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July 2023 by Brian Miller
Two transfers helped my father and I load up new chairs. Greatly appreciated. ??
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January 2023 by Personal Heroine
Walked in. Wanted to buy a Stickley table $5,000 and chairs $1,300 each. I waited for 25 minutes while the one sales associate helped a customer and the other sales associate ignored everyone else. Not even a hello, can I help you, etc. left without buying. I will find another company to purchase furniture from since I am not a good enough customer for them apparently.
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August 2022 by Carla “Carla”
Beautiful quality furniture but pricey!
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May 2022 by Jim Hennigan
After placing our order, Toms Price has not responded to us regarding the order. Calls to customer service, and store managers have not been returned. We were assured that the order could be tracked when it was placed in late December of 2021. I do not recommend doing business here.
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April 2022 by Anita Klosinski
Nice, but I was hopeing there was more to look at.
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November 2021 by Mary M.
Beautiful furniture, excellent customer service. Yes it's pricey but, you get what you pay for!!
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November 2021 by Marc Popovici
Love their stuff but their hours screen - DONT SHOP HERE.
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October 2021 by Alixx C.
Lol business owner replied. "Shelley was the only employee " well "Shelley was back by the carpets yacking it up with her friend sitting directly down next to her doing nothing. It's ok though. Went to the Walter E Smithe down the street and got help. That reminds me, I forgot to leave them their well deserved five star review. Thanks "business owner" for reminding me of the great customer service I experienced elsewhere. Good luck to you
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April 2021 by Lorraine Balun
Since the South Barrington location closed I have called repeatedly to have my name and address to be removed from receiving direct marketing mail. I have always been assured it would, however continue to receive mail in spite of assurances. Very poor customer service.
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April 2021 by Paula Bibbiano
Overly expensive.
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December 2020 by Spyder Hawkeye
Received a great deal on a mattress, it has been two years now works great!
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November 2020 by Braniff Kirkpatrick
Workers are friendly. A bit pricey, some items look a bit plasticey.
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October 2020 by Stephanie Matthews-Smith
I have only been to this location twice once pre Covid 19 and today. I have now been completely ignored twice. A bell dings when you walk in the store so there is no excuse for a customer to be ignored. The sales associate was apparently heating up her lunch. So she then comes out of the break room looks me dead in my eye and sits down and starts eating!! The other sales person that I saw was a man he too looked at me knew I wasn’t greeted and did nothing. Don’t know if it is a racial issue I’m black or what. Never coming back. Prices were very high for an outlet and nothing special inventory wise.
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July 2020 by Cj C.
Sue helped. She was great. Tom helped us also. Both were friendly. Took advantage of their 50% off deal. They weren't pushy at all. Pretty good inventory at this location. You can also check out their Wheaton location, which I had Sue pull their inventory.
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January 2020 by A M
Pricey.