-
May 2024 by Big J Illinois
In and out to pay my electric and gas bills, super friendly!!
-
April 2024 by Lisa James
This is the one of the worst local businesses around. I never go here for many reasons but unfortunately, I had to in order to send off a time-sensitive UPS package. I sent it off using 2nd Day Air on a Wednesday, and was told it "should" get to the destination by Friday but definitely by Saturday. It arrived 7+ days later. I called UPS and they said I would need to call the store where I sent it in order to get a refund. I called the owner of the store he took down the tracking # and said he will file the claim. He didn't ask for my name, phone number or any other info. I even questioned him about further info and he said he didn't need it, that it was all in the computer. It is now March 6th and I still do not have a refund. I called the store and he doesn't even have the professionalism as a business owner to get on the phone but instead have his employees be the messenger. The young lady I spoke with called me back and said I need to file a claim online. I already tried that and UPS indicates it must be done through the store it was sent from. So in other words, the owner lied and never filed a claim when he told me he would take care of everything back in February. Moral of the story, do not use this UPS store they are horrible, unprofessional and dishonest.
-
March 2024 by Mark Ahls
My experience with the pharmacy is very bad customer service getting prescriptions.. I tried to explain to the girl as what she needed to do to get my meds covered all she did was yell at me .unprofessional
-
May 2023 by Niccole Schoensiegel
I would recommend this pharmacy to anyone. I switched my grandma's meds here a few years back and have NEVER had any issues. I couldn't tell you the stress I had with Walgreens. My grandma had a lot of medications and every month is was always something. The pharmacists do their jobs here. Even when we moved to Rockford for about a year, they offered to give my grandma free delivery just to keep her business. There is only one downside that I wished they had. A drive thru would make it perfect. Make the switch. You won't regret it.
-
January 2023 by Barbra Peck
Most polite people always so helpful, wether pharmacy or ups counter. Love the little town feel they share.
-
November 2022 by gail mcgaughey
Love returning my Amazon items here. Very quick. Also get my copies here. Love this store.
-
August 2022 by BBtheboss21
Decent
-
February 2022 by Naomi Ziegler
They are extremely unprofessional and rude.first they hung up on me purposely when I tried to get my child's father prescription for insulin filled. Then they told me they hung up because I was arguing with my ex about them not filling it. Then they tried to tell me they would fill it if I gave them over 500$ even though last month it was only 18$.I already spoke with his Dr. Who told me it was sent over January 5th . So someone from there deleted his prescription or they are lying about it not being there.. I know his Dr isn't going to lie about sending over a prescription. Would have given them no stars if I could have. I smell a lawsuit. The only one who was polite was Jazmine a young woman who worked in the store not the pharmacy.Jazmine is an intelligent very polite and knowledgeable young lady and I think she deserves a raise for all her hard work.
-
September 2021 by Keith Hatfield
You would think a place with a pharmacy would force their employees to follow a mask mandate.
-
February 2021 by S B.
We have used this pharmacy for over 20 years wanting to support our local businesses. For the past year picking up prescriptions, I have found their staff to be extremely rude. The entire business has changed from feeling welcomed once you entered years ago. Each time that I would leave after picking up my meds this past year I would say to myself "Why do I continue to come here when I don't feel welcome entering nor do I find the store clean or inviting ?" I am done. I will travel outside my area before I return to OBrien & Dobbins.
-
November 2020 by Zlatko Kasapovic
I save a lot $ for my monthly medication so thank you
-
October 2020 by Shawn Mays
Picked up prescriptions for my stepdad. Very friendly and helpful people in the Pharmacy.
-
July 2020 by Kim Heldmann
We use O'Brien and Robbins for my son's prescriptions. We've never had an issue!
-
July 2020 by antanyia griffis
I witnessed a lady trying to get her mother's medication she did not have her mask on she told the lady she couldn't breathe with it on because of her own illnesses yet at the same time there were two pharmacists in the back filling prescriptions without a mask breathing on the medications that they were feeling for other people now I feel if you are on medication that put you at a higher risk of getting this covid 19 could someone correct me if I'm wrong
-
June 2020 by Matthew K.
I would say this place has seen better days. They have a pharmacy and a UPS inside as well as some other basics you may want but the inside looks dated and just feels old. The service was fine, not bad or good and being in the time of Covid they were doing everything to protect their customers and employees.
