Oil Change in Barrington, IL

“I procrastinated over buying a newer car until it became a necessity. I was holding out for the possibility of finding that one vehicle that put a smile on my face but was affordable as well. The task was becoming very difficult because used cars and interest rates are not favorable for buyers right now. I decided to travel out into the polar snow vortex of last weekend and drive to Wickstrom Ford. Needless to say I think everyone was very surprised to see me and I had the full team at my disposal. I felt like a rock star. And was treated like one. I was concerned being an older single female that my requirements would be disregarded. That was not the case at all. Everyone worked together and listened to what I had to say. My sales person Chris Kason was awesome. He took the time to walk me through everything. He and the finance team were wonderful with what they put together in order for me to buy my car. It was the best experience I have had purchasing a vehicle. Thank you all so much.”

“Update: 8/31/24

I still bring my Explorer to Wickstrom and they continue to do great work. Super nice people and always talk me through the process. They take great care of my car and appreciate how kind they are every time I come in. I typically use Jon in the service department and he’s awesome; super helpful. I recently had Rob as my service advisor and he was great too! Everyone is super helpful.

I did not buy my Ford Explorer through Wickstrom but that hasn’t stopped them from giving me outstanding service. I only take my explorer to Wickstrom thanks to their fantastic service department. I drive over 40 minutes to get my oil changed just so I can have these guys do the work. Austin in the service department has been awesome to work with. I’ve have a few recalls and a repair done and every time he’s kept me in the loop. The facility is clean and so welcoming and everyone is so nice. Hoping my explorer makes it quite a few more years but when I need a new car I’ll definitely be getting one through Wickstrom. Great job guys!”

“Going to buy a new car always gives me anxiety, the haggling and pressure makes me uncomfortable to say it mildly. If you're anything like me, go see Eric Jensen! By far the best experience I've ever had. He's very knowledgeable, personable and patient. It was nice to see all my options and not pressured one way or the other. 10/10 Thanks Eric for helping me get my dream Jeep”

“The Manager always makes me feel welcome and is thorough. He does a great job of explaining any questions you may have and is patient. He's a definite asset to your team and community. His presence is why I return for my oil changes.”

“I bought my used Tesla from Mercedes-Benz of Barrington. The dealership was very professional and did get back to me with the information packet. The information packet is very extensive with vehicle detail, car fax, record of work on the car done by the dealership to prep the car for sale and comparative analysis of the car with others in the market. It provides a lot of information and helps you make an informed decision .

I worked with Sonia Vazquez and she was very helpful. Over the week I took to make the decision she negotiated professionally. Did not put any pressure selling things I was not interested in. It was a pleasant car buying experience. There were no surprises with the pricing or delivery.

If you are looking for a new or used car give them a chance and ask for Sonia Vazquez.”