-
February 2023 by Emily L.
Worst pharmacy. Incompetent and pretty rude too. How many mistakes can one pharmacy make? One mistake and hassle after another just to get a prescription filled. Never using this pharmacy again.
-
April 2021 by Bonnie V.
Absolute worst pharmacy staff! After being put on hold twice for over 7 minutes each time they simply hung up. I have been waiting for a prescription for 10 days. They claim they've called my doctor but they didn't tell me that Friday. They NEVER called me. Please send a message that it was out of stock and they ordered it.
-
March 2021 by Linda L.
Worst pharmacy ever. Had a problem several weeks ago with my husband trying to get a prescription called in. His doctor was on hold for 20 minutes. Ny husband waited for over an hour for his medication. They didn't differentiate between customers for Covid vaccines and those picking up prescriptions. They now have signage for each window. Friday I went for my second vaccine. I was the only one there....for a vaccine or to pick up meds. My receipt was marked at 1021. I sat down and waited. At 1040 I had to ask if it would be much longer. 4 people were working. I understand the pharmacist has to draw up the medication. To keep filling prescriptions and not draw up medication that takes less than a minute for someone waiting is ignorant. Apparently multitasking is not an option. I'm a retired nurse and mother....and can multitask with my eyes shut.
-
March 2021 by Jola K.
The pharmacy at this location is REALLY going downhill, I am always put on hold for at least a half hour, at the drive thru I waited for about an hour and a half the line did not move at all. A prescription ive been getting filled for almost two years now just randomly switched on me now they expect me to pay over $200 for, did not even let me know it was ready. Always busy, rude, not helpful, never send text reminders. Awful pharmacy, do yourself a favor and go somewhere else
-
November 2020 by Michael M.
Went to get a prescription for anti-nausea medication filled. I let them know that I wanted to wait because I was in a hurry for it due to my wife being sick. They told me it would take 30 minutes. Take a look at the image and tell me how this would take 30 minutes to fill. Ignorance, 30 mins And the place was not busy This is not the first time I've had issues like this with this store. But it is the last.
-
October 2020 by Benigno S.
Head pharmacist has no feeling like regular human beings. Probably steals and sells opiates. People like that have no feelings
-
November 2019 by Courtney C.
The Beauty Advisor, Carol, is so friendly, helpful + knowledgeable!! Highly recommend asking her for any beauty needs/questions. She took the time to show me several products I was looking for, recommended one option specifically for me + then rang up my purchases at the beauty counter so I didn't have to wait in line! On top of that, she signed me up as a Beauty Enthusiast so I can start earning points toward a $5 reward + took the time to check my general points (which they never do at the main counter) so i ended up saving another $5 on top of the Buy 2, Get 1 Free promotion! Such a lovely experience, thank you so much Carol! :)
-
September 2019 by Alex L.
It was my last time I've stopped at their Rx dept! The thing were steadily getting worse and worse over there but yesterday the red line has been crossed. I stopped to pick up 2 Rx items after message received 4 days ago that my order is ready... yes, long line as usually due to slow service... but I had 1 item ready instead of 2! They told me they do not have 2nd item... called my doctor for substitution but doctor did not call them back... they will call him again then... No excuses, as usually, they just do not care!
-
August 2019 by Victor M.
What a shame! This pharmacy has lost all of it's understanding of "Customer Satisfaction". I have been using this pharmacy for the past 12 years and after yesterday I am forced to change to another. They just don't GET IT! They did the cost research on my med and it was within my budget so I placed the order. I picked it up, paid and took it home. At home I realized that the quantity was only half what I ordered. I thought I ordered and priced a quantity of 60 but received 30. So I ended up paying double what the original cost estimate was because they refused to allow me to return the product. Not sure if this was a simple error or a total ripoff?? Regardless, they have now lost a 12 year customer.
-
December 2018 by Lai P.
I've been getting my medication from this place for a few years. Have been thinking about switching to Mariano, but since this place is more convenient, decided to stick with them even the cost is higher. I stopped by yesterday to order my medication for pickup today. When I was there today after work, they said that they don't have the medication for me. It was too early for my refill, which was not true. I'm surprised that they don't have my prescription refill info. I've been here for years now. I waited there for almost an hour. They called my insurance company, and my doctors office, and confirmed the refill was valid. However, I have to make a third trip tomorrow to pick up the medication. Every time I go there I have to easily spend an hour. They are very slow and short handed. Although they are rather patient with customers. I would appreciate that they can message me or call and leave me a message if they have any question about the prescription. They can confirm with my doctor too before the scheduled pickup, right? Rather than figure out what to do when I am there the second time. And I have to make a third trip there to pick up my medication. I think I have to switch to another pharmacy.
-
July 2018 by Theresa M.
OMG, saw the most hilarious thing tonight at this Walgreens. In the pharmacy, the new pharmacy tech (male) swiped the credit card of a customer on the drive through too quick and it didn't go through. Rather than admitting his mistake, he double downed and told this poor women that her credit was no good. Well, upon her insistence, he ran the card again, and when it was obvious it was working he pretended it wasn't and told her that he would "override" it and then pretended to type in the computer and pretended he was doing something. His fingers never touched the keys! So, I started cracking up and he had the nerve to turn and say, "is there a problem ? ". I wish I called him out in front of that poor customer who thought her credit was bad because of his lie but I didn't. Never trusting him, but the pharmacy and other workers are still good. What a j****