Kohl's at Batavia is a well-organized store known for its friendly and helpful staff. Customers appreciate the clean and tidy environment, although some find the clearance racks crowded and less organized at times. The store offers a wide selection of products, including fashion, footwear, beauty items from Sephora, and home decor, all at good prices. The Sephora section is highly praised for its helpful staff, with employees quick to assist in finding the right products. General managers are noted for their attentive service, ensuring customers are well taken care of. Customers also value Kohl's commitment to community through its Kohl's Cares program, which supports local initiatives. Shopping can be convenient with options for in-store, online, and mobile app purchases, along with sales, Kohl's Cash, free store pickup, and hassle-free returns. While some have experienced minor issues like labeling errors or store messiness, overall, the store provides a pleasant shopping experience with friendly staff and good deals. Employees like Cathy are especially appreciated for their helpfulness and kindness.
Store manager Melissa K. And cashier Stacy were outstanding! Get prices and selections!
July 2024
Wonderful shop. Friendly and knowledgeable owner is great help and shares her expertise.
July 2024
THE SEPHORA AT BATAVIA IS FABULOUS. REANNA, BLANCA AND SARAH ALWAYS R QUICK TO HELP ME FIND THE RIGHT PRODUCT. I WOULD NEVER GO TO ANY OTHER KOHLS OR SEPHORA. RICK AND JOHN, THE GENERAL MANAGERS ALWAYS MAKE SURE I'M TAKEN CARE OF. A++CAREN