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April 2024 by J Wilcox
They did a great job getting our 05 Cadilac repaired in a timely manner. They let us know the estimated expenses and line by line explained each item and cost. Very professional, we will return when the car needs servicing or repairs.
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December 2023 by Raul Jaramillo
I would give zero stars if applicable I’ve been trying to get my V sport serviced for months now and no one returns my communications. These people should not represent Cadillac
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June 2023 by Ashley B.
Had a great experience with Sean Case. Was not looking forward to stopping in because of a terrible experience I had at another dealership in town. Sean was awesome. Super kind, down-to-earth, found me a vehicle that closely matched my feature wishlist, did not draw out the process or pressure me into purchasing. Was actually fun. I ended up not loving the car, but I wish I had, because I would buy from Sean. Recommend working with him to anyone who dislikes car buying.
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August 2021 by Brandon B.
This place is a joke, stay as far away as possible. It all started about a year ago when my vehicle started giving me a warning light about once a month then would turn off. The light would say service stabilitrack and the car wouldn't drive right. We thought this was really weird and didn't know why this would happen. My wife has been running a repair shop for 15 years so we aren't clueless when it comes to vehicle repairs. We were thinking about selling the car then we received a recall letter in the mail saying the toe nut has been recalled and needs replaced immediately but they don't have the parts. I spoke with Shane and he told me the warning light (service stabilitrack) had nothing to do with the recall on the toe nut even though it CLEARLY says so on the recall. I grew tired of getting the run around with Shane so I called GM. They told me that the vehicle was dangerous and sent a tow truck to pick it up and take it to Barker. Shane then called and said they couldn't find anything wrong and I could come pick up my vehicle after paying the diagnostic fee!!! I couldn't believe it. So not only did they do nothing to fix my car, they wanted paid for it!! Then Shane told me to just drive it because people are doing it all the time and probably only a couple of cars had issues and actually lost control!! Like I'm supposed to say ok Shane here's your money for nothing and I'll just put my 2 year old back in this car that might be safe!!! Whatever.. This used to be a reputable dealership back in the day, but I wouldn't recommend for a tire rotation. Another thing.... My car has automatic mirrors and I don't think the "mechanic" knew how to operate them. When I picked up my car only one mirror was folded out and when I pushed the button to unfold the mirrors the driver side was already open and made a horrible click noise. Which only can happen if a mirror is manually forced without pushing the button. Just another thing they can't get right over there. Just stay away. Theres plenty of other reputable car dealers that care about their customers and their safety.
