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10AM - 4:30PM
106 Barrington Commons Ct, Barrington
Post Offices
“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
9:30AM - 6:30PM
1951 McConnor Pkwy, Schaumburg
Post Offices
“Lovely staff always. I accidentally dropped off a package in the 24hr drop box with the wrong label on it. Oh no! I came in when the post office opened to hopefully correct my error. The staff member (I forgot her name) was kind enough to go through all the packages to find mine. There were a lot... I had shipped four separate items, and she got them all for me. I found the one with the wrong label, and was able to put the correct label on it. Then shipped it off! This was totally my mistake. So I greatly appreciate all the help I received. Thank you!”
“I think Mundelein post office is great. I live in Grayslake, but it is worth it for me to drive to Mundelein because I know the packages will be sent out timely and the staff is very nice. They have excellent hours on the Saturday when mail is still sent out at 4:30 pm.”
“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”
“Felicia saved my life today by being so helpful. I had a notification in my yahoo that my package had arrived and was being sent back to sender so I went to post office and she helped me track and recover the package thankfully!! So grateful for your assistance today.”
“I've been going to this post office for 2 years and never had an issue with anyone that works there, or with my mail delivery. There's another review that says they got to the post of 2 minutes before closing, and the door was already locked. Well, maybe don't go anywhere 2 minutes before closing?There are several distinct personalities working there, like anywhere else. They were always polite and helpful to me, and everyone else I saw them interact with. In truth, they were more polite, patient, and tolerant than I would be. I could never deal with some of the people I've seen walk in there.To be honest, it's the other customers that annoy me. You know the type. They don't bother to finish wrapping up their packages at home BEFORE they go to the post office, and you have to stand there and wait for them to do things they should have done earlier. Also, I am a firm believer in the fact that there ARE stupid questions!In summary, I think this post office is good. At least, that has been my experience.”
“We are so thankful for this facility! We had another post office cancel our passport appointment an hour before. One call to this Lake Zurich location and Ivy was ready to help! They had an opening and saw us the same day. We can’t thank you enough. Processing was pleasant and photos were easy.”
“Jessica was FABULOUSLY helpful. I was worried about shipping a flute and she was so calm and quick to help me with a smile and patience explaining the different shipping options. If all postal workers were positive/cheerful/ready and helpful like her- so many people would find themselves walking out with a smile each time they went to USPS.? ???? 5 stars, because this is the best service I’ve ever received at any USPS.I don’t remember names easily, so I went back in to see her name tag as she helped someone else in line. I hope her boss knows what an asset she is to their facility- she had a warm welcome for everyone who passed through the door, as the sole front desk employee this Friday afternoon.THANK YOU TREMENDOUSLY JESSICA, for helping me get a package ? on its way to NJ. ?? I’m so delighted I went to this post office today! ?”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
“I just went to this USPS location to mail my passport renewal and was assisted by Sheri who was extremely kind and helpful. She helped review my documents to make sure they were complete and walked me through what to expect with the renewal process. She made sure I was aware of my tracking number and how to obtain assistance if I need anything or have any issues. Overall, it was a great experience, and I would recommend this USPS location for your passport and mailing needs. Thanks, Sheri!”
8:30AM - 5:30PM
440 W Colfax St, Palatine
Post Offices
“I've been to this location a few times and have always had a great experience. Everyone has always been kind, knowledgeable, and helpful. I think a lot of the bad reviews stem from people being frustrated and/or not having the most pleasant attitude. I feel like the respect and politeness I've shown to the workers has always been returned to me. Special thank you to Octavia for being so helpful on my most recent visit!”
“I’ve been taught that people do have time to write a review on Google when they are mad. Don’t rely on Google Reviews when you are in doubt where your package at. Mine still a normal time processing, within 24h. Anyway using usps for international shipping so this one still quite fast!”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood
Post Offices
“Not really sure of all the bad reviews. Never had a bad experience here. Today was the best. Made an appointment for by kids to get passports, or so I thought I did, the man that helped us was like, not a problem I'll do it. He told me where I forgot to hit confirm. He was so nice. Even the ladies working here seemed super nice and friendly. We were in and out in about 15 minutes. Thank you Streamwood post office for making my kids first post office visit exceptional!”
“I experienced best service from this post office especially passport service is very fast and no waiting line ( with appointments)staffs are very kind and informative.”
2:30 - 4:30PM 8:30AM - 1:30PM
1420 E Algonquin Rd, Algonquin
Post Offices
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
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“Ok look, All post offices are understaffed so that's the USPS for you. They all have only one person at the desk so do as much as you can ahead of time!! I think Teri is great! Just do your home work and come prepared and you will be in and out. People come unprepared and expect the staff to do everything for them. That may have worked in the past but THOSE DAYS ARE GONE! Go to Lake Zurich PO and wait 30 min and have them lose your package TOO!!”