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April 2024 by Mick Ingram
It's an automated answering system. No humans whatsoever and impossible to bypass system. Not a good way to do business. I went to an amazing place on Western ave off of Fullerton. And replaced windshield. Where they went above and beyond... and they answered the phone.
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March 2024 by Andy Cota
Great Customer Service
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March 2024 by Carlitos Elguapo
Fast, very professional
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March 2024 by Jules “ThePrettyMiss” Karter
Omg Lisa, Jorge, and David were AMAZING! I’m a long ways from Wisconsin and the care I received made me I feel right at home! Their waiting room is filled with snacks and nice drinks! I was frustrated because this has to be my 3rd or 4th windshield however David educated me on the myths and ways to reduce my series of unfortunate events lol. Oh they even waited for me because I was stuck in traffic.Thanks a bunch guys!
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March 2024 by Carlos Ceballos
Fixed my cracked windshield and so far everything looks great. They followed up with me to make sure everything was going good.
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March 2024 by Green S
Went in to get my windshield replaced. Good average price I guess.
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March 2024 by MAINE B100
The appointments are terrible.
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December 2023 by Mary Sinkenberg
Easy to do business with
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December 2023 by Arnold Nevarez
Pretty much a poor excuse for a company. Tried calling them and their operator service basically always leads to a message telling you to go online. Waste your time asking how youre gonna pay and if id like to be connected only to get the same "go online" message. WILL NOT connect you to an agent or nothin ? plus their website wont give me an option to choose a side mirror as my damaged glass. I mean ive never in my life called a company that couldnt do anything at all for me. Also if i ask the machine to connect me to a rep it starts speaking in spanish as if i said i need español service. Smh frustrating experience i would never try contacting these people again. Sad to say i wanted to drive over and give em a piece of my mind but i decided to write this instead .
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September 2023 by Becki B
Unfortunately I have had to be at Safelite 3 times in the past three years due to cracks and chips. Each time I have had a great experience with great customer service. Quick service as well! I will always be returning here for my window needs.
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August 2023 by sam fountain
They let this out of the shop like no one would notice. The windshield also distorts the view through the bottom.Ask your insurance to let you go somewhere else
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August 2023 by Laura Hill
I scheduled an appointment on a Thursday for a Saturday and had a set price. They called on a Friday and informed me that it would actually cost $215 more than the price given for the same service. I found another company that would replace my windshield at the same cost I was first quoted by SafeLite. The whole experience felt like a bait and switch
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August 2023 by ncogs
Windshield installed was of poor quality. The glass is very wavy and is distracting while driving. Impossible to call this place to schedule appointment to correct.
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August 2023 by Macario Rodriguez
7/31/23 I called and was quoted $400 for a rear driver side window replacement for a Kia Soul. I was shocked and I decided to shop around and found it for $150 with installation. That’s $250 more!! Support small local business, this is robbery.
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August 2023 by Jeremy Hewitt
I recently had a Windshield replacement in 2010 Volvo V50. The manager was very friendly, and pleasant to deal with.Unfortunately, a small issue turned up in which the rain sensing wipers no longer work.I was slightly adamant that they did work prior to the windshield replacement.I was very impressed with his calm demeanor and how quickly he resolved the issue.
