8AM - 5:30PM
1979 Wiesbrook Dr Suite B, Oswego“Had a lovely experience with customer support with Tech Trade Partners. I ordered a desktop online and when it arrived the packaging had degraded and called support to see if they could send me a replacement. Tom was super courteous and said he would look into replacing the part/ making it right and would call me back. Within an hour someone called me back and I have a replacement on the way with a return label for the current piece and we even discussed if this computer was suitable strength for my needs, which was reassuring.”
10AM - 9PM
4400 E New York St, Aurora“Great store, excellent staff. I needed an inverter, and had to exchange the one I purchased in error, everyone I talked to was pleasant and ready to help.
Lino was very considerate and helpful to retrieve the product I needed from stock after we could not find it on the floor. He took care of the exchange himself, which I appreciated.”
10AM - 9PM
424 Randall Rd, South Elgin“I bought a used car recently with an aftermarket stereo and I wanted to get the steering wheel controls working. Matt discovered it already had the module and just needed to have the software updated! He also discovered it didn’t have the correct installation kit(there wasn‘t one)! Matt also grounded the unit to reduce the background noise, along with fine tuning the system! Great service, friendly and extremely knowledgeable about car audio! I highly recommend Best Buy‘s Geek Squad for all your automotive stereo, remote starter needs!”
10AM - 9PM
1876 S Randall Rd, Geneva“This location actually has baby monitors in stock and a lot of Best Buy locations don't have them so you can't look at them in person before ordering. Also they have a selection of analog phones which not everyone keeps in stock either. There are just some things that are better if you can see them and touch and look at up close.”
“Farooq helped me today, he went above and beyond to help me out. The prices are low and the service is great I will be back and will be recommending my friends and family to him.”