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March 2024 by Sydney Troglia
I recently switched to Dr. Dohr and couldn't recommend her enough! She takes her time to hear my concerns and helps me find solutions. She genuinely cares about her patients and their opinions. Best experience with any doctor I've been to by far!
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November 2023 by Molly Jostock
I've been coming here for over 10 years and have always had great experiences with the doctors and nursing staff. The front office was very helpful recently as well. I wouldn't hesitate to come back for routine visits or surgeries with Dr. Dohr or Dr. Fitzpatrick.
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October 2023 by Soml_jcock
If I could give them 0 stars I would. I transferred mid pregnancy due to another practice closing and didn’t think it would be a problem.Dr. COLL was the first I saw which was like fine but seemed short and not super informative. One of the comments she made was about freckles on my stomach and if I have ever gotten them checked because I should- which I have yet to have any doc point these out and I l felt weird that this was called out while their other part of the practice is a med spa… random comment- not what I was there for- and did it related to other services offered there, idk. I tried to brush it off.When we went to leave she asked me a question about a test potentially ran at another provider. I had no idea and assumed it would be in my chart (she had access to). She then confirmed it was. Next appointment comes, I wait over 45 minutes to be seen for a cervicle check that took 7 min and I repeated myself twice in that time frame that her recommended next step appointments were already booked. Annoying to say the least. I walk to the parking lot only to be called by her stating she didn’t read the results right and I didn’t get a test I should have between 16-20 week but now that it’s 22 weeks I am too late to get it but also to not worry because I happen to have had a higher level ultrasound which helps provide insight from the test I didn’t get… like okay why did you call and tell me something I can’t fix and how did you not read the chart correctly?! I don’t know how to read lab results or even what I should be looking for that could be missing…fast forward to a 24 week appointment with Gadson and not only did I have a subpar experience with the ultrasound tech - like it was fine but eh. She also took me to my room for the doc and came in 2x, first asking that I had my cervical check recently and then came back to ask when that was… why are you asking me when it’s in my chart because I had that service DONE HERE?additionally, I was NOT confident anyone would time my glucose test correctly. Hopefully the timing was okay. Phlebotomist was kind.Then I’ll got to see the doc… when gadson came into the room I thought it was going to be okay and I was wrong. anytime an question was asked she was very short and condescending with her responses.she kept just saying things like “it’ll get worse (swelling or my appetite) and also made comments about my weight gained during pregnancy to the point of me crying and her asking “why are you crying” my husband staying “because you’re being rude” and her responding “I’m not being rude, *turns to me* am I being rude” and at that point I just wanted to walk out. I was disappointed because over my pregnancy care I have asked about weight and no one said anything before and now it’s a huge problem and I’m being suggested to diet and her another comment was to not “forget that all weight out on during pregnancy is weight to lose when the baby comes”. Like duh, and also thank god I don’t have disordered eating or other body image issues as this rattled me, let alone others who may have conflicts with their body. I couldn’t believe she was suggesting dieting while I am not terribly overweight for this pregnancy and she tried to back pedal stating we’re all on the same team trying to reach the goals… what goals? I didn’t agree to any nor have you asked ME how I feel about the weight gain nor shared valuable reasons why the weight gain is “problematic.” It felt fat phobic and was very off putting.My husband and I left as quick as we could not even wanting to ask a handful of other important questions we had because it was just a terrible experience.Since this appointment/ glucose test (2 weeks ago) no one has called to tell me results. I just had them published in the portal which I don’t think is the way to get results. At least have a nurse call and give you the updates for the doctors.Idk if they are overworked, under staffed, took on too many transfers or what but it’s no excuse for poor bedside manner and I hope they make improvements.
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September 2023 by lauren S.
Wish 0 stars was an option.Their business is fraudulent. As a new patient I was charged high coded visit when I was with the PA less than 7 minutes and total patient care time less than 20 minutes. When disputing this with their Billing advisor she stated “we charge every new patient this, we have no criteria”Follow up, called Ruth (billing) who said if I’m not happy with the way I’m being billed I should go somewhere else prior to getting hung up on, within a minute out of that they deactivated my account.Needless to say I have had a horrible experience with this practice.
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August 2023 by Audrey Wiser
Could not be more unimpressed with this practice. For the second appointment in a row, they wrote incorrect notes on my medical history and therefore recommended things based on those false notes. When I corrected them, they continued to mess up. They quite frankly treated me as just a number and not as a patient. Felt rushed. I’m honestly very shook up. Will not be returning.
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August 2023 by Rae Greber
Couldn’t be more unimpressed. Would highly recommend if you are reading this review to find another practice. Have waited an hour at every appointment. Every step of the way has this practice been outrageously irritating. This is my third child, I’ve given birth at Northwestern with my other two pregnancies and never had to deal with this level of incompetence. The office staff often does not answer the phone during business hours. It took over 3 weeks for them to deal with an insurance approval for a medication I needed. Then when I was referred to a high risk maternal medicine doctor for a test they told me to call them if the office didn’t call them by the end of the week. When I called the woman on the phone told me it could take up to two weeks for them to schedule this test. Blood work results take two weeks to be uploaded to the portal since they send it out to Quest Diagnostics in California. I’ve never left a bad review for any business, but dang this is just the worst experience ever. Hoping other women don’t make this mistake, because if this was my first child I would be terrified of their incompetence.
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August 2023 by Harathi Srivastava
This is a great office with so many amenities and great service! Love the med spa too! Highly recommend Dr. Gadson she is professional, knowledgeable , kind and excellent bedside manner. She truly listens to you and makes you feel cared for. Ultrasound techs and all the nurses are very helpful as well!
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August 2023 by heidi guthrie
Couldn’t be happier with this practice. Dr Dohr is the best and always makes me comfortable in my medical decisions. Always takes the time to talks through all options. The nurse practitioner dr Neha is also fantastic. Highly recommend!
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August 2023 by Peggy Trowbridge
Love Dr. Dohr. So impressed with her knowledge, care, and compassion. Takes time to listen and go through all options. I’ve felt Dr Dohr and the practice have always been proactive in any medical concerns I’ve faced with high quality follow up. Would highly recommend!
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August 2023 by c gill
Had a UTI and they didn’t get back to me other than pushing me off on my PCP who asked me to consult my OBGYN since I had just had gyn major surgery and already took one round of meds. . I was able to get into a specialist downtown and get meds before I got a call from someone to make an appointment, which was weeks out, by the way.Fast forward to this week, I submitted an after surgery appointment request on the portal to go over things the surgeon suggested. I have yet to get a message back… it’s been days. I have years of experience going to this office and honestly it’s gone way downhill.
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August 2023 by Audrey
Could not be more unimpressed with this practice. For the second appointment in a row, they wrote incorrect notes on my medical history and therefore recommended things based on those false notes. When I corrected them, they continued to mess up. They quite frankly treated me as just a number and not as a patient. Felt rushed. I’m honestly very shook up. Will not be returning.
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August 2023 by Emily P.
I used to LOVE this practice, they helped us conceive when the fertility clinics failed us, and I had my only child woth them in 2021, and their processes seemed seamless. But is anyone else having trouble with the portal? No one from the office has responded to my call/message from last week, and the portal messages are not going through...
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May 2023 by Jessica Manning
In general the doctors are fine but they do not care about your time. My last few appointments had a wait time of over an hour before I saw the doctor and my very last one, was the last straw for me. I waited an hour before I was taken back into a room and then told there were still several patients in front of me. After Sitting in a cold room in a paper dress for another 20 minutes, I’d had enough, got dressed and left without ever seeing the doctor. If you are over an hour behind you should call your patients and give them the option to reschedule or come in later. I will not be back and should have stopped going after this happened the second time.
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April 2023 by lynzi labarbera
This practice is Amazing! I am so grateful to be in their care. I feel Dr. Dohr has always been to understand me well and guide me through my health concerns. Knowledgeable in array of complex gynecologic problems and I know I’m in good hands here.?
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April 2023 by Linda Clifford
Place has gone down hill since Dr. Novas retired. What’s the point of making an appointment if they’re always running late? Can I charge you 25$ for a missed appointment? I suppose my time isn’t as valuable as theirs.
