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July 2024 by John Kolodziejski
Been doing business here for 20+years
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May 2024 by jafhi O
I withdrawed $400 yesterday and i was very specific to the teller ( GISELLE M.) to give me 100 dollar bills no folds,rip etc.
She was upset because i was returning all of them .I told her i need this for travel overseas.
And she said i will talk to the manager aggressively
She left me in teller area without even saying excuse me.
Ive been with chase for 21 years and so dissapointed with her approach.
Shes pushing clients/ customers away.
Very unprofessional, need to fire her or they lose great customers.
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March 2024 by Hammad Mapara
Looks like this branch is being operated by ghosts! No one like no one is available to answer customer's call here! Ridiculous!!
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March 2024 by Bela Rajput
Very bad customer service after i open my account with chase they don't like to help customer very rude
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February 2024 by Brian S.
I have used BA Chase credit card for years and travelled all over Europe I have used it intensely for cash advances never a problem with it using except normal that some card readers are dysfunctional, so I carry another card as backup. On this trip for the first time I have not been able to get cash advances in the UK and Germany. The other problem is my phone quit working so I was not able to call them. I tried at probably 10 different banks in Germany and several in London none worked and has given been a great deal of anxiety. So user beware and I will look for other services.
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November 2023 by Mike Miletic
Got to chase at 420pm to open a business checking account. I was told that unfortunately that would take about 45 minutes and they close at 5pm. I guess no one could stay 5 minutes late to help me. I'm still trying to understand how a place can function with this type of customer service.
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October 2023 by Adam McGillen
I’ve never been charged a fee. I’ve never had to wait in line. Never had an issue with the ATM. Tellers are great. All around great branch.
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August 2023 by Denise W.
If you are not going to rebuild the lake st Bloomingdale branch then you need to add more ATMs in the lobby or drive thru that dispense other than $20 bills. I just waited 10 minutes for the person in front of me to try every card in her wallet to get cash. Very annoying as I waited to get 2 $100 bills. I was in and out within a minute. And on top of it she was lined back up inside waiting for me to finish so she could try more cards. Didn't even have the courtesy to wait outside like I did!
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July 2023 by Asparuh Vankov
5 star for Sheila Mendoza one of beast!
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July 2023 by Dan Deeter
Just a normal Chase Bank.
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May 2023 by Chris Lugo
Line was fast inside and the younger guy at the counter was very friendly and efficient!
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April 2023 by Jay Clark
Chase bank as a whole is deplorible. They fee you left and right for business and personal accts. Then when you ask for the fees back they are acting like you robbed them with their attitudes about it. Run very fast from Chase and any of their branches and products.
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March 2023 by Dave Gremp
This location is always super friendly and professional. Rada and the guys will take great care of you.
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October 2022 by Dmytro Chaika
The working house changed 2 weeks ago, by 2pm on Saturday, but they don't consider it important to update on Google maps
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August 2022 by Anant Patel
Branch manager is good but the bankers need training. There is this leady who don't know how to talk. She asked me to go sit back pointing with her middle fingure after she called my name in a first place. She could have asked softly. Just horrible and that middle fingure is just crazy, not sure she even know what she is doing. Teach some soft skills to these people.
