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December 2023 by mel mau
put stuff on peoples accounts without permission
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November 2023 by Alexiers Jeremy Severe
Awesome staff, very informative will do business again.
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September 2023 by Mark Olivares
Old manager was the best for the community I know she had a family emergency!
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April 2023 by Azzy Santillan
Staff are very slow and seem bothered by customers
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November 2022 by Anthony Russo
She knows how to fix problems ,went to other cricket stores..they don't know what they are doing
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August 2022 by Ruby
Store manager and Suzy are the best !! Always smiling no matter how busy and long the line might be. They take their time to take care of their customers! They are great at what they do !
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June 2022 by Mary Turco
Service is always very helpful
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May 2022 by Charlene Engel
I am a senior citizen who is trying to get into the 21st century with new phones.Without the help of one of your employees, Yara Benz,I would be lost. Please recognize & credit this young lady, for her knowledge & patience with those of us who need her.
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March 2022 by pabrod2001
Not sure what’s going on here. It 9:10 am and no one is at the store. Front door locked. Came back because they upgraded the wrong phone on my family plan. My wife’s phone no longer works. We are here waiting for them to fix it, but now it’s 9:11 and no one has shown up yet.
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January 2022 by milky way
I went to cricket with a referral from my nephew and I was at ease because of the no contract. I go to the Berwyn store because of YARA. She has been helpful, kind, professional at everything and while I wait I observed she handles everyone with care.
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January 2022 by Guadalupe Salinas
The place over charged me for phones that I should've gotten the phones for free and waived the activations because I was eligible for the 3G discount. They ripped me off and charged me over $330 for each phone and then refused to return the phone and give me the money back. For me and husband's phone. I wasn't aware of this till I went to my regular cricket location. This is ridiculous. How many other people have been scammed and nothing can be done. Horrible customer service.
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January 2022 by Ruby Carnalla
Store manager and Suzy are the best !! Always smiling no matter how busy and long the line might be. They take their time to take care of their customers! They are great at what they do !
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October 2021 by Sandra Velazquez
Staff is friendly and has patience to help with any issue.
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September 2021 by Quincy Evans
Yara was extremely helpful and patient with me. She was outstanding in the process of filling a claim on my damage phone. Her attitude was so excellent and professional. She was exceptionally knowledgeable about my situation, other gadgets and procedures of the store. Cricket is so lucky have an employee like Yara.
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September 2021 by Carmella Miller
I had a very good experience today with the name of Yara the store manager helping me she always very good at what she does she always explaining things about the phone we buy in details I love I will never purchase a phone at any other store 6946 Cermak the only thing I hated that she always there and need a break she doesn't mind she work tireless pls reward her and with help because her job is very well done and she does it very well very well she a keeper..Great ? job sweetie keep up the good work we need more of her
