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“Great customer service ..but the waiting time is too long to be waiting in line...I think they need more cashiers one in the register and other getting parts to move smooth and faster..”
“I had hybrid battery replacement done here almost 3 years ago on a 2010 Toyota Prius. This place got me in and out within a couple hours and my Prius and the hybrid battery have been running GREAT w/o any issues 3 years strong. The price is GREAT as well. To those that can go to Volt in need of a hybrid battery replacement, look no further. A+++++++++”
8:30AM - 3:30PM
4555 W 59th St, Chicago
Battery Stores
8:30AM - 5:30PM
4120 W Belmont Ave, Chicago
Battery Stores
“Jim was on the money.Purchased a battery for my truck. And my brother picked up a battery for his car same day.Quick installWill we definitely recommend Illinois battery to our friends.”
“great work from these guys! I went in on a Saturday morning, and i was out within 30 minutes. i only paid $55 for a replacement tire. There is a fee if you use your card, so I’d recommend having cash ~ Si hablas español.”
“Great Location and easy to access. Plenty of Parking. Sarah provided outstanding customer service from start to finish. She greeted me warmly upon arrival and thoroughly explained the watch battery replacement process. She even apologized for the time it took, though I hadn't noticed any delay. It was refreshing to visit your store and experience such respectful and courteous service.”
“I've been going to this location for years. Even if other stores are closer, i prefer this one over the others in my area ! Great location, excellent parts stock and selection, clean & well run store , lots of parking available, Andrew is extremely knowledgeable and gets you the best parts you need.”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“Came into store Wed evening, 3.13.24 and nice young man ( didnt get his name, my apologies) since my older jetta died on way home from work. Even thought vehicle older, this never happened before. Gentemen was super helpful, able to read battery was at 100% and suggested faulty ground wire could be issue. Great service, very personable, need more employees like him. Thank you.”
“Fantastic customer service experience from Timothy at this location! He was knowledgeable, helpful, and friendly! He assisted me in getting me what I needed and giving recommendations about what he thought would be best for my car. Will definitely be back for other things in the future should I need them. Highly recommend O’Reilly’s and Timothy!”
“Johnathan was super helpful! In the course of 30 minutes he helped assist 3 customers outside with bulbs and windshields! Keep up the awesome work! O’Reilly has an amazing leader that is customer focused!!!”
“5/5 on point all the time, from the customer service, to part availability, to speedy delivery, I highly recommend this Orielly Auto Parts. Being a shop owner getting the correct parts, great pricing, and fast delivery is key to keeping our doors open. From all the guys on the phone to Rico in commercial, this place will never disappoint. Great job, i recommend this auto parts store to others and other shops”
“Experienced staff, very helpful when it comes to if you are not a car mechanic. They quickly assisted me getting the right parts for my project, and also gave me great tips and helpful information to ensure I buy the right products.”
“They are absolutely the best they look for the right product for your vehicle and offer less expensive if it is suitable for your vehicle except if not they direct you to the correct part. They are willing to lend a hand ( I am single girl)! Their expertise is phenomenal. I have to give kudos to Vivian and Abrahm for helping me with their knowledge and empathy.... this is the place for all your auto parts needs.”
7:30AM - 10PM
9659 W Grand Ave, Franklin Park
Battery Stores
“I recently visited O’Reilly Auto Parts due to some issues with the headlights on my BMW 5-Series. I was fortunate enough to be assisted by Martini, who was incredibly helpful and took care of everything for me. His professionalism and eagerness to help turned a stressful situation into a positive experience. I’m truly grateful for his excellent service and highly recommend this store for anyone needing auto parts assistance. Thank you, Martini, for your outstanding support!”
“I recently went in to have a battery checked for issues and warranty inquiry. The staff,
Ozzie was my first interaction was helpful and welcoming. Ozzie explained the warranty process thoroughly…my second encounter was with Julian whom also was thorough and accommodating. All in all 5 stars and you’re lucky to have such great employees who treat your customer so well.
My warranty was still ineffectual and I received a replacement at no cost! Great warranty process!
Thank you,
Ed ?????”
“Huge thanks to Caesar helping me get my new battery despite the below zero temperatures and the noticeable cold temperatures inside the store as well..he was willing to help. After having to get a jump start prior he really came through with making our already stressful day a little better!”
“Angel is very kind, although sometimes there are only two of them who need help, the company should appreciate what the employees do, they should think about the customers too and hire more people.”
“I've been to other Auto Parts stores. However O'REILLY, is far the BEST. You have people like Wes and Raul who are excellent at what they do. The men are courteous, patient and helpful and they make you feel like home.”
“The Manager Amanda was very helpful and she helped me with my issue that I had with a product after I had to go to 3 different O'Reilly locations that did not help at all.Thank you!”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
7:30AM - 10PM
1437 W North Ave, Melrose Park
Battery Stores
“Got in got help got done got out easy as pie was there about 3:00 in the afternoon quiet in in the store probably a little harder to access during busy traffic times”
“My car was marking. I needed an engine coolant, I went there to ask for help on what kind I needed for my car... the employee working there was so friendly and helpful! He went outside with me, opened the hood, and checked for me! Turned out the the cap was loose and I had plenty of coolant ! He didn't charged me for his help and didn't accept a tip either! I so recommend this place for all the single ladies with no man to help you out ?❤️”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
7:30AM - 10PM
3201 S Ashland Ave, Chicago
Battery Stores
“I can't stress enough how Edgar and company saved the day. They helped me get things situated with my vehicle, as well as took the time to show me how to perform the small task of replacing brake lights, that I didn NOT know how to do. I'm coming back here no matter what for my car. I love in Indiana, but I work and go to school here near to this location. Totally worth it to take the 30 minute ride to get here . Everyone who works at this location is very good at what they do. If I could give it 10 stars, I would. Thank you, Edgar and Company!!!”
7:30AM - 10PM
2625 S Cicero Ave D, Cicero
Battery Stores
“I went in looking for something to help me pass my emissions, the manager recommended that I add a Cataclean to help clean my system. Product helped me pass, and saved me a couple of hundred bucks in repairs. The manager cares about the customers and knows his store/products. He was a very polite and really handsome.”
“I go to the one on Cicero and Diversity. The people at the counter are soooo helpful. I like them so much that I always bring doughnuts or something for the gang there because of their service. ...”
“Always helpful! Great staff and clean store. The driveway to exit is always crazy you can only go west into 87th street , unless you drive around the lot by McDonalds to exit onto Harlem north . Other than that great place”
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“Great neighborhood car parts store. Easy parking and simple store layout. The service is always friendly here. But it always seems like there are 1-2 few people working there. Between customers and customer phone calls, checking out isn’t exactly fast.”