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“The customer service at this store is awesome. Employees very respectful and approachable about Any problems you have. Got service right away and they helped resolve the problem that I came in for.”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Internet Service Providers
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“Kevin helped me with an issue on my phone and then he helped me reduce my bill. I was able to save money by reducing my bill from $70 to $56. So thank you Kevin for saving me money.”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“Eric and John assisted us in getting an issue resolved. They also helped get my uncle on a plan that provided him basic services he used at a much better rate. They were very attentive to his needs and extremely helpful.”
“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“Want to give a HUGE shout-out to Patrick Cagle for the time he took to get my mother in law all set with a new phone & accessories & transfer her apps from the old phone to the new phone!! Even with a bunch of us waiting out in front of the location before 10 am he was so laid back & welcoming & didn't make us feel rushed!! I'm hoping he gets noticed for EXCELLENT customer service since it's HARD to come by these days!!! Thank you again Patrick - keep up the GREAT work!! We will use this as our go to store going forward!!”
Open 24 hours
860 Remington Rd, Schaumburg
Internet Service Providers
“We moved our business over to Vinakom's fiber service at the beginning of 2023 and are saving a significant amount of money over our previous ISP. Service, speed, and up-time have all been rock solid. If you are looking for a competitive business ISP Vinakom is worth checking out.”
“I’ve written maybe 5 reviews in my life, but this is one I HAVE to write. The Verizon Hoffman Estates location is the very best of the best! The manager, Jesse, knows his stuff! He’s helped us; he’s helped my elderly parents. We’ve added lines, changed phones, ported over numbers, you name it. He explains everything clearly: options, the steps we need to follow, and what to expect. He’s patient, kind, and fun to work with! His crew is so helpful, too. (Shout-out to Jacky!) With as much as we rely on cell phones, it’s essential to have someone to trust. Jesse is that someone and his store is that place.”
“Jenni was excellent. She has helped us multiple times, always being patient and understanding. I enjoyed interacting with her throughout the whole process. We always appreciate Jenni's kindness and helpfulness.”
“Would like to Thank Eric (sale associate) for having amazing customer service. I had a billing issue that I was not able to resolve myself over the phone. I came in person so someone can help me. Eric was very kind, patient and listened to my problem. He called T-Mobile dept and assisted in taking care of the issue. Problem resolved. Thank you again!”
9:30 AM - 7:30 PM
17 N State St, Elgin
Internet Service Providers
“Always Excellent Customer Service! Rapid Services will do all they can to help you with your packages and reduce your costs, saving you money. Highly appreciated!”
“From the moment we walked in we already knew we were going to have a better time at this store after being lied to at Golf and Basswood - upon walking in Osvaldo and Ada came up to us with a smile! Driving 5 minutes from our home was extremely convenient versus going to see our connections at T-Mobile over an hour away. My fiancé and I were previous T-Mobile employees of 5 years so we are well aware of the sales tactics that are used but never at this location were we pressured into purchasing anything additional. After thoroughly explaining the promotions, we all agreed upon what we wanted to purchase. The entire time we spent there (1.5) hours was filled with laughter as we reminisced on the “old days” of T-Mobile with all of the employees in the store. To the manager Young, keep doing what you’re doing with your team - they’re great. Thanks again guys for the new phone and watches!P.S Golf and Basswood T-Mobile customer service is absolutely terrible spare yourself and take the drive to this location.”
“We came in to upgrade a single phone, and Taya was very patient and did a great job answering all my questions. We ended up trading in two phones and she also told us about the Netflix and other promotions through Verizon.”
“The guy at the store had my cracked phone screen fixed with in a hour only place that would fix my phone e screen for 50.00 other places wanted up to 300 to fix my phone screen”
“I was in yesterday to activate the new phone that I ordered through myverizon app. For some reason the phone was looking like non pay in their system. It took us 1.5 hours with Verizon 1-800# then fraud department. The lady whose name is ISA or Issa (Fraud department) who refused to give me her employee number or the last name was determined not to help even though I ordered the phone from them and obviously there was a mistake somewhere, someone from the company made. They treated this as a fraud case without telling me or other verizon staff in the shop what the reason was.Luckily Max and the location manager Cesar helped me solve the problem by exchanging the phone. I can’t thank them enough.”
“Alberto Z helped us get situated with internet service and was very thorough.He made the process so easy! I definitely recommend going to him at the Bloomingdale location if you have any questions or are in need of services.”
“Usually don't post but after visiting the store and reading the comments I had to. Latest comments was from a person that said they used to be T-Mobile employees and their friend works at a T-Mobile, complained about not buying anything and store not selling phone, meanwhile they have a friend that sent them to this store. Why didn't their friend help them? Probably because of the same reason they are complaining about. The other negative review was because the store was following policy, and asked for valid ID.Yet they go to different stores that doesn't follow policy and they are ok with it? These people are ridiculous. Store employees are awesome! If you are not planning on buying anything or get annoyed because employees are trying to do their job, just shop online, easy as that.”
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“I came in this evening to pick up my new phone and to have everything transferred. The store manager, Jim stayed an hour past closing time to make sure everything was transferred and that I was happy with everything. He never rushed me and was truly FIRST CLASS!!! He also gave me a great deal on my accessories!!!!
I hope this branch appreciates him and pays him well. HE DESERVES A RAISE!!!!!!
Thank you Jim.”