“I didn't catch thier names but, the employees today were absolutely so helpfulMy pants broke a button and they worked to help fix it and even looked up the closest store with my size to replace themAnd even were polite to ask my pronounsThank you so much for caring so much100/10 for these love beautiful peopleWill definitely be back asap <3”
10AM - 2PM 2:30 - 6PM
2820 McFarland Rd, Rockford“The Staff is incredibly knowledgable and helpful. After several years experience as a customer, I can honestly say that they have gone the extra mile and put great concern into each and every interaction and transaction I’ve made on roughly a monthly basis for our Pack and personal purchases. It’s staffed and operated like all stores “used to be”, back in “the good old days”, with a great focus on customer service.”
10AM - 8PM
7200 Harrison Ave, Rockford“The staff is SUPER NICE! It always looks pristine in there, especially compared to the Indiana location I recently visited. I have no complaints, other than that that they close at 8 and I prefer later shopping, but I know the mall in general closes at that time. Great store with extremely helpful staff!”
“I visited this store yesterday, on the recommendation of a work colleague, and was very impressed with the welcome I received. Tammy was awesome, attending to me with patience and composure. She was very helpful, making recommendations without being pushy.Thank you for a great shopping experience. Express Factory Outlet in Cherry Vale Mall is now my “go to store” for clothing.”
“I wish their prices were a little bit lower but they always have the best shoes so I can't complaining now. The customer service is always great and everyone knows what they're talking about.”
“I’ve been shopping here a few years now and I love this store. It’s a must stop shop for me every time I enter the mall. Staff is always warm and friendly and products are high quality and the selection is always changing. I always find something new and fun each time I visit. If you are a Disney or Anime fan I would highly recommend.”
“Starr and Marisol They Are Great Customers Front Line Customer Service. They Where Willing To Order My Shoe On line Without An Attitude. The Store Was Tidy And Atmosphere Pleasant To Shop With Great Options.”
“Macy's is considered to be a High End store. I love the bedding and furniture they have. The Estee Lauder facial care is great! I have recently switched to Lan'Come for my facial needs. Trying to see which brand is more exclusive to my needs. Ordering is ok. I've had some problems with it, but overall I can't complain too much.”