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January 2024 by James Yturralde
Super fast and complete service! Just bought a new car and Pep Boys put my mind at ease with a simple visual inspection while changing the oil.
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January 2024 by Alexis F.
The reason for my 2 stars was because I came in for a synthetic oil change and a tire rotation. I had already figured that they may or may not be doing the tire rotation because they never asked for the wheel lock. But as I'm checking out I asked him if they did do a tire rotation (maybe they have a wheel lock key) and he told me yes. Even says they did a tire rotation on the paperwork. I go outside to my car and sure enough they did not do the rotation. I go inside and tell him that the treads on the back tires were more than the front so I know those tires weren't rotated. He says "o you wanted them rotated? If you wait we can do it" super frustrated that it was them trying to get away with doing some thing simple that I asked for. Also was told my battery was low and was tried to get to buy a new battery.. I have a battery charger and when I tested it. It came back full and absolutely no need for a new one. Unreal the things you are told to try to buy more. Will not be returning
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December 2023 by Bryant Mullis
The team was very helpful and honest. I will be back.
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December 2023 by William Becker
Took a bit longer than I thought it would. But they gave me a lot of information that would help make my car safer and last longer.
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November 2023 by Tom Wresinski
Tony gives excellent feedback throughout the service experience on status updates. The shop techs are eager to assist with questions re: repairs, and experienced in chassis maintenance and repairs which I have entrusted them to complete on my vehicles..
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October 2023 by Rob Wilschek
Great experience as usual. I’m a loyal customer and I am glad that I am.Tony, the manager, is always helpful and the technicians are great. Today they took care of a warranty issue with no hassles!
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October 2023 by Laura Trendell
I don’t typically post reviews but I’ve never had a bad experience at this particular PB. Just replaced a tire after being told by another company that there was no nail even though I knew there was. PB confirmed and replaced all within an hour. Amazing service, would recommend.
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September 2023 by J E
Not one to usually post negative reviews, but I had 2 dealings, both negative - one being that they are not on top of their stock. Ordered a set of 4 tires and they had me drive 30 minutes to another location for them as they were unable to ship them to their store at the time. This time came to pick up a tire at 510 PM on a Monday (I'm able to mount tires myself) and the doors were locked and doors were closed. Needed this tire urgently as I need my car for work tomorrow. Online it's posted that they close at 6 at the time of this post
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August 2023 by Nick Krywaruczenko
I appreciate their honesty and allowing me to walk under the car while they visually point out some of their concerns.
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July 2023 by Stephan Hecht
Tony and his crew did a fantastic job getting new tires on my Jeep. They helped me save money on locating some rare close out tires and did a great job installing them. Very happy!
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July 2023 by Heidi Jugenitz
Was able to get in same day for an oil change, tire rotation, and inspection before a road trip. Nice waiting area, friendly service, and good value (~$75 with 25% off coupon).
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July 2023 by Ron D
For this particular service I have to rate it as 3 stars. I brought my cars here multiple times for an oil change with no issues. This time after my oil change was complete my Oil Light came on and I kinda jumped the gun here but instead of bringing it back to Pep Boys I brought it to the dealership. They found nothing wrong and topped the oil off and it has been fine since. So although I didn't give Pep Boy's a chance to rectify the issue I would think they would have put enough oil during a routine oil change.
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May 2023 by Aaron Claessens
Great team, easy to work with and good pricing
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April 2023 by William Abdo
They were fast, and very professional. they took me as a walk in and treated me like I had an appointment. got my tires in a little over 2 hours and I was on my way.
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January 2023 by Dennis Kintop
I messed up and had the wrong tires delivered and they did get the correct ones and had my tires the next day!
