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March 2025 by Susan
I had my things in storage for two months . When I removed them yesterday I found so much covered in mouse droppings and urine stains on a couple of my canvas pictures. Now it’s going to be a lot of work and cost to get everything cleaned. Really need to do something about this. Highly disappointed and as a disabled senior not looking forward to to having to clean everything when it went in clean.
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January 2025 by Monica Leader
The manager, Scott, took care of my account very promptly. I would recommend, the facility has a gate and has cameras all over. Thanks again Scott!
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September 2024 by Douglas McNabb
The new owners have really cleaned the place up. They installed a new Gate where I have my own gate code to get in and out they put in new cameras. I know my items are secure now. I really recommend them.
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August 2024 by Nathan Hall
New owners are great. Brand new gate, security cameras and lighting!
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July 2024 by Tracey S
New Ownership! New Management! Great place to store your things!
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July 2023 by Carrie Abernathy
We have been storing items here off and on for 10 years. The owners are great, the price is fair and I've been coming here long enough to know the rules. It's disgusting to read the negative comments. It's not hard; pay your bill each month, and you won't be locked out of your unit. Also, this place isn't for your trash. Negative experiences are a direct result of the customers' behaviors. Do good. Do right. Stop blaming others for your own actions.
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May 2021 by Jennifer Hollowell
I personally know..well I knew the owners. YES they go thru units.. take whatever they want...the cameras only work when they want them to.. They haven't updated anything..EVER and treat customers horribly. Avoid!
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November 2019 by Jason Easter
This place is absolutely shady and I'm only posting to warn others. We got a call "3 weeks after our lock was missing," only to be told by the manager/owner that "nothing was missing." First, how would you know? Second, we lost family heirlooms, tools, winter clothes, jewelry, basically anything that could be pawned. We were told repeatedly that they were installing a CCTV security camera system and it never happened. Manager even tried to talk us out of buying a new lock at a store to buy one from them that they still had a key to. Do NOT store anything of value here. Our unit was meticulously picked through for everything that had value or could be pawned. They had full access and absolutely took advantage of the lack of security and/or ANY type of protection. I have personally witnessed the "manager" going through units and pulling certain, valuable things out of multiple units. Case pending with the St. Clair Co. Sheriff's Office. Felony theft and fraud. Please do not use this facility.
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November 2019 by Ron Fritsch
Rather not.
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September 2019 by God1st Others2nd Me last
This place is horrible. I used them for 6 months out of pure convenience and will regret it for the rest of my life. Not only do they NOT offer insurance but they are over priced, they have a rodent infestation AND they steal from the units. Horrible business and owners are liars. I reported them to the BBB. Please people don't use their services or you will also regret it. Wish I could give them no stars at all.
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August 2019 by Don “Fishhead” Richardson
A great bargain if you need basic self storage facility.
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July 2019 by Don Richardson
A great bargain if you need basic self storage facility.
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January 2017 by Maria Neumeyer
Great doing business with them.
