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“I had perfect customer service from Thair. He was patient, courteous and thorough at explaining. I recommend this storage facility. It’s clean and offers everything you’re looking for in storage space.”
“Nycole was very knowledgeable, friendly, helpful, and well informed on rates.
We felt comfortable seeing all the security.
We are happy that we secured our unit here.”
“So grateful for the team here (Alex & Scott)! They helped me get in and out of my unit quickly and helped me out with special circumstances. This was my second time renting with this space and I'm happy once again with my service. Will use them again in the future for sure.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“If you're looking for a self storage facility that feels like home, Metro Self Storage is the place to be, and it's all thanks to the incredible manager, Scott!From the moment you step foot into the facility, you're greeted with warmth and genuine care. Scott goes above and beyond to ensure that every customer feels not just like a client, but like a friend. His friendly demeanor and approachable nature make even the most stressful moving days a breeze.One of the things that truly sets Metro Storage apart is Scott's dedication to building relationships with his customers. It's not uncommon to see familiar faces popping in just to say hello, share a quick chat, or even bring Scott a cup of coffee! This sense of community and camaraderie is something you won't find at any other storage facility.Scott's passion for what he does shines through in every interaction. He's always ready with a smile, eager to assist with any questions or concerns you might have. Whether you're a first-time renter or a long-time customer, Scott treats everyone with the same level of respect and kindness.The facility itself is impeccably maintained, clean, and secure. Knowing that Scott is overseeing everything gives you peace of mind that your belongings are in good hands. Plus, the rates are competitive, making it a no-brainer choice for all your storage needs.If you're in the market for a self storage facility that feels like family, look no further than Metro Self Storage. And when you visit, be sure to say hello to Scott—you'll be greeted with a smile and a warm welcome every time. Trust me, you'll leave feeling like you've made a friend for life.”
“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“Anita was awesome! We came in to check out the rental space and she was super helpful. She did a great job explaining everything and knocking out the rental paperwork quickly. Highly recommend this location for your storage needs!”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Nicolas Faustino and his crew were amazing! They moved us from the city to the suburbs in record time. They were efficient and communicative. They handled each item with care and made sure everything was in its proper place at our new home. The communication and information leading up to the move were also very strong. Highly recommend The Professionals and specifically Nicolas and his crew!”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Johnny was great. Not only did he give excellent service towards the end of his shift by providing information I needed since I hadn’t been to my storage unit since the Public Storage was acquired by Extra Space Storage, he also answered more questions about the secondary lock on my unit.”
“Highly highly highly recommend Movetastic! Amazing to work with, fair pricing, and they handled everything beginning to end. Will definitely use again in the future.”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Reserved online and went in person to verify, Anthony was a huge help in walking is through the options. Returning a few weeks later to move in, Chiquita was very helpful by taking a break from cleaning to make a new lease to include my spouse, and filing proof of insurance. Facility is very clean and well run.”
“This was my first time using a Lifestorage and I loved it ! Cesar Morales the manger made it so easy and quick to move and go. He taught me how to sign up online and help with the perfect size for what I needed. Everything fit and was an easy process! Thank you Cesar and Life storage !”
“Patrice and Jimmy were the best! Upbeat, chatty people who made my experience fun and easy. Extra space storage gave me a great deal as well, I’m super happy with the service and people”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“This location has excellent customer service. I want to recognize Rebecca for being super helpful in answering my questions and being proactive in communicating with me. Thank you!”
“Rene, Arturo, and Greg were awesome! Second time we have used this company and they have impressed us both times. Incredibly efficient, friendly, explained everything and helped us get things set up in the new home how we liked. Thank you!!”
“Great customer service by Denise. She was very patient with me and provided all the necessary information I needed to make the right decision for my needs. I also really appreciated all the follow up calls which gave me the nudge I needed. Thanks Denise!”
“I have never used this storage space company before and so was a bit new to the system, etc. The manager of the West Loop location was patient and understanding to help me figure out the best space and size including transferring units after booking through the main service number. I recommend walking into the location to be serviced in order to understand where your unit will be located in the building.”
“I went in today to get a storage unit. And the lady there I think her name was Leandra, was very nice and professional. I think I made a great choice choosing this place.”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“The young lady in there, her name is Dil, she was very polite and courteous. Went in and out as a breeze and got my storage needs met! Excellent customer service, I would love to do future business with this company”
“Marcus and Joy were amazing to work with. Friendly, gave great information, and incredibly welcoming. Not the typical experience you’d expect at a storage company. I signed up!”
“Roxanne, the property manager, makes all the difference. It’s just an random storage place without her, makes you feel like you’re part of a friendly community.”
“Antonio was very professional showed us a unit and es able to accommodate prices and needs based on information given. Units look clean. The only thing I didn’t like is asking for reviews prior to signing a lease for unit. Great work and very professional”
“I’ve had a great experience at this storage facility, and I want to give a special shoutout to Jessica Diaz. She’s been incredibly helpful and attentive throughout my time here. Whether it was answering my questions or making sure everything was running smoothly, Jessica always went above and beyond. Her professionalism made the entire process stress-free. I highly recommend this facility, thanks in large part to the excellent service provided by Jessica.”
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“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”