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March 2024 by Blake Shingleton
Maybe I have bad timing, but every time I come in the racks are empty.
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January 2024 by Colin Seibert
Is anyone managing this location? Fresh pizza is always a dice roll on whether anything will be available. Running out of items and flavors on the fountain is pretty ridiculous for a new store. Ordered pizza and the dude in back who reeked of weed didn't have any clue about the order until I had him check the computer. 'Sorry, give me xx mins'. Poorly ran, needs someone who cares.
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December 2023 by Gs7 Rab
The old women in the mornings is awful. They definitely need customer service training or some kind of management there. She is heavy set with gray hair and black glasses. Avoid!!!
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December 2023 by Doug Zeitlin
Mmmmm Pizza. Even bad pizza is good. But to be clear this is actually good ;-
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December 2023 by LaVon Lenaway
I was SO excited to see a Casey’s was coming to Batavia and yet…I have visited three times and had problems upon every visit. 100% fail.1. The gas pumps were not taking any of my cards.2. I went to prepay and asked for $20 but they rang me up for $9.3. I ordered a pizza over the phone and arrived to nothing but a befuddled man behind the counter.I will not be returning to this particular Casey’s. I normally love Casey’s and I don’t like writing bad reviews but I really want to warn others of my experience so they don’t have to tangle with this mess either.
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October 2023 by Dennis Hood
Clean parking and fuel intake area, quick modern pumps with all grades of fuel and competitive prices. Well stocked convenience store with plenty of snacks and beverages.
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August 2023 by Kathy Richmond
The Woman working Sunday, Aug 20, should NOT be working with the public. I was unfortunate to interrupt her lunch and was treated most rudely. Trying politeness only made it worse. I was informed that my Credit Card was not accepted at the pump, I have never had it happen before which ticked her off more. Tried the card inside and she informed me my card had no funds.Went home called the Credit Card Company and was told I had a large balance available. Have a feeling she never ran the card. I will not go there again and am letting people know what happened..
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August 2023 by Ryan Strickland (TJ Steel)
Last straw w this place. I wanted to like it so bad! It's new, near my house, has decent snacks. But the pumps r literally hardly ever working or the pay at the pump option isn't working. A few weeks ago the pay at the pump option wasn't working so I went in to pay and I heard the attendant yelling at the customer, blaming them, saying it was their card. I spoke up and said it wasn't working for me either and the attendant shot me a dirty look and grumbled "i guess I have to make a call then!!!" As if it were our fault. Then today, I began pumping gas, asked my wife if she wanted anything inside and as I stepped in the gas station the worker screamed at me "sir!!!! You can't leave your pump unattended!!!!!" I tried telling her my wife was out there but she just kept screaming it over me. I'm done going here. I'll give my business to the Shell down the street.
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August 2023 by Javier Espino
Looks like I'm not the only one to have a bad experience (or 3) with the very rude and unprofessional cashier, Amanda.Not only is she less than friendly, she has now 3 times charged me the highest amount possible for a drink refill (XLarge 5.99) even though I've shown her the size of my cup and the prices that are posted on the machine itself. I've tried explaining to her and she immediately snaps at you with such a bad attitude. Not exactly what you want be dealing with to start your day.Wont be going back to this location anymore which is a shame because all other employees have been extremely nice, friendly and helpful.
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July 2023 by Octavia Underwood
I've received excellent service from this staff, from the cashiers to the kitchen staff. They've gone out of their way to remake a pizza for my friends mom when she was 30 min late, their kitchen manager said it was no problem and it made her day because she was in traffic but would have bought the pizza she waited on. A lot of places wouldn't go that extra mile, since then we always order and try their new menu items. My dad loves the donuts? I hope others give them another chance. Favorite Casey's around here.
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July 2023 by Michael B. Bertsche
A great Casey’s from my experience, went in for breakfast sandwiches and pizzas many times always taste fresh. Guy in the kitchen (I think his name was soloman) really nice and got the food out quick! recommend if you need a quick pit stop or snack!
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July 2023 by Charlie Hilbrant
I made the serious mistake of going out of my way to try this new location. I was about to ring up probably $20 worth of food items with cash, and put the change toward my gas tank, I pulled out a hundred to hand the cashier, Amanda who greeted me with a scowl on her face. Ideally I would have handed the hundred to her and walk out the door, but before I could tell her I wanted to put the change from my transaction toward gas, she barked at me that “there’s no way I can break that; it’s a Sunday morning!” Then as I left bc I now had no way to pay, she tells me “don’t come back then”. Don’t worry, Amanda, people are making that decision without you having to tell them.Spare yourself from being berated by a disgruntled gas station clerk and avoid this location altogether.
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July 2023 by Isaac Schaff
Wonderful new location!! Full service kitchen and good staff. It did reject my casey rewards account for some reason so didnt get my points!
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July 2023 by Samuel Collins
Don’t expect to get a breakfast sandwich at this place in the morning the kitchen guy just sits on his phone and doesn’t care went in there 4 times this week since I drive by every morning and nothing is ever made
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May 2023 by Jackie Battleson
this morning was my first time going to the new casey’s and the woman working was extremely rude and had a bad attitude. made me almost not want to go back ever. not a good look for batavia
