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August 2023 by Rolando P.
I bought a vertical blind set. Unfortunately, they dont cut blinds if you bought sets here.
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June 2023 by Emanuel G.
They made me wait 30 minutes to get plywood cut, theres atleast 5 employees by the check out in lumber stuck handling 1 customer at a time i don't understand how it take 5 employees to stare at 1 employee & customers conversation
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April 2023 by John Wagner
Was not thrilled with product
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March 2023 by Kay V.
I needed to buy more tile for my bathroom (to match what I bought 4-5 years ago at Home Depot), but it was discontinued. I talked to Ed Hester, Design Consultant at Home Depot on Elston Avenue in Chicago, IL on March 16, 2023, and he called Daltile in Elk Grove, Illinois. (I had given him the tile manufacturer as well as the SKU number). As Ed patiently tracked it down online, he simultaneously talked to an associate at Daltile. And he found my discontinued tile!! I ordered it today and will pick it up on Monday. Kudos to Ed Hester, Home Depot employee extraordinaire!!
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February 2023 by Anthony Williams
Happy I was able to rent the tool I needed
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March 2022 by Jon D.
The receiving guy at this Home Depot is an absolute idiot. As a truck driver it drives me crazy that these people have NO RESPECT for someone else's time.
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October 2021 by jimmy rivera
Great service. Good vibes.
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April 2021 by Daniel A.
I've been coming to this Home Depot every week or so and I always come out with what I'm looking for. The staff at customer service are friendly and helpful when it comes to orders placed online. I've often received confirmations for pick up before the pick up date. The paint department is always helpful and they have a new guy there that's patient and willing to help. As always if your polite to people you will receive the same treatment. Treat others how you want to be treated.
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August 2020 by Clark Z.
I went to buy a Samsung range with WiFi connectivity and Guadeloupe DeLuna talked me into a GE. She really sold me on that range! Guadeloupe is a true saleswoman. Let me tell you, that's no small feat, as I hate GE appliances. I've been happy with my purchase. In fact, I love it so much, that I'm reluctant to use it. I want to keep it in pristine condition. ;-)
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June 2020 by Emmanuel S.
Placed an order online at around 11:30 am. Got my confirmation about an hour later that my order was ready for pick up.i didn't bother heading in right away. I picked up the order(what they apparently did have in stock).i decided to take a look for the item that got canceled. Sure enough.i saw the tool I needed (a $150 tool) I grabbed the ladder they had to get hard to reach items.i took it to the front and showed the cashier that told me they were out of stock, that I found it.i explained the nuisance of how laziness and lack of effort makes people upset.they're careless. I'm sure individual workers are ok people but as obvious workers they take zero pride in their job. Don't bother doing anything on line. Just go in yourself .
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March 2020 by Jocelyn V.
Really disappointed with the paint department service. When ever I go purchase paint either a young boy or older women is there. The times I've gone an African lady is there , she's always has an attitude towards client. Her customer service is not the nicest. Does not explain things or ifYou ask her a question she responds very negative towards clients, I witnessed it with the times I've gone and how she's spoken to other clients , after today my mother and I refused to go back we felt extremely uncomfortable towards our customer service, I really hope home depot can find someone friendly and HELPFUL in their paint area because the lady there definitely seems like she does not like her job. Not meant to be beat a customer service position
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March 2020 by Angelica O.
If I could give this location a 0 I would. The key lady was super rude and disrespectful. I kept my cool because she was an older lady and didn't want to disrespect her but she was the rudest person ever and was 0 help. Had to leave and go else where because she didn't want to do her job
