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March 2024 by Edward Smith
I was overcharged like the last guy said. Stephanie Crapps, office manager, then retaliated against me for filing a formal complaint. This place is bad news!!!!
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March 2024 by Sergio Sammarco
Poor customer service, not good at getting back to you, always need to call them to follow up, lack of care for their patience's.
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March 2024 by Ted Holm
They dint tell u fees 1st visit said no fee at the end then i get for a blood test and they wanted to charge me 350..for a temp taking and blood press and 2 meet the dpc..they then brought that fee down to 156..they say they do not know what i have to pay for my visits and this is a law in il. Seems like a rip off the doc i met seems like she has no personal intrest in my health..just wants my money..health care is supposed to be care..not a busines to make money..im going to contact my provider and try go my brothers doctor..dont care for the people here..bad experience..
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February 2024 by Sherry Kunz
This place is a store front clinic! My s/o was sent here in October when his doctor retired. Per doc sent all his patients here. Big mistake on his behalf! These PA's lie, con and agitate patients! My s/o only went to 3 appointments. Each and every month a patient was coming in and complaining! Their answer is to send there nurse out like she's an bouncer to kick people out instead of PA handling what they caused. Now we go in today and she is sent to bounce us. For what.. Cause Haley knows 30 days of treatment after you dismiss patients. They only gave him a 5 day notice and were refusing to give him treatment. If you care about your rights I wouldn't give this place a try. Unless you want to be abandon while you need treatment!
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November 2023 by Tara Smith
I absolutely love Regency! I see Carolyn and although she is normally running behind I don't mind the wait because she listens to you and genuinely cares about finding what best works for you. I highly recommend Carolyn!
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June 2023 by Kayleen Vasil
I’ve been to see Gail for a facial only a couple of and my face has never looked better! She recommended a clay mask for my skin and I absolutely love it
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February 2023 by John R.
Dr Patel and the staff at Regency Medical Center are extremely thorough and professional as well as quite personable. Dr Patel has taken care of my family since 2010 and I could not be more pleased with her care. I highly recommend Dr Patel and Regency Medical Center.
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December 2022 by Christine Baird
I have Regency Medical Center as my primary care HMO doctor... and I have been a patient of theirs for over 10 years. I called this morning because I had a fever and flu like symptoms. They made me wait for 4 hours for an "Over the phone visit" Where they make me confirm that I am aware that I will be charged a co pay and it will be billed to my insurance as an "Office visit".. an hour after the visit is scheduled I get a call from Stephanie from the office, I am not sure what her role is, and she tells me that due to my fever and symptoms, I need to go to immediate care and pick up some mucinex. She said that they do not see sick patients at this time due to some of their other patients with Chemo and other issues. I asked her why I would go through 4 hours, a co pay, and billing my insurance for her to tell me that, and the only reason I contacted them is because I have HMO and I have to. She went back and forth with me telling me that antibiotics are not the only answer and that I need testing (which I need to go to a doctor for) because they do not do any sick patient visits.Why not just tell me that? Why bill my insurance and not help me and leave me hangout sick (102 fever) for hours?? Tell me that I do not have the flu and do not need meds until I get testing and they do not do that there...Not to mention.. she hung up on me.. yikes...
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November 2022 by Lindsey W.
Been going here for 4 years. Without fail, they make you wait 45min-1hr past your set appointment time. They are NEVER on time. It's disrespectful to people who take time off of work to come in. They also don't allow you to call ahead to see if they are behind. They require you to be in at the exact time of your appointment even though they are never on time. I would never recommend this office to anyone. We are leaving and going to a new provider even though Dr. Aziz was a big part of my husband's life altering heart surgery. I can't be expected to wait an hour to be called back to a room every time I come in. They also only post positive reviews on their website so don't be fooled...
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November 2022 by Michelle Mizell
The best experience I’ve ever had! Absolutely recommend Mary Cotey FNP! Very compassionate and took her time to listen and address my concerns!
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August 2022 by Dale Giolas
Regency's staff is well organized and responsive. I have always found Dr. Aziz to be attentive and empathetic as well as thorough and knowledgeable.
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July 2022 by Dale G.
I have been a patient at Regency Medical Center for over 15 years. The office staff have always been well organized and responsive to my needs. I have worked primarily with Dr. Nader Aziz. Dr. Aziz is attentive and empathetic as well as knowledgeable and thorough. He makes sure you are informed enough to participate effectively in your care.
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February 2022 by Morgan Lacher
I absolutely would recommend Vivian to everyone. She is so friendly, compassionate, and knowledgeable. I never feel rushed and know that any question I have will be answered thoughtfully. Vivian and the team here are the best!
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December 2021 by Kathryn Deithloff
Amazing Dr. Patel and Nader are the best and honest
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December 2021 by Jeff Meade
Always the best at Regency Medical!
