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June 2024 by Victoria Martin
Always the most helpful, knowledgeable hardware associates, no matter what the issue is!
And their feline associate is always friendly, even when just barely walking in the door for his shift, greeting everyone with cheerful meows!
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May 2024 by Carol Poos
Great help and service.
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April 2024 by Phillip Biggerstaff
I went into the store after making my selections from the live plant corral to pay for my plants. Upon entering the store, there were a few customers waiting to checkout, and one was having a problem with his coupon, so the large gentleman at the register asked a young lady to check out my order. I approached her register and stated that I had 5 four packs of vegetable seedlings @ $1.79 each. She replied that I would need to bring them into the store to checkout. I replied that it was a long walk back and forth, couldn't I just pay and move on. The young lady replied that she couldn't take my word for how many items I had, and I may have more! Here I am, the honest customer who has come to pay for selections that were already in my vehicle, items that I could have driven away without paying for as there was no one watching the plant area. This plant corral was about 200 feet from the store, and no one in the store could see it because the registers and the employees all face inward, away from the plants. As I was stating to her that I couldn't believe she was accusing me of deception, the larger gentleman finished with his customer and walked over to see why I was upset. I explained the situation, and he just shrugged his shoulders as if to say he thought I was wrong. I then said, "I guess you would rather me not purchase the items than to take my word, so I will remove them from my car, and there will be no sale." I left the store, removed the items, and left, I will not return to this store. Very bad customer service.
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March 2024 by Steven Blankenship
The only chain hardware store that you can readily get human assistance.
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March 2024 by Nicolas Page
Great staff and service. Overpriced, but convenient.
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March 2024 by Ivan Clark
I love this story. The workers are very helpful and friendly when you walk into the store. The store is clean.
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March 2024 by Steven Dick
I feel like I was cheating on my hometown Ace, but I needed to kill twenty minutes and needed a thing, so stopped in.
Possibly the nicest looking hardware store, lots of great displays, so many choices, and best of all, every employee was super friendly and asked if I had found what I needed.
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March 2024 by Nick Behnken
Super helpful. Great staff
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February 2024 by Linda Dowdy
EXSPENSIVE BUT I LIKE OUR HOMETOWN ACE
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January 2024 by Raushel Bryan
Very friendly and I found what I needed
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January 2024 by Ken Palausky
Nice helpful people but always one person who ruins it. Cashier, female, chubby. Didn't get her name.
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January 2024 by William Shirley (Bill)
Because it's close to home, it's usually my first stop when I need hardware or maintenance supplies. A wide assortment of drill bits, screw drivers, wall anchors, gardening tools, Craftsman, Dewalt, toilet repair stuff, batteries, etc. Be sure to get on the frequent buyers list for coupons and rewards.
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January 2024 by Bruce Micheaux
It was good and fast
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December 2023 by Ke-Bow Gregory
In and out.. grab my small house supplies here..
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December 2023 by Roger T
Very helpful staff. They always have what I need.