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December 2023 by Ty Moore
Went there today. The door wasn't working. What's next... I don't know what's going on, but I'm starting to notice a change. I'll see what these next couple of months bring hopefully it won't be another price increase
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November 2023 by Herman Ivy
The storage is inside they also have climate control it's cheaper than public storage and Public Storage went up on my storage $30 so I moved $19.95 for the truck plus first month rent is free they are also hiring
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September 2023 by Kayla Jetson
For starters , I’d like to say that this is the first time I’ve ever left a review for any company whatsoever so that should tellyou a lot . I normally go to melrose park but the management is terribly poor 24/7 over there . So I went over to this location and the short girl with the braces (hate that I forgot her name) was absolutely amazing . She moved me into a storage , found the closest one to the door so I wouldn’t get confused . She even went as far as resweeping and remopping the storage for me . She hooked up my trailer in the rain with no complaint and everything worked perfectly . Definitely recommend.
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September 2023 by niy banks
this location needs better management. this location seems to never have a manager there. poor team members that have to figure things out themselves and have to call managers right in front of you because they aren't there. i dont suggest keeping your storage here.
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July 2023 by TONEY HAYWOOD
Seems to be understaffed but after two visits, I was able to get service. When present, the staff member was very helpful.
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June 2023 by Amanda G.
They really took care of me here! Not only was it quicker and easier to get a hitch installation appointment here than any other location in the area, the manager went above and beyond to make sure that I had a good experience. I highly recommend this location for any hitch installation.
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April 2023 by Mark A
Helpful staff. Hooked up the trailer to my vehicle in the rain. Equipment all worked well.
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November 2022 by William McNeely
Larry graham showed me excellent service! Answered all of my questions and was very patient with me. Made moving a breeze ! Highly recommend this location larry was extremely helpful and respectful! Thank you so much for your help !!
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November 2022 by Amelia M.
I went to go grab my winter clothes after hours at this facility on Sunday. After I had already unloaded almost my entire storage unit, I went out to my car to get something and locked myself out. Luckily an employee by the name of Larry Graham showed up not too soon after that, and not only got me into my unit but helped me load all my boxes into my car, AND put everything back into my unit when he was done. It's safe to say I've never received such incredible customer service. He was so nice and profession as well, and had me laughing soon after I was nearly in tears thinking that I would have to leave all my stuff in the hallway of the facility until the next day. Thank you Larry, such a great example of above and beyond customer service!!
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November 2022 by Silvia Ahmeti
Larry graham showed me excellent service! Answered all of my questions and was very patient with me. Made moving a breeze ! Highly recommend this location larry was extremely helpful and respectful! Thank you so much for your help !!
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October 2022 by Luis J Rodriguez
Reserved a truck, gave me a different than my contract stated. The truck received had less than a quarter or tank of gas and dirty on the back. Returned the truck and explained the attendant the mismatch on truck and contract and he said don’t worry you won’t have a problem. End of day no email receipt or anything. Called today and a super rude person said “Well I wasn’t here yesterday so I don’t know what you are talking about” then she went on to say I’m about to check it in right now again without even asking my name. Worst uhaul place I ever been. As of right now, no final number on my receipt or charges on my card.
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October 2022 by Roger Harris
The best storage place on this side of Heaven they treat you like family I love this place I tell everyone about this storage facility and Truck Rental and if you can't get their truck I'll move your stuff in my box truck
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October 2022 by Martin Jefferies
Very kind and friendly staff also very knowledgeable and offered to help anyway possible I will keep coming back here over and over again
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September 2022 by Rodrigo Garay
Reserved a 26 ft truck. Came to pick it up and it had charcoal in the back and a broken piece of furniture. Then it turns out there is no key for it here. I am then denied the other 26 ft truck which was available. I could not take the truck because it was a one way truck. In other words I could not bring it back here. The reservation was not ready by any means and I am denied a replacement. There is a 50 dollar credit for the reserved truck not being ready at pickup, the website states this. And the woman is unaware and not compensating me.
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September 2022 by Evelyn Hernandez
I went on line and made a reservation for a unit. I called before I went over and the young lady Bree was so helpful on the the phone and very courteous. When I got over to the place she was so pleasant. The young man Terrance was helpful and nice he put my purchase in my car for me. It was a pleasure working with them both.
