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November 2023 by Kim Z
Deanna is GREAT! My Aunt is 82 and is the happy owner of the newest hearing aides! Deanna has been absolutely amazing and has been very patient with success! My Aunt and I highly recommend Always HEAR Hearing Center!
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June 2022 by Becky Paulson
This locally owned business took any time I needed to teach me about my hearing aids and tweak them to fit my needs. They also were very helpful with making things work for me financially. I didn't end up purchasing because I wasn't ready but they didn't try to pressure me at all; just encouraged me to let them know when I was ready. I'll be going back when I'm ready to purchase!
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November 2021 by Mary L.
Deanna, Kevin, and Mary Kay, Always HEAR gets a strong five stars in my book!!!! From the time of first getting my hearing aides through you all a few years ago, to the time we moved out of state this past summer, each of you helped me more than I can express! Your friendliness, respectful manner, genuine care for your customers, always charging only what you need to, and your up-to-date knowledge of hearing aides and audiology needs were such a blessing to me (and to my family)! :) Thank you, thank you, thank you for a job well done! I always felt like I was seeing friends when I needed to come in for an adjustment!!! I'll miss you all as I find a new place to go to for service in Texas.
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January 2021 by Joyce Cleary
Very friendly and helpfulThey have met all my needs
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December 2020 by Benson Rabe
Went there to get my ears cleaned. One of the ears gave me problems and ended up meeting up with him several more times to check up on it and tried to clean it without causing me to much pain. Each short meeting after the first was free even after the 3rd and final meeting when I offered to pay some more. Recommend!
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November 2020 by mary murray
They are so helpful and wonderful. I always buy my batteries from them and they have even left them for me to pick up when they are going out to lunch.
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October 2020 by Karen Pitts
My Mother has gone to Always Hear for several years. With every visit she receives kind, caring professional care. We, her children, are so pleased and thank Kevin and his entire team for taking great care if our Mother.Recently Mom was in the hospital. One morning she awoke and her hearing aid could not be located. I arrived to visit Mom that afternoon and was made aware that Mom's hearing aid could not be found. She had gone all day not able to hear because Mom is deaf in one ear and wears an aid in her "good ear". Mom immediately asked me to go to Always Hear and get a new hearing aid from Kevin. I called Kevin, it was around 3 in the afternoon. He said come to his office at 5. When I arrived he had a temporary aid for Mom and had ordered her a new aid. Such prompt detailed customer service. I returned to the hospital and Mom put the temporary aid in and smiled..." That's better" I decided to order dinner for Mom, but we couldn't find the phone. I got a nurse and he followed the cord from the wall and located the phone between the mattress and bed frame. He gave it a tug and the phone came out. I went to get the phone and saw on the floor between the bed and Mom's chair was her hearing aid! It must have been lost in the same place as the phone. I immediately said I need to call Kevin to cancel the order but it was almost 6:00pm and I thought he'd be gone from the office. He answered the phone, was pleased Mom's hearing aid had been found, and he cancelled the order.A truly caring professional whom I felt went beyond our expectations.
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August 2020 by Mike Kovich
I am very impressed with the staff at Always HEAR. They are honest, ethical and work hard to give the best value and care to their clients. Thanks especially to Mary Kay who is a pleasure to work with.
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May 2020 by Jeannette Marquardt
Amazing! They go out of there way to make sure your hearing your best! Very friendly too!
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March 2020 by Kenneth Sloan-Couch
They are always willing to work with you. Helpful, knowledgeable, friendly. It is a pleasure to go in. And, I can hear! They were able to test me and find an affordable solution to my hearing problems. I am a thrilled customer!
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February 2020 by Mike Kovich
Always HEAR Hearing Center are honest people with great customer service. I would not hesitate to recommend this business to others.
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December 2019 by Carol Denker
My husband needed new hearing aids. They took the time to find out what the best fit was for him. They had him come back to make any adjustments needed. He can hear better than he has ever has in the past. Would highly recommend this hearing center.
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December 2019 by Ravon Hart
I made an appointment to have my hearing tested and to find out about the low ringing in my left ear. I found the entire staff to be friendly, and very organized. The testing room was clean and professional, and Kevin Brewster 's manner of communicating was kind and caring as he helped me to understand my level of hearing health, and what to expect, — along with solutions to choose from for my particular situation. They were most helpful in considering my budget constraints, and my concerns, by answering all of my questions to my relief and satisfaction. I loved that they offered a variety of affordable options for me to consider. Thank you Always Hear Hearing Center; you well-deserve my five-star rating.
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December 2019 by Mahendra Babu Venugopal
Deep Knowledge on audiology and patience to respond. Really I need to thank and appreciate Dr.Kevin for this. Good service and hospitality by Mrs.Mary always. Clean and Nice ambience, reachable and responsive at all time.
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December 2019 by Sean Kirkpatrick
Deanna was who helped me, and she did a fantastic job!!! I left knowing that my ears were as clean and free from wax buildup as possible! She does a great job of making you feel comfortable and the vibe in this place just feels like family. I HIGHLY recommend this business for any of your ear or hearing needs!!
