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August 2023 by Amanda S.
If I could leave a 0 star review I would. My boyfriend had gotten into an accident and they messed up the car more than it was which resulted it into being totaled. My boyfriend specifically told them not to lift the car with a forklift since it was still fixable and what did they do? Lifted it with a forklift and messed up the car which resulted it into being totaled, not from the initial accident but from the man that just does his job incorrectly making people's day harder than it already is not caring about customers but only about money. When we had gotten to the tow yard the man helping us was beyond rude.. wouldn't let us look in the car or get any of our belongings and he wanted us to pay 600 dollars first before getting a wallet, keys, etc. The car had only been there one day and this monkey of a worker already expected 600. Great way to run a business... be prepared to not only spend a shit load of money but to be treated very poorly with such attitude and ignorance.
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July 2023 by John Kerlin
We had called another tow company in the area and after waiting for two hours, we call for Tomatow. Alan arrived within fifteen minutes and was very helpful and professional. If I could give more stars, I would.
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February 2023 by Héctor Pacheco Montes
Bad place ?
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February 2023 by Felipe Martinez
They stole from my friends truck. Check your car after they tow. Rateros ... stealing. bad place
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November 2022 by mark potkay
Very rude and unprofessional. Won't recommend this towing company
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October 2022 by Mark Sullivan
Very pricey from Bensenville to melrose park 220 bucks 6 miles away.
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October 2022 by Erick Garcia
very expensive towing service; They do not have someone who speaks Spanish to be able to have better communication.very expensive towing service; They don't have someone who speaks Spanish so they can have better communication.
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October 2022 by John P
Just recently had my car die out while on the road and needed it towed home. Called around a to a few different companies and finally was able to get a quick response from Tomatow. Ismael was the driver that picked up my vehicle. He was very courteous the entire experience and was very easy to talk to. When he was passing by on the other side of the road he gave me a little courtesy honk to let me know he was on the way. Vehicle was loaded onto a flat bed and driven very professionally to my home. He even was able to help me winch it down my steep driveway. The speed was great, the service excellent. Never thought I could be so hapy about a tow.Service: Car towing
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October 2021 by Nirdesh Patel
Very helpful and easy to deal with.
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October 2021 by Anna Randall
Great guys!!!
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October 2021 by Geoff Wendt
I found Jeremey and Tomatow through the Tesla Service Center in Elk Grove. They are one of Teslas preferred towing companies. I needed someone to tow my recently fixed car from the body shop in Elk Grove to my place in Indiana, about 80 miles. They did what they said they would in the time frame they thought it would take at a reasonable rate. Once here, I realized I had another job for them, to tow an antique to a shop in Chicago and they were flexible enough to accommodate which was great. Ismail the driver was a really good guy and Jeremy at HQ is very communicative. I'll be using them again. I read some of the other reviews and I question their validity. I'm a car guy and SUPER picky with my "stuff." They did a great job with a new Model S and cherry antique BMW. Don't hesitate to use these guys based off bad reviews.Services: Special vehicle towing
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October 2021 by Guadalupe Olmos
People working here are extremely rude. I ask about a dent in my car that wasn't there before they took at and the guy at the front desk completely ignored me. I asked someone else and that person ignored me as well walking away. If you can just take your bussines elsewhere. Your car will be damaged and they will not take responsibility for it.Service: Car towing
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October 2021 by Andy G I
Charged us 8561 dollars for the accident that happend 1.5 miles away??????Towing companies should be regulated by strict and hefty fines ...Dont call them!
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October 2020 by Ben Brown
Great towing company
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October 2020 by Elizabeth Marie
These guys were great. Even with my husband being difficult. They pulled my car from flood waters and made it as easy as possible for me when I had to scrap it. Anthony....you're the best!!