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December 2023 by Debbi B.
Gone totally downhill. When I get my last oil change I prepaid for they will not see my 3 vehicles again. They need to teach their people compassion. Its all about $$$. To them. If you already paid and have to take it back for exactly the same thing you are out of luck. If I could give 0 I would.
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October 2023 by Kimberly Prusinski
I love my Chevrolet impala
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August 2023 by Bob G.
if you want to spend your day pissing around in a dealership this is the place. They have this big lie of how they value the customer and they don't. They lie and they are only interested in selling inventory. Their faith, family and giving back motto is nothing more than words. They leased my daughter a car, knew she owed money on her previous lease and told us that she owed nothing, so decided to lied about what she owed to lease their car to her. A couple of months later, because they sat on the old leased car until she couldn't take her new lease back, the bank is dinging her credit - calling her about her payment on the old car. Kunes pretended to know nothing and acted as if they had no idea where the old leased car was. We cleared the note on the car because even though there was a power of attorney signed to give them possession of the old lease they still didn't return the car until the end of August. This had went on for six months. The bank again is after more money from my daughter because Kunes never finished on their end. They lie. They are incompetent and ignorant. This dodge dealership should be avoided. All of their dealerships should be. Go anywhere you can find, if possible, to get a no hassle deal where they won't lie to you and won't try to exhaust you to sell you something that is already over priced and not worth the money.
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July 2023 by Thiago Claus
Best Chrysler, Ram, Fiat and Dodge around (and even Chicago area!)Nice and comfortable waiting room, with coffee and beverages available.
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July 2023 by Amanda W.
While looking for a car, people told me NOT to go to Kunes, so what did I do? Go to Kunes. I wish I would had listened better. I love my Jeep. Is it over priced? Absolutely. The one thing that bothers me the most is that they weren't up front about the price. I saw the online price, so I just assumed that's the price I got. My dealer told me that it was a little bit more than online (why would you post a price online that you aren't keeping in store beats me)- however everything is included such as tire and rim service, etc. They told me a monthly price and I just went with it- especially because I was in desperate need of a car and my credit was good. I didn't actually find out the complete price until I started making monthly payments. Outrageous. And then I started noticing marks on the car- which, I'll admit- we should had looked over the car at purchasing, but since we were both first time car buyers from a dealership, I looked past it. Do I love my Jeep? Absolutely. They gave us a free first oil change, and I'll admit I love the service they provide. Skip to several months later, our car was in an accident. I took it to get repaired (back axel damage- which the guys at Kunes- shout out- noticed, however when I take it into the shop, suddenly I have front axle damage too. This is just crazy to me, mostly because the front was never damaged. But now looking at the dent when we initially purchased, I'm wondering if they didn't disclose other information to us. Like i said- I love my Jeep and I love the service. Everyone is very nice. Will I rethink purchasing another car here? Absolutely.
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June 2023 by keith c dismuke
Great care...
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June 2023 by Ken Fry
Was awesome walked away with a nice car awesome staff
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June 2023 by Timothy Dennis
Went to get a vehicle had to jump through a lot of hoops to get a vehicle. But overall got a vehicle.
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June 2023 by Zia Khan
Great selection and awesome customer service.
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June 2023 by Travis
Awesome great service!
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June 2023 by Jim Lancello
Great people
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June 2023 by Barbara Johnston
Only come to Belvidere car lot. Leonard Spates is the one to see.
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June 2023 by S. Creviston
Kunes must of bought out Jack Wolfe.. same people. I brought in for maintenance work, they do a thorough good job. This is the only place I take my jeep
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March 2023 by sara dewey
Worked with Johnny Garner on getting a Jeep for my mom. He was amazing to work with & not pushy. Listened to what she wanted and could afford.
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March 2023 by Kimberly M.
do not buy car from here they trick you and hold you in the place for hours pretty much begging you to buy the car anderson dodge is so much better and they are honest and try helping you get the best deal while here tries taking all your money. especially from someone named james don't waste your time.
