Family Practice near Barrington, IL

“Switched back to this office after a bad experience with my previous PCP. I've always felt heard here and have no hesitations bringing up my concerns. I was able to get a diagnosis (finally!) for something I had struggled with for years. Dr. Derken is great and the other doctor is great as well. Staff is always kind and helpful as well. Would recommend to anyone, especially to those that have had bad experiences in the past with other PCPs.”

“Dr. Musa and Nurse Yolanda are a wonderful team! Any anxiety I experienced with doctors has been resolved thanks to these two! The office also answers calls in a timely manner. Thanks to all!”

“My experience was outstanding. My appointment was not rushed. Not only is Dr Kristina Passarelli very kind but she was helpful and understanding of my concerns. She is very passionate about what she does. I highly recommend her.”

“I picked this facility especially because of the rehab and I’m so glad I did . I spent 1 month in the hospital always lying in bed . I’m 72 yrs old diabetic and have Ms I needed a miracle .I was given the dynamic twosome of Evelyn and Lisa and they delivered that miracle. I’m going home In. 3 more days of rehab. Many, thanks girls for helping me win this battle ! !!
Update. I returned this August for hip repair although I haven’t had the same pt or ot techs for more than 3 days strait the rehap techs are the stars of the show Something has changed since April. I can no longer recommend Lutheran home for the Stacy”

“I have been seeing Rittmann for about five/six years. He always makes time to really listen to me. Takes time to giving me the best solution to what I may be in for. The nursing (shout out to Eileen) staff is incredible, kind, caring. They have been angels to me. The front staff is just as amazing. They have never made me feel uncomfortable, put out, or embarrassed. All very professional. I am blessed to have the best looking out for my best. Thank you ALL for the care you provide.”

“The best doctor I've ever had, by far! He really listens and works hard to diagnose the problem properly even if it takes trial and error when other doctors shrug their shoulders and send me on my way. Very thankful for his help sorting out a couple of tricky problems I've had and I always enjoy our visits.”

“I have never had any issues at this practice. I have seen several doctors at the urgent care, I've had my mammogram and bloodwork done here as well. All good. Plus, my primary Dr Valeroso is awesome!!!!”

“Not sure what the deal is with all of the poor reviews. I've been going here prior to the renovation (~around 2020). Before and after have been good experiences. I've also been to multiple other NCH facilities, all with good experiences.”

“This review is for the dermatology services offered at 1051 W Rand Rd. Title: A good dermatology clinic plagued by availability issues. Review: The office staff are friendly, the dermatologists are very nice providers and more often than not treat the right condition. Skin conditions being complex it's often a game of cat and mouse til the root cause is found and cured. That game of cat and mouse is made far harder in this office because of availability problems. I can't blame them for having such a short list of dermatologists in this clinic. If you have relatively basic needs and time isn't critical and you're heavily connected to the NCH team then this clinic should do fine for you. If you have little connection to Northwest Community Hospital (my primary doc is out of Advocate. I barely use NCH services aside from emergency and immediate care. I was sent here by immediate care) then you'll probably be better served by a private fully staffed dermatology center. As this is not that. NCH dermatology is a small sub specialty within their specialty services. I would have kept the doctor on my treating staff if his availability wasn't plagued by overscheduling. They're clearly understaffed and the office has a hall of rooms as far as the eye can see yet availability problems will have you waiting weeks or more for an appointment. If time is of an essence and you need high availability, go to a dermatology clinic that does nothing but dermatology because this place is way too busy. The office is clean and the waiting area accommodates plenty of people with social distancing. Front desk staff are nice and when you can get an appointment they see you on time every time. If getting an appointment wasn't a hop on a waiting list ordeal I'd give them five stars but because the hospital can't be arsed with having more dermatologists on staff I have to dent them a star on the rating. NCH medical group, y'all should know better by now and stack the hall with dermatologists. Competing clinics are easily taking patients away from NCH. If you want to financially survive you gotta spend money to make money and NCH clearly isn't doing that. Although clean the office is dated looking, older decor and cabinetry are evident of the executive staffs ignorance to invest in more clinicians and a better working environment for them. The clinicians aren't the problem, the executives and management are.”

“The staff is very friendly and always callYou in a timely manner. I’ve see Dr. Tempest and Monica, they both have been very nice and explain everything in detail when it comes to any labs or concerns.”