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“I was completely impressed with Angel Calderon professionalism and customer service.” He listened to what we had envisioned and drew up a rendering that was exactly what we wanted. You can’t beat the quality and pricing either.”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
11AM - 6PM
1040 S Barrington Rd, Streamwood
Appliances
“Drew and Ricardo in Streamwood helped me out buying a recliner. Such nice guys willing to answer any questions and they were busy. Even with how busy it was they had a positive attitude helping customers.”
“There were a few questions about the difference between what I was quoted and what I was charged. The office in Wheaton made the adjustments and I was happy with the approach they made to resolve the issues.”
“Extremely satisfied with the customer service! The product technicians Alex & Chris are very knowledgeable & assembled a handful of items for my new apartment. I'm so happy with my purchases everything looks wonderful!”
“I’ve been here several times for various home improvement items, garden tools or plants, and even cleaning products (better prices than Amazon!) and this last time I was really impressed by how helpful Scott was in lumber. He helped me find exactly what I needed, even found an alternative option for a 2 x 2 I needed in cedar, and made the cuts for me perfectly. I really appreciated it and my potato box I’m making is coming along nicely. Thanks again!”
“I recently purchased a microwave, and I'm extremely impressed with its performance. Not only does it offer the convenience of quick heating and defrosting, but the 220-volt compatibility ensures it works perfectly in my kitchen setup. The sleek design and intuitive controls make it a great addition to my kitchen. I highly recommend it to anyone in need of a reliable microwave for global use.”
“My wife quilts and sews so know nothing about what I am buying. They always help me what to buy. Unfortunately my daughter told me the wrong thing to buy her for Christmas hopefully they will exchange for something she can use. The sales lady even gave me 40% off.”
“Karen in paint was wonderful. She helped me find the correct paint, color matched it perfectly, and listened to what I needed. I highly recommend Karen! She's also passionate about what she does. Couldn't have asked for anything more. I will be back if I have any paint needs just because of her”
“They had most of the stuff for prep work before major floor refinishing. Good service from the young staff, but typically nobody seems to have any deeper knowledge.”
“Shout out to Steve at the Pro desk for taking such a dedicated commitment to real customer service to help resolve a H. D. corporate level situation.
From now on, I will only go to Steve for all my future business purchases.”
7AM - 8PM
220 North Ave, West Chicago
Appliances
“Great store, staff is outstanding especially the folks who take online orders for delivery. It would be great if you simplified the voice mail greeting for the store, its obnoxious to wait through such a long greeting, every time I call the store it's a process. Again, the store is great!”
“The Manager rectified the situation, and advised that no money is ever needed up front. She was able to refund the money when the floor services were not utilized. My floor needed prep work, that they did not offer. I would use them for another project in the future.”
“Counter staff fast knowledgeable and kind shelves are stocked and notice when a contractor is in a hurry and accommodate there needs this location ranks high compared to other wholesale plumbing houses in Illinois”
“James Billeter is the man!!! Custom Appliance Wholesalers out of Lombard IL is the ONLY way to purchase appliances in Chicagoland and Surrounding Suburbs. My construction project was dirty and I had a few delays but Jim had my back and kept my appliances on standby the entire time. Once I was ready my appliances arrived the next business day. I asked them to install the appliances and that’s exactly what they did! Actually installed the appliances. They actually drilled a nice hole for the drain tube for the dishwasher and attached it to the disposal under the sink. They also cut out the vent hole for the microwave. Now the microwave actually vents out of the house!! They worked with my contractor to make sure the gas line was at the correct height for the stove as well. My hats off to the Custom Appliance installers!!! They took their time so everything fit perfectly. My last experience from a big box store installer was nothing like this. Big box stores only plug in. Take it from a real estate broker and real estate investor. I know the difference. Truth is a worked for a developer who builds custom homes a couple years ago and this is where he buys his appliances. Now I know why he buys from them. I won’t go anywhere else moving forward for appliances.”
“I was having a hard time finding something on the home depot website. One of the Home Depot employees, his name is Ali, (it sounded like that anyways) was so helpful, went above and beyond. He and Charles were wonderful. Both of them, but Ali, who has been there 8 years is a wonderful employee. He works also repairing equipment but we were in rentals that day. If he worked for me, I would pay him as much as I possibly could. Thanku Ali!”
7AM - 8PM
600 Meacham Rd, Elk Grove Village
Appliances
“6/2021 Very nice. Don't get here very often. The staff was helpful and smiled. I like that. Keep it up team! 2018 Nice clean place. Staff was helpful and friendly. Found what I needed as usual. Good place.”
“In the past, we chose to go to big box stores for appliances and hardware. For our kitchen remodel, we wanted a higher level of service so we tried Ferguson -- and they delivered far beyond our expectations. When we were unclear on which sink to pick, our advisor patiently shared pros and cons, offering wise counsel, which we took. We love our selections thanks to Ferguson's help. Even when we had difficulty with a particular product, they went out of their way to accommodate us. Some places talk about great customer service, the team at Ferguson lived it. If we could give 6 stars, we would. Thank you, Annie and team -- you're the best. We are so very grateful. And our new kitchen sink and faucet are fabulous.”
“8/2024 5* Still a great place!
5/2022 5* Great place. Has what I want when I want it. And at a reasonable price typically. So good place to stop. Parking lot is a bit unusual, but it works.
12/2020 5* Found what I needed at the price I wanted. Staff was kind and friendly. Helpful for what I was looking for. Nice place!”
“The Home Depot in Bloomingdale is far better than the Home Depot in Carol Stream.
Staff is friendly and helpful. The management appears to truly care about their team. I've personally witnessed two moral building activities by management at this location. Happy employees leads to positive customer experience.
The store is always clean and I can find people to help me when I have a question.
When I use the curbside pick up the employees always great me warmly, some even engage in friendly conversation. I have called management on two occasions to express how positive my experience their store has been. Once the manager said he was going to buy lunch for the employee I spoke of.
Other Home Depot locations are closer to me, but I go to Bloomingdale Home Depot for the customer service.”
“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”
“It's a Home Depot and it has all the things you'd expect. We've gotten many a yard project done with help from this store. In addition, I like to take my dog here to walk around when it's nasty weather outside. Staff has always been so sweet to her or just ignored her, which is fine too.”
7AM - 8PM
2000 Butterfield Rd, Downers Grove
Appliances
“Went there today to get some connectors like wago. The help I received was great they were very knowledgeable and eager to help. I can tell they loved there job and on checkout the person was curious and polite. Even though those things SHOULD be the norm it's not anymore. So great job Home Depot”
“Shout out to Jack at Customer Service. We were having trouble finding a gardening tool (clearance item that did not list the aisle and bay online, and couldn’t locate the item in the normal spot), so we visited the service desk just to get some direction. Jack not only proceeded to look for the item in the system, simultaneously acknowledged and assisted other customers who were in line on the other side of the desk, but cleared the line and then walked us over to the area and found it in top stock. Super helpful, courteous, definitely a 5 star experience. Thank you Jack!”
8AM - 8PM
17w734 W 22nd St, Oakbrook Terrace
Appliances
“My experience was very professional. John and Jason helped me out and was able to help me find what I needed. I would definitely recommend this homedepot for other to come with there electrical and plumbing problems.”
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“Went in tonight few minutes before the store closed, James helped us out with two laptops and a gaming monitor. He’s super smart and helpful, five stars for James and one star for best buy.”