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March 2024 by Mary Cait Kamaso
Michael Mabry is extremely thorough, helpful and professional. He walked me through all the work I needed done and explained it very well so I could understand and is genuinely a nice guy! We will be working with him for many years to come.
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February 2024 by Nesha Vickers
Michael of M.A.S.S. Heating & Air is very professional, organized and thorough. Worth every dime spent! I highly recommend this organization for your H-Vac needs and more!
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February 2024 by Peter Filip
Excellent service, flexible and Mr. Mabry a very knowledgeable and pleasant gentleman . Thank you.
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February 2024 by Carla mckinney
He is a scammer. He rigged my system to break down and when he came back out he blamed it on how well he cleaned my system. I will never call him again or recommend him to anyone.
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January 2024 by Adam Prest
Michael is a pro’s pro and I can’t recommend him enough. He’s knowledgeable, a strong communicator, and overall just a really good guy. I found Michael by happenstance (via Google) when I needed an after hours service call for furnace issues we were having on a very cold evening. He arrived promptly, diagnosed the issue quickly, and provided me with a detailed explanation as to next steps to get everything running properly. I’m excited to have finally found a “go-to” person and company for our HVAC needs and will be enrolling in MASS Hearing & Air’s routine HVAC service program to keep our system running properly.
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November 2023 by Bruce Kessler
Courteous and knowledgeable
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August 2023 by Patrick Veach
I am absolutely delighted to write this five-star review for the exceptional HVAC service technician who recently visited our home. From start to finish, the entire experience was nothing short of outstanding.From the moment he arrived, it was evident that the technician was not only highly skilled but also incredibly courteous and professional. His knowledge and expertise were truly impressive. He quickly diagnosed the issue, explained the problem to me in a way that was easy to understand, and outlined the repair options available. Throughout the process, he patiently answered all of my questions, putting my mind at ease.Once he began the repairs, it was evident that he was meticulous in his work. He handled each component of the system with care and precision, ensuring that everything was functioning optimally before he left. It was clear that he took great pride in his work and was committed to providing the highest level of service.Not only did he resolve the initial problem with my HVAC system, but he also provided some valuable tips on how to maintain it properly to prevent future issues. His advice was practical and easy to follow, which I found extremely helpful.Overall, my experience with M.A.S.S. Heating & Air's service technician was fantastic. He exceeded all my expectations, and I wouldn't hesitate to recommend him to anyone in need of HVAC services. His dedication to quality, exceptional customer service, and deep knowledge of his craft make him a true asset to the HVAC industry.Thank you Michael, for a job well done! I will certainly be calling on this technician and the company again in the future.
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July 2023 by micaela Johnson
Micheal was very informative and knowledgeable.
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July 2023 by Debora Perry
Excellent advice and Quality Service!!
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June 2023 by Dubb Life
He was the only one that showed up on time. Thanks bro you did a amazing job
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May 2023 by Thomas Hudson
I went through four Hvac companies including Tiger plumbing. Mike from Mass heating and air was the first person to diagnose the problem, and present a solution. I’ve used him for my personal property and investment properties. He’s is a good guy with morale and integrity, shoots straight and knows his stuff. Wonderful person to do business with that I TRUST.Services: A/C system maintenance
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March 2023 by Will Niermann
Our A/C went out on a 100 degree day. After a google search, I called Mike and he was at the front door within 1.5 hours. He quickly identified the problem and resolved it, getting our unit working efficiently again. Very responsive and professional. Will utilize again for our future HVAC needs.Service: A/C system maintenance
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March 2023 by Nicholas Warden
Great service!!! Very thorough… Mike came out to my house 12:00 pm didn’t leave till 11:00 pm on a Sunday.. definitely would recommend to everyone! Thank you mike ! I appreciate you keep up the amazing work ! #best in the trade 110%Services: A/C system maintenance
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March 2023 by Donald Kelly
Awesome experience Mr Mabry is efficient.. Mr Mabry is such a personable person and very knowledgeable about any HVAC issue. Thanks for your help.Service: Heating system repair
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March 2023 by Greg Wallace
What impressed me the most about MASS was the customer service.! I honestly can't say enough about the professional knowledgeable manner that Michael exhibited. When we contacted MASS and explained our furnace wasn't working he made a point of showing up that same afternoon (Friday!) and he stayed until he fixed the problem. It wasn't an easy problem to diagnose either. The AC kept coming on when the system wanted heat! Michael was able to determine it was the thermostat and he had the part with him to replace it. It was a really positive experience and we will definitely use MASS Heating and Air for all our HVAC needs. Thank you Michael.Service: Heating system repair
