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“Debbie was amazing she helped this autistic person with ease of understanding. She had a sample of the clearance mattress that ended up buying the following morning to try out. This was the best experience I've had during my hunt for a new mattress.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Spent a few hours in the store and Andrea did a fantastic 5 star job getting me exactly what I needed. I very much appreciated her unique insight, and straightforward attitude by not trying to upsell and nickel and dime me like everywhere else. I ended up leaving with a Tempurpedic that I'm very confident is going to serve me well.”
“I recently (last two days) purchased a mattress at this store. As another reviewer noted. Max Sandberg was great to work with. He was very knowledgeable, answered all questions and was patient. There was no hard sell, just professionalism. Ramon and his partner, who delivered and set up the new mattress, moved the old one to another room and disposed of another mattress and box spring were careful and thorough. I think they completed all of it in about 15 minutes.I can recommend Mattress Firm wholeheartedly, from the product to the sales personnel and the installers.”
“Gary was very informative and friendly! Buying a mattress can be very overwhelming and intimidating and he made the process of browsing very easy! Overall had a great experience at this location, thanks to Gary!”
“If you are looking at buying your mattress from an online retailer, STOP! Head to Mattress Overstock first.My wife and I were looking at a Leesa mattress online during their President's Day sale and wanted to try it out in person. We went to Mattress Overstock and had the great fortune of working with Rick Kopsky. Not only was he able to explain the differences between the variety of mattresses they had on the storeroom floor, but gave us numerous examples of how mattress A worked for previous clients in comparison to mattress B, and what you could expect given your sleeping preferences. Most importantly, he was able to beat the online retailer's price by $200! They truly seem passionate about helping their customers, and the next time I look at buying a mattress I'm going straight to Mattress Overstock.”
“I received the most amazing service from Ashley. She was beyond helpful, knowledgeable and very attentive. She went above and beyond and exceeded our expectations. Thank you so much, Ashley!”
“We worked with a wonderful sales associate, Lauren. She was very friendly, knowledgeable and patient. We chose the PressureSmart™ 2.0 Plush Pillow Top 13.75" Mattress with free adjustable base. So far, the mattress is a wonderful choice for us as side sleepers. The only negative we see so far (it's only been two nights) is that it seems to be higher in the middle and we roll towards the edges, but hopefully, that will subside as the mattress settles in. Additionally, we've always used a box spring along with our mattress, so using the adjustable base instead allows the bed to sit lower a few inches, so that is taking some time to get used to. Again, it's only been two days so I will update later. I must mention the delivery team headed by Fernando is another reason for the five stars! He was absolutely wonderful, kind, knowledgeable and followed through on all removal and set up as directed. We feel we can trust Mattress Firm and will continue to recommend them.”
“Went in looking to buy a twin sized mattress and i didn’t want to wait for delivery. They had a great sale price and mattresses in stock. Richard was super helpful and provided great customer service.”
“Jim helped us buy our Purple Mattress today. We came in knowing what we wanted, both because we already have one Purple and because of some prior research. Jim made some other suggestions based on new available options and didn't try to push the most expensive one. He was also able to get us the Purple foundation and headboard, despite that not being a typical offering of the store. This is our second purchase from this location and we've been happy both times. Also, parent pro-tip: Our 3 year old was able to burn some energy running through the maze of mattresses.”
“Shauntell was amazing!!!! She was so patient with me, she listened to my needs and helped me with my purchase of a mattress and adjustable base. I will definitely be using her for my next purchase.”
“I walked in wanting one bed and ended up purchasing two! Ridge was such an incredible help to me. He showed me a few mattresses to choose from that fit my budget and even mentioned a special they were running which I had not been aware of, so I bought them BOTH! He was extremely professional and very brand knowledgeable.”
“Life saver! I needed a mattress ASAP for my new apartment, and Bill got me a great mattress at the right price at the right time. Thank you so much Bill, you're a lifesaver.”
“Found a listing on Facebook for their furniture store. Was a tad concerned buying without seeing it first. BUT, everything was exactly as described. Delivered the following day. Everything was in it's original box. Fair price. Nice people.”
“Outstanding service. Caleb took his time helping me pick out the perfect mattress. He was knowledgeable about the products and made this a pleasant experience. I would highly recommend shopping here.”
“Very kind respectful professional sweet saleswoman helpful and gave me the information I needed to asuré me that I was satisfied with my bed she was motivated as if the bed was for her and wanted to make sure I was 1000% sure I was satisfied thank you mattress firm for hiring a very professional sales woman”
“Overall a great experience. I was assisted by Judy. She was very friendly and informed. She was also incredibly efficient and had me in and out with my purchase in a timely manner.”
10AM - 6PM
6353 W Fullerton Ave, Chicago
Mattress Stores
“I have received top notch service by the customer service representative that I have done business with today. The representative was very knowledgeable when it came to the types, brands, and sizes of the mattresses, as well as explaining the sales prices, discounts, payment options, delivery set-ups, and ordering & cancellation policies. I am even thinking about purchasing another mattress or an entire bed in the future. It was such a great experience!”
“Very good experience. Manager Sam was knowledgeable and answered all our questions. Didn't try to upsell at all which I appreciated. Assistant Blake also very nice when we came back to make the order. Would definitely buy from here again. Thanks!”
“Steve was GREAT! He did not pressure me to make a purchase. He provided me with choices and kept the conversation real! I would definitely purchase from this location again! Thank you Steve!”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“We got a great deal. Brian at the Oak Brook store is fantastic. A truly great person. He's friendly, personable and honest, say less. Go see him, you won't be disappointed.”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Al's expertise helped me realize my dream home. After searching through many manufacturer catalogs with Al, I am so pleased with all the furnishings I purchased through Al-Mart Furniture for my bedroom, living room and mulitpurpose family room. Pricing for all items was the best of all stores and online shopping I did. They delivered and set up all pieces which was a great help to me. I highly recommend you visit their store.”
11AM - 6PM
7415 S Cass Ave, Darien
Mattress Stores
“Ángela was an AMAZING snakes person !!She was knowledgeable, friendly, efficient and a super cool person.Love our new dryer and she was a great sales lady and showed me thee merits of the insurance policy!SOLD!!Also got a gorgeous new ottaman!!Thanks , Angela!!”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“I called requesting a delivery date before I could even get to town to pick the bed out and Anthony made it happen! Now the bed will be delivered hours after lease is signed. Many thanks”
“Working with Joseph was a very positive experience. We had a particular mattress in mind and were able to set up an appointment to see his inventory. His pricing on this top of the line mattress, was significantly less than retail. He held the mattress for us, until we were ready to have it delivered shortly after. He was very responsive and efficient in communicating with us. Highly recommend!”
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“Kind worker. Fast service. They even helped us secure a mattress that we purchased to our vehicle. The reason I don't give it a higher rating is the product was not very good, and they were not accurate in their advertisement.”