-
January 2024 by Tom P.
I currently have 6 of these shelves in my home and will be adding more. This last time I ordered 3 units & 3 caster sets. I ordered directly from Honey Can Do (1st time), and out of the 3, 1 single shelf was bent. I contacted customer care via website and had very positive experience. Was it an inconvenience, yes. Did it require me maybe a total of 15 minutes to make sure my voice was being heard, yes. It did not require me being rude or losing my peace or disturbing Behulla's (agent), peace.
-
October 2023 by Susan Kearns
Absolutely wonderful company
-
July 2023 by Jack Crosley
Very poorly made cheap Chinese junk! Absolutely no quality control whatsoever. Customer Service refuses to answer the phone...
-
January 2023 by Victoria
For Drivers. They start loading at 7am. Fast, Friendly. Got loaded and was out the door in no time.
-
November 2022 by Evelyn Christy
The item I purchased (rolling cart) although not cheap in $, product materials were very cheap. Absolutely not worth the money.
-
August 2022 by Dave Williams
I purchased a Honey Do storage bench from QVC for my daughters b-day. It arrived yesterday & as we were putting on the hinges on (last step) we found out that one of them was defective. QVC was NO help at all except guide us to go to Home Depot to see if they can help. I sent and email and called Clair at Honey Can Do customer service. She advised me that they don't sell the replacement part but would be sending me a brand new bench as replacement. That is above and beyond in these days and I want all to know what a stellar company this is. It made my whole day to know I would be able to still surprise my daughter and not have to take down and send back this huge bench. If I could give a ten star.... I sure would. Thank you Honey Can Do and Clair!!!!! **********
-
March 2021 by 「Jsaycool」
Balls I put in laundry are excellent
-
September 2020 by Alegna Nat
Worst customer services ever. I am trying to return my order, and here are all my struggles:1) Firstly I was unable to log in to my account. I tried to reset my password, but no emails came into my mailbox. Not in my inbox, not in my spam box. No emails set.2) Then I emailed to their customer service, and got an instant reply that someone will get back to me. Waited for a week, and still I have not received any calls/emails/updates from them.3) I tried to call them directly. Just like others said, the voicemail box is full and cannot take any more.Not to mention that their products do not worth their price tag (for example, cheap and light plastics used). What an awesome INTERNATIONAL company with awesome customer services.
-
August 2020 by Ann Wells
We ordered this chrome bakers rack. But 2 parts were missing. Have emailed and called,calling only gets you to a full voice box. And yet we haven't heard from this company. Its been going on almost a month now. They have a company in Illinois. We live in Illinois but still haven't heard from them..voice mail box is always full. Can't put the bakers rack together with out this part. Worst company I have dealt with..If u buy something from this company dont try to get a hold of them if a piece or two is missing..You'll never hear from them. I'd give them no stars but dont think I could rate them.Buyer beware with this company!
-
August 2020 by Ann E.
I orxered the chrome bakers rack a month ago and I cant finsh putting it together because 2 parts are missing ( 1 bushing) to put the shelves together and (1 leveler) so it can stand even. Ive tried to call the company HONEYCANDO.com but the voice mail is full. Has been for a month! Sent email but haven't heard from them. Sent a replacement form to them 3 times and still haven't heard from them. Can't use the item the way I wanted to now its a useless piece of chrome mess.
-
July 2020 by Thomas H. B.
I purchased a Honey Can Do shelf unit from Amazon that arrived with one of the shelves broken. One of the metal rungs was not attached in four places. Even though I have contacted the company via phone, email and their website to obtain a replacement shelf, I have received no response. I am having to return the entire unit to Amazon.
-
May 2020 by Linda Butler
You can not get them to pick up the phone or text you back bad business.
-
February 2020 by Donna Ramos
I’ve had a hard time getting assistance through their website, Facebook messenger and via phone (just rings off the hook for Customer Service, Sales, Accounting, etc - I tried them all). I spoke with a customer service live person on 12-26-2019. My son gave my husband the Single Commercial Cereal Dispenser, Metallic below. I explained to her that the metal base sits completely flat on my counter, but the back of the base where the cut-outs are was cut wrong. Although the dispenser slides on it correctly, the clear dispenser itself is not level. At that time, your customer service live person told me to go to your website and upload my photos (attached) and other info which I did. As of today, we have gotten no emails from HoneyCanDo. I did get a reply today through FB Messenger on their page telling me that my product was discontinued and someone did email us...WRONG. They are still selling the Single Commercial Cereal dispenser in metallic. So what gives with this company? Perhaps a complaint to the BBB will suffice if I don't get resolution. The product is nice and we'd like to use it. So HoneyCanDo...if you want to respond...pick up the phone!
-
January 2020 by Colleen M.
Excellent customer service. I purchased a 6-cube organizer and when I went to assemble it, I realized that the hardware was missing from the box. I was initially upset, but after calling the customer service number on the instructions, I was pleasantly surprised with how quickly my problem was resolved. A short phone call with Stephanie (?) on January 10th and my hardware arrived on the 12th.
-
October 2019 by hans montoya
Does anyone work at this place or is this place still in business? I've been calling during business hours for a few days already and no one picks up on any extension. I've sent emails and I still don't get a response.
