“Elisabeth was sooooooo pleasant and professional. She gave me all the information I needed to rent my unit. She showed me the unit and explained every detail. I didn’t need to ask any questions she answered EVERYTHING. She’s an asset to your company. I was really satisfied with the service she gave me. I’m so glad I went with Extra Storage versus another storage company. She’s the BEST!!”
8AM - 6PM
5359 N Kedzie Ave, Chicago“This company was amazing in every aspect. We made the reservation with Karen, and she was just so professional. There were a lot of specifics and multiple calls back and forth, and during each call she was extremely friendly and helpful. Our movers were Juan and Rudy, we can't say enough good things about these guys. They were professional, energetic, efficient, and very courteous. They were extremely careful and mindful in the transferring and placement of our items. They had a high regard for safety. When we would tell them they could just place an item in the middle of the floor, they would come back with an offer to place the item in actually the place it should go to. And by them taking this initiative, it ultimately made our lives so much easier after they left. We highly recommend them and will most definitely be using them again in the future. Thank you Moovers Chicago!”
9:30AM - 6PM
3626 N Broadway, Chicago“Maurice was super helpful in getting our storage unit set up. We had a shipment coming into the unit and Maurice was able to get our items on a flatbed to easily transport our items into the unit.We will definitely continue to use Life Storage and recommend them 10/10 times”
“I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!”
“I’m so grateful of the service provided to me by Anita and Luisa , they were very friendly and making me feel like I have a new family member , thank you for a great service”
“Chiquita is the most helpful and thoughtful manager. She picked out our unit for us and it is right when you get off the elevator! She is very knowledgeable and efficient. She is very present at the building and easy to contact. She is always willing to help. We chose the Desplaines Street location even though it is not the most convenient for us because of her!”
“First time renting at life storage , from the very beginning they were very helpful . Very informative and helpful through out the process . I was told everything I needed and wanted to know . Amazing people”
“Came to check on a unit that we have had from 2017. Before new management took over this place was one I would never want to come back to. I decided to check on my unit today and when I say I’m impressed cannot describe the turn around this facility has had. The place is clean, smells clean, well lit, well secured and I feel more comfortable moving my items in and out of this location! I would recommend this storage facility to anyone I know! Ms.Nycole who is currently the store manager was friendly and very knowledgeable and respectful. Answered all our questions and concerns and was open to answering anything and everything! I’m glad she is here and look forward to working with her again in the future!”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
“This was an exceptional experience! I had never rented a storage unit before, but Lee made the process easy and painless. The facility is clean and well maintained. The covered garage bay is large, and so convenient for cars or trucks to access. Lee made sure I got the best deal I could on my units, and was very helpful and kind. I can't recommend this place enough! Thank you so much!”
9:30AM - 6PM
2740 W 79th St, Chicago“I came into Metro to inquire about a drive up space. The manager Wendy explained that the space wouldn’t be available until the end of the week. She gave me a follow up call like she promised and was able to move me in. She was very helpful, answered all my questions, and was very thorough with the contract. I would definitely refer friends here and was treated really well. Thank you Wendy!”
9:30AM - 6PM
601 W Harrison St, Chicago“Edgar and the staff were super helpful. Just moved here from Spain and they set us up with a storage unit really fast. Would highly recommend this place based on the customer service alone. Thanks again!”
9:30AM - 6PM
1038 W 35th St, Chicago“The employees at cubesmart were very good at their jobs and at explaining to me anything I needed to know about the storage units and building. They were never too busy to help me. One person, I believe her name was Tiffany, helped with my questions about how to terminate my lease. She’s great”
“Evette was EXTREMELY helpful! She very thorough and explained how to load from both entry points, walked me through the facility and she’s accepting packages for my business!”
“Lisa is a huge blessing to me in my last min stressed endeavor to get a storage unit. She helped me out so much and is a very caring person and understood my stressed situation. I highly recommend her for assistance.”
9:30AM - 6PM
1300 N Ashland Ave, Chicago“Marisela at Extra Space Storage provided exceptional customer service, going above and beyond to ensure a smooth storage experience. Her professionalism and willingness to assist with all inquiries made the process effortless and stress-free.”
9:30AM - 6PM
5525 W Roosevelt Rd, Cicero“Thank you Abel!!!!! He was very patient, kind and extremely helpful. He made me feel secure in storing my things. Very much appreciated. He is one of the nicest man I met with great and humble customer service.”
“What makes my experience with Safeguard on California Ave. special is the Asst. Manager Rondo. Rondo gave me such personalized service! He is so helpful and he clearly really cares about making sure customers have a great experience that they will share with others. Thanks Rondo!”
“Excellent service by Rhonda. I started a reservation on a Sunday and was worried no one would be in the office. Rhonda gave me a call, unexpectedly, to confirm. She provided excellent service and had all of the open units printed out when I arrived. The sign up process was cheap. The facility was clean and I was treated with respect and greeted with a nice smile. Thank you Rhonda.”
“Incredible staff! They’re always willing to help with packages and available for questions anytime. Super clean facility and I’ll definitely recommend this location to friends and family!”
9:30AM - 6PM
7131 W 60th St, Chicago“Today I got my storage unit and Jacqueline Z was amazing! She helped me find the perfect unit. She was very knowledgeable and patient with me when asking I was asking questions. She explained everything perfectly. I am very happy with the space she provided. Thank you Jacqueline!”
9:30AM - 6PM
901 W Adams St, Chicago“Couldn't have been easier. Found availability online. Drove over and Jim showed me the unit I was interested in (close to the front door for easy access) and found me the best deal. Very easy to use my personal code for 24 hr access. Lots of carts to make moving all my stuff WAY easier.”
“1st of all this facility is super clean. But the cherry on top was the outstanding service from Carlos! When you store your items at this place make sure to ask for Carlos! Super awesome, helpful, was calm and cheerful throughout my move. This made our day much easier. 5/5 would definitely recommend to all.Thanks again Carlos it was a long Saturday but you made it go by much easier!!”
“Went with my sister in law to rent a unit. Tracy was there and helped us out. She was really welcoming and very knowledgeable! She was able to give us some ideas of different size units and let us see them so we could really see what we exactly needed. Friendly and attentive and made this whole process easy!”
“The team was professional, on time, and very easy to work with. They completed our move over an hour quicker than their initial estimate, and everything was delivered intact and without any errors or lost items. It was an icy day out, and they still managed to safely deal with the ice and slush without complaint. My wife and I would highly recommend them!”
9:30AM - 6PM
2850 N Pulaski Rd, Chicago“I appreciate the managers and workers at Life Storage, in general and while I stored my stuff throughout the years there. They keep a clean and dry facility. The manager, Ms. Chavez and worker on the couple days that I cleaned out my storage were very informative if I had questions and needed help. I am very grateful for their patience, guidance and hard work. Thank you. Keep up the good work.”
9:30AM - 6PM
2946 N Western Ave, Chicago“We rented from Chicago Northside Storage for 7 years and were extremely happy with the facility. Diane and the office staff are so helpful and quick to respond. The only reason we left was to find a facility closer to our home. A great clean facility - don't hesistate!”
9:30AM - 6PM
1301 S Cicero Ave, Cicero“Best experience I’ve had. This is my first time having to get a storage unit and Extra Space has made it such an easy transaction. I went to U-haul first after booking a reserved storage just to arrive and being told “Oh, sorry we are full”. They didn’t even try to offer us other options ?. Extra space I was able to schedule a reserved storage and view it and was explained everything. 10/10 would recommend. ◡̈”
“Ms. Chaunice was very helpful and sweet; service took less than ten minutes for me to get my unit. Very clean, affordable and privately owned. Plus they have a deal going on don’t miss out!”
“I had perfect customer service from Thair. He was patient, courteous and thorough at explaining. I recommend this storage facility. It’s clean and offers everything you’re looking for in storage space.”