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July 2024 by Gail V
poor customer service - communication is poor - asked for polish change on feet - and tech started the bath to get a soak. I flagged tech and Ricky - and reminded (them) - just polish change - Ricky became indignant and yelled and said you should've said something earlier - I was confused because it was exactly what I did.
He told me to "leave and not pay for my manicure" but I insisted on paying for the service of the manicure which I did and walked out. Haven't been back since! Maybe he was having a bad day but I expect to have a stress-free service and not be insulted or a target to release his frustration!
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July 2024 by Anneliese Ayala
This was my to go place for a while I really thought about writing this review but I had to…
The last time I went which was in May I went for a pedi everything was good loved the service until maybe 2 days after my feet starting itching and it was something new to me but noticed it right away and they have not stopped with the itchiness I hope they are cleaning their utensils throughly
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June 2024 by Erica Saenz
Asked to pay half for my horrible nails and said no that he would only give me 10 dollars back. Nails were all different shapes and sizes. Don't go to Ricky
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June 2024 by elaina martinez
This place here is garbage will never go back ask the lady to fix water make it hotter and didn’t do it than she didn’t know how to paint toe nails trash DONT WASTE YOUR MONEY
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June 2024 by Leila Memed
DONT GO TO THIS PLACE IT IS SO BAD THEY CLOSE EARLIER THAN THEY SAY.
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May 2024 by Natasha From Chicago
I called two different nail salons before I called this place and they were able to take me on a Friday evening for a pedicure. This was amazing because this is the Suenos weekend so I’m going to a music festival after this. Nancy did my pedicure she was extremely amazing, diligent and precise. She also helped me pick my color cause I couldn’t decide between three different pinks. She also was able to get me in for eyebrows and upper lip and all of this under 60 I did no chip for my pedicure. I will most definitely come back.
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May 2024 by Rosa Lopez
Worst place the guy by the desk did my nails all I asked was no chip not only he made my nails super small he painted them as if my toddler was painting them I had polish all over my fingers terrible service it just lasted one day I came back he said no refund I told him to have someone else fix it and he declined and just added another coat of paint on top of the messed up one
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May 2024 by Dianna D.
the lady that helped me didnt really know what she was doing, messed up my nails a couple of times. she was also rude. I just got my nails done on Friday and one of them broke off when i barely did anything. not going here again
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March 2024 by GT (GT)
The last visit was awful & will not be returning. I tried to ask a question about a color with two different ladies & they blantonly ignored me, so I just left. They act like you are supposed to freely give them your money, sit down & shut up. Awkward enough, to say what you want.
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February 2024 by J V
Not the friendliest service. They never really seem to understand what I want even when I take pictures. My no chip looks horrible on the side of the nail. Gave this place a second chance and truly regret it.
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February 2024 by Anita Hui
Awful place and technically it deserves a 0 because despite having an appointment and waiting to get our nails done for 40 minutes they never worked on us and we left. They sat us at the pedicure chairs after 20 minutes of waiting but never filled the tubs for some reason. Went to ask when we can get to our appointment and if we could at least get the pedicure tubs filled and the person at the front wouldn’t even look up at me and said they’re busy. I can respect being busy but we had an appointment ahead of time. Between that and being barely looked at and left sitting for 40 minutes is obviously terrible service.
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December 2023 by Xio
This is a late but well deserved review. I made it a point to write it after the unwelcoming/unprofessional attitude I received at La Grange Nails Inc. M J Nail Salon did my nails for my my wedding that took place in July and I loved them!! They were super sweet and accommodating.
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September 2023 by Fay D.
I always enjoy coming here... always sit around 2 to two and half hrs... in a good way... the girls are very meticulous on details, and I appreciate the gentleness. You have to come at the right time so you don't have to wait for hours... I always see a complaint for a long wait... but really you get there on non-busy hours, they will take you in right away...I will not recommend appointments because they accept walk ins so if that walk in will do a mani and pedi and polish (full set) with the certain girl, that'll be a very long wait for sure. Even when you call and ask if they are busy or not, at that time, they may not be, but when you get there, there's like 4 or 5 people waiting... Between opening to 130pm, it's not as busy, but 2 pm 3 pm they get a lot of clients... just time your visit, and it'll go by smoothly.
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July 2023 by Sonia Avila
I loved the kindness of the person who helped me.
Good service, very professional.
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May 2023 by David Mendoza
I saw Erin at table 6 and she was a delight. I have tricky cuticles but she did such a great job. Will definitely be going back.Services: Pedicure
