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December 2023 by Youcef Ziane
I was a customer for more than 4 years with great records, never been involved in any car accident or anything else. When my renewal came, it went from 500$ to 1000$ for 6 months car insurance ?. I went to their office and spoke with an agent and been told that all insurances companies increased their insurance policy prices. I didn’t renew and went to State Farm and got a same policy for 457$ and without having to pay a membership. What a scammer company AAA, that’s how you reward your loyal customers? Shame on you ?
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September 2023 by Bill Packheiser
Couldn't get our tour booked.
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July 2023 by Brian Corley
Google GPS is grossly wrong and this business is aware of it. But it has not been corrected for months
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July 2023 by Gaming Spree
Helpful, but sometimes the Google maps glitches so you have to go to the Best Buy in the area and the building is nearby.Took us about an hour to find the right building
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April 2023 by Shalandra Alexander
Do not use AAA travel and vacation planning service. The travel agent in Bloomington is inexperienced and oftentimes I had to do all the research to find the best deals and pricing for my Disney Cruise. When I needed help she took days to respond to me. I was even told she was busy, and that my request was not an emergency even though my cruise was two weeks away.
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April 2023 by Michael Perez
Friendly customer service.
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February 2023 by Stewart Waltner
Great travel advice.
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January 2023 by Shifat J Niha
Received great service from Christopher Reed. He was extremely helpful and a patient person.
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November 2022 by Debi Baumgartner (Debiinc)
Was on hold for 35 minutes just to find out my AAA did not cover the change out with the spare I had on the trailer I was hauling
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October 2022 by Karen Crev
Friendly staff helped us get an international driving permit. Google mapped us to the wrong place about a block south. It is next to Best Buy.
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October 2022 by Debi Baumgartner
Was on hold for 35 minutes just to find out my AAA did not cover the change out with the spare I had on the trailer I was hauling
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August 2022 by Joseph Mellske
Free passport photos for AAA members
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July 2022 by Geri Barnes
This is an excellent choice for insurance & other travel needs. I am partial to Brad ! He will go above and beyond.
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January 2022 by Cheryl Salvato
Very helpful staff. I purchased memberships for 2 on my gift list.
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September 2020 by Jennie Szumski
Lovely, helpful people, but the Google maps location is wrong. It's next to Best Buy!
