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February 2024 by Ali V
Fast and efficient experience, and my phlebotomist was wonderful!
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February 2024 by Aven C.
The staff was extremely nice and everything was efficient and on time as scheduled. They were very friendly and the place was clean.
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January 2024 by Alice N.
Dirty. Their bathroom had dried urine on the toilet and counter. Not a busy location (3 appointments set in 60 minutes) but no appointments available.
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January 2024 by Camila Aguilar
Rude stuff!
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December 2023 by P C
Good job!
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December 2023 by Jennifer L.
Wow nice that no one answers the phones Can't find answers to my questions on the website and there's no way to speak to anyone, and I can see why. The staff is so mean. They cut me off when I was in there trying to find out about the paperwork from my dr. They are incompetent inconsiderate and rude
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November 2023 by Timothy Ohlson
Staff is rude. We understand appointments are preferred, however it should be known that at THIS location, walk ins are 1000% unacceptable (and the girl there will take pleasure in teaching you that lesson as she kicks you out of the waiting room as she has to us twice before) sorry to the staff for the incredible inconvenience we caused today and how personal you took it.
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October 2023 by Kelly Wise
Professional. Friendly. Efficient. Their phlebotomists are well trained and bedside manner superior. Not to mention getting most test results back within 24 hours. Blows away the doctors offices labs most of the time. I've been going there for 4 years and have never had a bad experience.
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September 2023 by Dennis C.
Very nice staff. Very good at their job. Easy check in. I was concerned about some of the bad reviews, but my experience could not have been better. I will return here for future testing
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July 2023 by james dobbs
Serious poor service. Walk in for blood draw at 2:30. They close at 3. No customers in sight. My partner was sent away because they are closing. BAD!
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July 2023 by Sergey M.
Bad customer service. If I would know they level of service they provide - I would go to any other place but this. We spent 1,5 hours for nothing
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May 2023 by Mrs. Temple
I have always had positive experiences here up until today. I was bringing my daughter in for blood testing (she’s 1.5 years old). She had an appointment but the kiosk was not signing her in so I signed her up as a walk in. Instead of listening to me explain this, the employee told me I had to leave and make an appointment for a different day. This is frustrating because how do I know the same exact thing won’t happen again. Any mom knows, going to the doctor for any reason is not easy with a kid, but to come back and do it who knows how many times until the kiosk decides to work is ridiculous. I kindly asked her follow up questions and she ignored me and walked away with a different patient. I entirely understand that this patient had an appointment and should be taken care of. All I needed was 30 seconds of an explanation to tell me what I potentially did wrong with the kiosk or how I could guarantee this won’t happen the second time I come to quest. Very disappointing interactions and zero answers on how to ensure this doesn’t happen again.
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May 2023 by Brooke Bransky
Wow, definitely have some staff that have zero customer service experience and holding back their frustrating. My mom and I come in for blood work for walk-ins, because quest constantly promotes that they can do walk ins. We are given the next time available 2 hours from when we came in, but it also said you could wait for an opening. No one was being taken back for blood draws and all the staff in back were chatting and laughing it up loudly. Then a staff member, tracy, comes out yelling at us that we’re stand byes and need to leave. “I HAVE 2 PEOPLE EVERY TEN MINUTES YOU NEED TO LEAVE” and we say well it said we could also wait, and she points to a tiny font on a print on the wall about their “new policy.” I’m blown away by how rude and disrespectful she was. If you’re stressed and have tons of patients scheduled, get going don’t blame walk ins and completely flip out.
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May 2023 by Julie Armijo
I just came back from my daughters scheduled appointment and from the minute we walked in the nurse was very rude. She was so bad I decided to walk out. I did not want her taking my daughters blood.
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May 2023 by Sophia Armijo
Lady there was horrible and gave us horrible attitude. Did not want her taking my blood when she didn’t even seem to care about her job
