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9:30AM - 4PM
9460 Irving Park Rd, Schiller Park
Post Offices
“The lady at the front desk is really nice and helpful she helped me and give me information I need and she is making sure that I understand everything and she even making sure I put my receipt in the safe place and take a picture of my receipt with phone in case I lost it love her service thank u .By the way I don’t post reviews Except if I get treated really good.”
3:30 - 5PM 10AM - 2:30PM
226 Yorktown Shopping Center, Lombard
Post Offices
“Chris and the young man that works on Saturdays are the BEST! Both are very friendly and knowledgeable. Even if our when there's a line that get me in and out! Perfect location as well. They deserve 5 stars, but I gave 4 because we all need improvement. No one is perfect. They are THE BEST ON DECK!”
“Again, professional clerks,I must to drive from post office on Ashland/Milwaukee to send parcel to my Family,I was kick in my....by clerk today,two hours agow.Thank you,Fiver Grove!”
“I didn’t know they stopped processing passport applications after 3:30pm. I arrived at 3:58pm and was told they stopped already. I stayed calm and asked politely if it was still possible to process my application anyways after explaining how dire my situation was and the young woman decided to process my application because she was still at her desk (a little sassy but, I was late after all)She then explained in detail how the process works and told me exactly how I’d receive all my documents in a professional and helpful manner. She was happy to repeat any part I didn’t understand as the process is quite odd as you send over your original birth certificate along with a check and leave with nothing after doing so which is a little unnerving.Alas, this all occurred on 9/27/23. It is now 10/30/23 and I just received my passport! (I paid extra to expedite my application)Thank you to that young woman for putting in the extra effort for me. It was seriously appreciated.”
“A huge Thank you to Amber for helping us with our passports at our appointment today. She was quick and efficient handling our paperwork and taking our photos. Beyond all that, she was more than eager to help another family with theirs even though they did not have an appointment.
Thank you Amber you are awesome!!!”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
1 - 4:30PM 8:30AM - 12PM
2131 S 17th Ave, Broadview
Post Offices
“I love going to this post office. It's very convenient to my home and the man that is usually there when I go is very friendly, helpful and appears to enjoy his job. He always suggest ways to ship for less and always has a smile on his face. I asked about holiday stamps and he went out of his way to find some for me. Overall, a very pleasant experience every time I go to drop a package or letter to be mailed.”
“By far the best post office I've been to, staff is always in a great mood, very welcoming and trying hard to get everyone in and out as fast as they can. They have all made my experiences great for months now!”
“Shoutout to Danielle at the Lyons, IL Post Office for going above and beyond! My package was lost in the mail for over a month and kept getting circulated through Chicago, Fox Valley, and Lyons post office. It's final destination was supposed to be Pennsylvania! I called the Lyons Post Office and Danielle was able to retrieve the package and identify that the scan bar/bar code must have had an error, as the address was correct on the label. She replaced the labelling and reshipped the package to me. Thank you for going the extra step to help a customer out!”
“This morning a nice lady opened the door for me when it was closed, and she stamped the envelope instead of asking me to come back after an hour. Thank you so much ?”
“This is truly the USPS I’ve ever been to. I had trouble getting my fingerprints but both ladies there had so much patience with me and really tried everything what they can do to help me out for literally an hour and a half. And I eventually was able to get record from FBI within the day, thanks to the two best employees in this location. I can’t say enough how thankful I am for their persistence and service-mindedness. Thank you so much again!! You guys are the best!!”
“They are professional and fast as well as carful with your information had to get an appointment to do my passport because the post office in my area does not have an agent to do for more than a month they called me to let me know that the appointment time I booked is in their agent lunch time, and they will be happy to serve after that so I don’t get there and wait as soon as she got back checked all information and made sure everything is correct on the application and got it done. Also thanks for the gentleman for welcoming my kid to the post office.”
8:30AM - 6:30PM
380 E St Charles Rd, Lombard
Post Offices
“I like this location because there is usually no lines and huge parking lot. Personal mail boxes are available. Handicap accessible from parking lot to the building.”
“I run a small business and run all of my shipping out of this Post Office. The staff is always available to help and having 24-hour access to an automated kiosk makes afterhours management a breeze”
9 AM - 6:30 PM
350099, 7300 W Fullerton Ave #350099, Elmwood Park
Post Offices
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“This is the best post office and I even drive out of my way a little bit just to come here. They're open JUST long enough after work hours (open until 6pm on weekdays!) so i can get my small etsy business orders out after my full time job. They always scan my packages without hesitation and with a smile, too! I'll never go to another post office again (and i've tried many over the years: Willow Springs, Bolingbrook, Westmont, Willowbrook, Oak Brook...) The workers are friendly, efficient, and never close a minute earlier than closing time. Thank you!”
“The Clerk there was very nice and efficient this was my first time walking inside. The gentleman that was in line before me seemingly had a lot of the same questions the clerk was patient at least I thought she was patient and very attentive to his questions . I just needed a stamped envelope nonetheless This location gets a five-star customer service rating .”
“I go on Saturday mornings when they are open for 2-3 hours instead of Lake Street.
There is never a line and things ship quickly
Lake Street is way worse. All the negative reviews are from serial complainers”
“I have to say every time Monique has been at the counter, service has been greater than I’ve experienced in the past. I was there again today and she deserves to be recognized. As a customer service leader for over 25 years, she is someone who has the qualities I would want on my team!”
“Went in today to apply for my daughter’s passport. Ms. Niecy was incredibly kind and patient and treated us with the utmost professionalism and respect. Thank you for such a pleasant experience Ms. Niecy!”
“I never been to this location. I was in the area and decided to stop in and send my package. Customer Service was nice. Clerks were very knowledgeable and professional with dealing with the ignorance of a rude customer. While waiting in line, I witnessed a customer be very rude to the clerk in which she didn’t raise her voice or stoop to the customer’s level. I’m very impressed on how the cashier handled the situation. There are some extremely obnoxious people in the world and love to come and ruin the happiness of others. Some people are angry without cause. I will definitely come back to this post office.”
“I scheduled an appointment for passport services - Haseena was wonderful! She was patient with processing my application, taking my photo and answering all of my questions. She (and Nicole!) even helped me resolve a mail issue I hadn’t addressed for quite a while (which was completely my own fault). Such a pleasant experience!”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“I went 5/7 to do the paperwork to get my son his passport. Michael was there to help. I noticed that he was like that with everyone that came in which was a great thing to see as not all USPS workers are nice( I have experience first hand the unwelcome feeling) .Thank you Michael for being kind!”
“Loading was ok but waisted my timeBecause Loading was bit confused with paper they should have better guidelines!Gave me a small paper like store receipt“ I ask for BOL they said I don’t that is all I give”Than I call broker and gave me number for BOL I need to have than they said go on out gate they will give you that than I got it with no problem!MailLoads are a bit weird!”
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“I have bern living in Bellwood for 20years. I feel that the regular postal employees do an excellent job. They are friendly and know the neighborhood customers by face. Yes, there have been an occasional mishaps, but we are all human. I appreciate the job they do.”