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January 2024 by Andrea Barton
I called first thing in the morning to verify a vehicle was available because it was over 2 hours away. I was told it was, and they would pull it for a test drive. Even sent an appointment confirmation. My husband took off work and we hit the road. An hour+ into the trip I get a text that it was promised to an employee. Even though it was listed online. The lady was very apologetic (not her fault) but what poor communication. Not only did they waste my time and gas but a days wages.I resolved the issue. I purchased a Lincoln later that afternoon.
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January 2024 by Dalila Ramirez
Hamblock Ford provided excellent service when I brought my Ford Fusion in for tire rotation and a loose steering wheel. Scott and his team did a great job and had good customer service. Highly recommended!
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December 2023 by Mark Lamb
By far the best car buying experience in my 65 years! Even though the car we wanted to buy didn't work out, they found us a car that was perfect. All prices were very competitive, no pressure, and Isaiah, Brian, Riley, and Allie worked together flawlessly to find the best car for us and completed the entire process so quickly and efficiently. I highly recommend Hamblock Ford to anyone who's looking for a new or used car!
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November 2023 by Sarah Crain
I had such a quick, educated, detailed visit!!! Walked in and was greeted professionally by Gabriel! I instantly told him what vehicle I was interested in and that I needed to leave in an hour for another appointment. He worked his numbers alongside his very nice manager Ryan and pretty much had me on my way in an hour. Came back to the shop and they told me to go park by my new vehicle and all I needed to do was meet with the finance rep and I was on my way. I literally had the best experience of my life when it came to how Fast and observant they were of my needs. I will, for sure be going back there For any future vehicles.
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November 2023 by FRANKIE PEREZ
I just had a recent surgery and was laid up in the house with limited outside mobilization and I happened to see a add for door to door service so I call the dealership and they sent somebody out to do an oil change right at my house, which was amazing the service tech was very professional and courteous. He did an amazing job quickly and clean everything up just like if I was at a service center and he was gone in no time and he assured me somebody would be calling me back from the dealership which they did they went over the bill with me. I pay the bill over the phone and it was fast and I never had to leave my house. This was absolutely an amazing experience. I highly recommend it.
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November 2023 by CHARMAINE CORNWELL
We ordered a Lincoln Aviator and hit multiple bumps in the road at NO fault of the dealership. Supply issues created by COVID, a mishap with the delivery of the original vehicle by the carrier, and later a stop sale recall. Brian stayed on top of this from day one with multiple updates and found us the exact car with the options we wanted. Lincoln customer service was excellent. I love my car and would definitely recommend Hamblock Ford/Lincoln to anyone looking to purchase vehicle.
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October 2023 by Michael Hoeksel
Bought a 2017 F-150 in Mid-August from them and after about two weeks I started getting condensation in my headlights. I know a small amount of condensation is normal from time to time, but once it was there it never went away and has only kept getting worse. I try making a service appointment in September and it got pushed all the way to October because they’re short on “master mechanics”. So I brought it back to the dealer and they tell me it’s normal even though I have standing water accumulating inside my headlight. However, when I first spoke with service I was told it was an issue with the housing, that the whole assembly would need to be replaced, and that it isn’t covered in an extended warranty. Obviously I don’t want to have to absorb the cost of two new headlight assemblies on a vehicle I practically just bought, so service sends me up to ask sales if they would do anything. Which is where I wait to get told that now my issue is completely normal and the only thing they can do is waive a half hour’s worth of labor on replacing the whole assembly that I’d have to pay for. Nor will the extended warranty they sold on me will cover it either, even if it’s defective. My father owned the same year and model truck for 6 years and never had condensation this bad and neither do I see any of their vehicles on the lot have condensation this bad if any at all in there headlights. At least back when it was Manley’s and they sold me a vehicle that had cosmetic damage from a poor repair after an accident they chose not to disclose to me, they had it fixed properly. Now, they just push me out the door if I don’t give them more of my money. Last time I ever buy a vehicle from here. The good service ended when I drove off the lot.
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October 2023 by Denise Noe
I recently purchased a vehicle from Hamblock Ford, and I couldn't be happier with the exceptional customer service I received. My salesperson went above and beyond to ensure I had a smooth and enjoyable car-buying experience. Their attention to detail and in-depth knowledge of the vehicle I was interested in were truly impressive. I felt well-informed and confident in my purchase. Thank you, Hamblock Ford, for a fantastic car-buying experience!Keep up the great work!
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October 2023 by Pamela Hanserd
Over the past 3 months I had to take my car into Hamblock for 1st maintenance, the 2nd time a repair. Mike in Service is always very helpful & concerned about the needs of their customers. During my maintenance or 1st scheduled visit, a loaner car was dropped off, my car picked up & then returned back to me at the promised time. The 2nd, visit, although costly to repair(out of their control) was comparable. It only took several hrs from the time of my call to Mike, working with my Insurance company, riding with the tow truck driver to the Service Dept. & driving out with a loaner car. Once my car was ready, there was no pressure or sense of urgency to drop off the loaner & pick up my car. During both visits, the experience was pleasant, stress-free & I left with peace of mind.....PRICELESS!!! I highly recommend purchasing a car from Hamblock. Thanks guys for everything!!!
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October 2023 by W R.
Every time I've took my vehical there ,the communication has been terrible,and service ,has been so so ,have try to talk to difference people there ,thru phone,text,email ,but still have communication problems,then they want me to give them a 10 star on review from Ford motor company,i dont reccomented this bussiness
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September 2023 by Jacob B.
The best car service to go to for Ford! Service specialist and mechanics are very professional and knowledgeable as well as very friendly. I feel confident and comfortable with the safety and reliability of my vehicle after services have been completed. Recommend this place!
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September 2023 by Rebecca Seaton
Great service department! The staff go out of their way to make the service process a breeze. Vehicle pickup and drop off is so very convenient. Clean and comfortable waiting area at the facility. Everyone was so accommodating.
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September 2023 by Nicole Tripp
First time buying at Hamblock Ford and I have to say the experience was a step above. Our sales person Shawn's level of knowledge of the Mustang was impressive. Smiles all around!
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September 2023 by Nicholas Manalli
You have to stop in and check these guys out. Small dealer vibe with knowledgeable staff that are laid back looking to help you. No pressure. They had the truck I was looking for. Trade in was great and off I went in my brand new truck. Shawn was nice to work with and even got to meet joe.
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August 2023 by Michelle Hayward
I had the mobile service come out today to my house to fix a recalled part and a full oil change with tire rotation. It was so easy and quick! As a busy mom with 2 toddlers who don’t have the patience to wait at the dealership this was the perfect solution. I can’t say thank you enough! The mechanics were friendly, knowledgeable, and answered all my questions. I will continue to take advantage of this service. ⭐️