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“Absolutely delighted with my visit to Menards. The store is well-organized, making it easy to find exactly what I needed. The staff was incredibly knowledgeable and went out of their way to help me with my project. The range of products is impressive, and the quality is top-notch. Prices are competitive, and I even found a few great deals. I'll definitely be returning for all my future hardware needs. Highly recommend!”
“Love this place.The perfect place to find that something that you knew you'd only find here.You'll know it the minute you find it.You'll say," That is it"....and it is it.”
“Ziegler's is a gem of a hardware store hidden in the center of Bartlett. The staff is so helpful, and I prefer going there over going to a big box store and wandering around trying to find what I need on my own.”
“Great selection, easy to get what I need and get on my way. Anytime I asked questions, they were very helpful. I’m a handyman, so I go all over. Much better service than what I find at the big box stores.”
“I had a great experience here. I was looking to buy a grill for my father for his birthday and the staff was very helpful with the process of buying it and having it delivered. They were even able to deliver it the same day. Very satisfied customer.”
“Did a fantastic job tuning up and repairing my mower and chainsaw, very competitive pricing. I also bought a Stihl leaf blower I’m very happy with. Scott is a very nice and knowledgeable man.”
“Bill and his team are a complete kitchen and master bath re-modeler. He and Jake were experts, professional, and great to work with. Bill was patient and helpful from design, choosing materials, modifications and work order changes right up to the final adjustments. The results are amazing and we love the layout of the bathroom tile, cabinet, and a shower in place of a platform tub. The quality and workmanship are excellent. Bill and his team come highly recommended.It wasn’t only the design that went far beyond – the quality of the work done was impeccable. The job site was always clean, the crew was professional. They paid attention to the details and ensured that all work was completed to the highest standard. There is no such thing as “good enough” with them. As a result, we now have a master bathroom that is even better than we ever imagined they could be.Services: Tile work installation”
“Did not carry Alumi-wax. Google search said it did. Ace Manager was very helpful checking on availability but was not able to provide this highly recommended product. Guess I will have to go to Walmart.”
7:30AM - 5PM
480 Industrial Dr Ste 116, Naperville
Hardware Stores
“It’s a business that treats me well, I get here help with reliable parts and professional advice. Sometimes they send me to their competitors if parts are available faster.”
“Cashier Michael is just trying to do his job. There is no reason for rude customers (Iike I experienced ahead of me). Be kind people. I hope he had a better day.”
“I had a 35 year old garden tractor that needed a drive wheel replacement and other adjustments to make it useable for snow removal in the winter and lawn maintenance the summer. After only one week of repair and adjustments the tractor was brought back to life to make it useable to perform the above tasks. Very satisfied.”
“I called the store to learn about a snow blower. Fran helped me, she may be the manager or assistant manager or just a fabulous associate, but regardless, she had the snow blower waiting for me and she answered all of my questions. I was out of there quickly and happily.”
“I don't know how this happened but I went in to buy four screws and four washers. Somehow I ended up paying seven dollars for them. I was still in the parking lot and figured this is not right. I go back in and they saw I had been overcharged and it only cost about two dollars. Strange to be so far off. But they fixed it with no problems”
“I love the fact that all staff make you feel welcome, especially the receptionist, good people good humor make me feel good friendly I’ve been with you guys for a week, and so far everybody’s been awesome. Very respectful specially.the whole department weather is a machine operator, the receptionist secretaries human resource. I feel good and I feel comfortable. Thank you for the opportunity. Sincerely, Alex.”
“What's not to love when the conversation deals with inexpensive tools, gadgets and the like. It's possible many of their goods are produced overseas and if that's a bother, seek out online whiteboards that discuss all the American made items. Stopped in randomly to look around. Found a handy tool to clear a clogged sink(in seconds), a ridiculous amount of rubber bands and a set of tool box accessories, all of which were on sale. There is always some sort of price reductions on useful items you may not (necessarily) need but could have use for one day. With that said, also got some solar pathway pucks for the yard. As seen on TV quality. If you have one of these local to you, it's worth joining their loyalty perks program so you stay up-to-date on price breaks. If you're in the services/ trades, they have many of your needs and offer used equipment for sale.”
“Great Home Depot, and it's stocked well. Employees are nice and the store is clean. Who doesn't love DIY projects, and Home Depot has great service in the store, online, and by phone. It's my all-time favorite place to shop.”
“The man in the store is very helpful every time I go there.This was an old review. Now all bew employees the way it looks, they were toying to help but not knowledgeable. ( wheres the employees fro. A year or so ago)”
“Greg the store manager was extremely kind and helpful. He went out of his way near closing time to assist us. We had two other associates assist us first. They were working in the houshold cleaning products aisle who were wonderful as well.”
7:30AM - 7PM
2650 E Main St, St. Charles
Hardware Stores
“We were 25 miles from our shop and needed some cut off wheels to finish our project. Went on Google to find the Ace hardware store was less than 3 miles away. As soon as I walked in the door I was greeted with good morning and what could we help you find. Thanks to the staff I was in and out in minutes with my cut off wheels and a delicious bag of fresh popcorn. Thank you”
“Excellent product with good quality and good prices and employees very helpful 10/10! The only bad thing is the rebait that you have to mail the receipts and I would like it if it were to be like Walgreens app, everyone having their account and their saving rewards in the app and could use them anytime!”
7:30AM - 4:30PM
1100 Jericho Rd, Aurora
Hardware Stores
“Talked with Don at the Aurora/Montgomery store. Wow! What great customer service. He was really nice, we talked through prices and how the exchanges worked. He even went in the back to ensure the equipment was available for today. As I come by more people who lack customer service, this becomes more important to me as a core business value. Thanks Don!”
“The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!”
“Arlene is the most efficient and helpful salesperson. I've worked with her for years and I refuse to work with anyone else! She always treats my clients the way I would, which is what I look for in a partner. Sue truly is the best!!!!!”
“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”
“Shout out to Steve at the Pro desk for taking such a dedicated commitment to real customer service to help resolve a H. D. corporate level situation.
From now on, I will only go to Steve for all my future business purchases.”
“Great store, staff is outstanding especially the folks who take online orders for delivery. It would be great if you simplified the voice mail greeting for the store, its obnoxious to wait through such a long greeting, every time I call the store it's a process. Again, the store is great!”
“Wow! This Ace is the place! Keith, Dennis and Gail did an amazing job helping me. Attentive and knowledgeable, I have no trouble spending my money here. They couldn't have been more courteous and accommodating. I wish I had more time and money to spend there, but I will definitely be back soon. Thank you very much for such a great experience!”
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“Great "small town" hardware store. Never understaffed. You can always find someone to help you. Very nice selection and competitive prices. You can shop online and pickup in store, or go in and talk to someone if you're not sure what you need. Services like screen repair and key duplicating are offered. Plus, you can get in and out in five minutes, and you don't have to walk a mile wandering down endless aisles filled with everything except what you need. The best attribute, though, is the people. Helpful, friendly, and a pleasure to do business with.”