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March 2024 by Kornelia Irby
There is no mailbox outside the post office.Every post office i visit there have a mailbox outside is there a reason why this one don't have one???
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February 2024 by Jonathan Stevens
My shipping label was created Friday (2/9) morning and it took them until Monday (2/13) afternoon to pick it up. Since then, it has just been sitting at the Bensenville, IL USPS as of Thursday (2/15) afternoon.Short-staffed or not, it's unacceptable for any shipment to sit for a full day, let alone three days. No scans. No movement. Three days. Try calling the customer service line and they repeat what the tracking website says. Not helpful. When you ask what is going on, they say it must be delayed. No kidding! Why do you think I'm calling about it? I'm trying to investigate why I pay for shipping when the package isn't shipping.Try calling the local number for this location and the phone just rings for eternity if it rings at all. Half the time I get a busy signal. If this USPS location is this inefficient in February, how bad must they be during the Holidays?I'd be better off driving the 12 hours to pick up my package this week than to wait another 1-2 weeks for this turtle to get things moving.
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February 2024 by Linda Bratland
Love this Post office, staff very nice. Postal workers that delivery my mail are always very pleasant. Never have a problem getting my mail.
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February 2024 by X Ray Logistics LLC
They are returning our mail to the senders because is they say "undeliverable" and we have been at this address for 2 years ..... This is ridiculous, we have to proof our address now because they are too lazy to deliver our mail but instead return it to senders... That is since October as I know.... One star is a lot for this USPS location.
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February 2024 by Kris Saucedo
The worst delivery! They hired the wrong employees who were very lazy! The USPS should be shut down. UPS and Amazon are the best!
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December 2023 by Isaiah Bennett
You know it’s asinine to send a package to Missouri from your location if it’s addressed to an Illinois address, right? Get it together. Seriously. 2 hours away in the RIGHT direction vs 7.5 hours in the WRONG direction. Come on. THINK! Unless you’re deliberately holding things up to inconvenience others, then please incorporate a far more efficient procedure because this is ridiculous.
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December 2023 by Angel Lisa
They have my package, and they will not answer their phone
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December 2023 by Miki
No wonder it has 1 star review. Full of lazy people work here. I went here to buy international stamps. The lady said “I don’t think we have international stamps.” Then she asked her colleague “Do we have international stamps?” Another guy said “I haven’t checked but I don’t think so.” Then the lady said “Yah, we don’t have any more international stamps”. Didn’t even try to check whatsoever. This is a post office. No international stamps?
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December 2023 by Gigi Johnson
can y’all pls hurry up w my package i wanna wear that outfit tomorrow so i can look sexy ??
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November 2023 by Brono Bonilla
My package was there when they were shipped from overseas and it took a couple of days for it to move on but I don't blame them because from what I can tell on the reviews all the locals think positive of it and helpful, and the reason why the review is so low at 1.4 is because there's short-handed not enough staff in that small town.
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August 2023 by David Britton
Only complaint is they are terribly short staffed and never have the forms (ex: certified mail cards) stocked to fill out. They have them available upon request though which can be time consuming with only one employee.Other than that, I favor this Post Office. The staff they do have are always courteous and helpful. You can tell they’re working at 110% capacity and doing a ton at once to compensate for the lack of support.It is located right next to the Bensenville Police Department.
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July 2023 by Rami Sabatini
By far the best service in any Post Office, everybody there is pleasant and willing to take the time to help customers, including the manager. I'm there almost every day and couldn't ask for better service, Thank you
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July 2023 by Marlon Lopez
My package said it was going to take 5 days and it took 3 WHOLE WEEKS I’m definitely picking fedex or ups next absolutely disappointing
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May 2023 by Kirsten Henry
My packages from over seas just sit here for a several days even up to a week before moving on to next facility. Why? What is going on at this post office???? They need to hire some competent ppl.
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May 2023 by Traveling Man 87
It’s been almost two weeks and my package hasn’t moved not one time, trash usps
