-
February 2024 by Sydney O'Roarke
Pharmacy is almost always extremely rude and unprofessional. Multiple pharmacy techs appear to enjoy projecting their misery onto customers and think it's funny to be disturbingly passive-aggressive. The worst offenders are the large older woman with strawberry blonde hair and a young girl with long dark hair who is often on her phone and who likes to laugh at customers and try to age-shame them. They clearly should not be working with disabled people or the elderly. They also have extremely poor phone etiquette, as they are often snappy and don't realize we can hear them in the background talking about customers as well as their personal and work drama, of which there seems to be a lot at this location. Perhaps customers would be more patient if they weren't constantly being berated and talked down to by these people. I don't know who raised them to behave this way and I feel bad for those who have to deal with them daily.
-
January 2024 by Brianne Rosales
They are the worst. The pharmacy can’t keep track of meds and they tell you they don’t have something in stock for days. Then when you get mad they miraculously find it. The lines are always the longest. The customer service is just rude. Zero stars if I could.
-
January 2024 by Ma Pro
This location got rid of the light up freezer things on the doors. Undertstaffed but pretty clean.
-
January 2024 by clubparty44
Put the car spindle back
-
December 2023 by Martin P.
This location got rid of the light up freezer things on the doors. Undertstaffed but pretty clean.
-
November 2023 by papyro jae
This Walgreens has some the worst pharmacy staff I have had the displeasure of enduring. I decided to use them since they were near by. I called to get a prescription transferred over. I spoke with three different people, was put on hold for a total of thirty minutes, and was told it would take 24 hours. I asked to speak with the manager, his name was Morris, and he asked me to spell my name. As I was spelling it he interrupted me. I asked him nicely to not do that and he yelled at me. I let him know that was not okay matching his tone, and that I was going elsewhere. Never will I go to a place that is so unprofessional and unpleasant.
-
October 2023 by Nora Salgado
This Walgreens is great until you need the pharmacy. Absolutely avoid this place if you need your meds by a certain time. My prescription was submitted two days ago and the online status is "delayed," the pharmacy needs to verify something. Two days later it has not been updated so I call and it rings and rings and it sounds like the pharmacy answers but hangs up on me. I go there and wait another 10 minutes. I'm told my doc made an error. Ok, well, why haven't you called the doc to get it straightened out? "We can try." I'm thinking, what are you waiting for?! I ask, why don't you email me so I know what the issue is? I HATE coming here for my meds and have actually used the delivery option but it's not always free, apparently. I actually called my insurer to allow me to get a 90 day supply of one of my meds so that I don't have to deal with this every month.
-
October 2023 by Austin Fausett
The young man working the pharmacy counter today does not know how to process prescriptions for an infant. This was particularly frustrating because he also lacks compassion, empathy and communication skills. Of course, the infant is under their parents insurance, and that could easily be shown and people should not be asked to pay more than they should for some thing because it’s quicker and easier for the cashier.
-
October 2023 by I Perez
Go to any other pharmacy to get your prescriptions filled. This is the slowest pharmacy on the planet and on top of that, they almost always partially fill your prescriptions and you end up having to make a second trip to pick up the difference. When you call, they are rude and cannot confirm when you will receive the most needed medication, as if what you are buying is makeup and not a needed medication. There is no excuse to half fill anything and when you do, it should not take several days to fill the difference as well as this should not be happening often.
-
September 2023 by Abe Sierra Sr
I take 3 pills to control my diabetes. When my pills are about to run out, they know to prepare my refills and not only call me but they also send me a reminder text so I don't forget. Sometimes I don't remember much so it's comforting someone is watching over things for you. FREE!!!!
-
September 2023 by kaluki musau
I had a disappointing experience with an elderly associate who exhibited rude behavior. I visited the store to return passport photos that were incorrectly sized and couldn't be used. Approaching the photo counter, I greeted the woman and politely requested a refund. I handed her the photos along with the pickup ticket, clearly displaying the order number. In an unpleasant tone, she stated she couldn't assist me due to the absence of a receipt, implying I was wasting her time. Despite no other customers waiting, I left the counter courteously.Upon checking Walgreens' website, I confirmed their refund policy accepted either the original receipt or the order number. Returning to the counter, I reminded her of this policy, which she seemed displeased about. She questioned the purchase date, despite it being evident on the order ticket in her view. After a 20-minute delay, a helpful young lady intervened and efficiently completed the refund process in under 30 seconds. It was a stark contrast to the old hag’s inefficiency.While I understand that everyone can have an off day, an apology for the subpar customer service would have been appreciated. A simple acknowledgment of the misunderstanding would have sufficed. It's unfortunate that the rotten woman seemed unwilling to assist and lacked the professionalism one would expect. Hopefully, she can take this experience as an opportunity for growth. Wishing her a better day ahead, as her negative attitude doesn't reflect well. It's evident that her customer service skills could use improvement.
-
September 2023 by Kostadin Stoyanov
I can't understand all these negative comments about this place. Despite of not having enough help and experienced techs, these people seem to be doing very well. Every time the line starts forming the young male pharmacist opens another register and starts helping customers. I think they are fairly efficient considering how busy this location is.
-
September 2023 by P Fazal
Love the pharmacy staff at this location. Moris is always very friendly and helpful he moves lines at no time! Well done team!!
-
August 2023 by Alice Truelove
Horrible service from the Pharmacist Sheila she refused to give me my daughters medication. She claimed the dose was too high even though I literally had just spoke to my daughters Dr before going to the pharmacy. Then when I refused to leave without the medication with me got an attitude, saying that I’m getting obstinate and I think my Dr is God. Highly do not recommend, extremely unprofessional and rude!!!!! I will be switching her prescriptions to a different pharmacy outside of the Walgreens company after this awful experience! I understand people have to do their job but they do not have to be small minded and rude.
-
July 2023 by Ivy Coco
Pharmacy needs major improvement. Why does it take 24 hours to refill prescription. The store itself is fine.