Auto Repair in Barrington, IL

“This was probably the best car buying experiences I have had in the last 20 years. Molly our salesperson was absolutely wonderful. We connected right away and made the day fly by. Dave the manager was also wonderful and both of them made the perfect team to get us 2 new cars that day. You guys are going to be stuck with us coming back for more vehicles now as this is our new favorite car dealer!!!!!”

“Could not have asked for a better experience and how flawless the wheel looks now. Can’t even tell that anything ever happened to it. I haven’t scratched a wheel before so this process and result was phenomenal! Thank you so much!”

“Update: 8/31/24

I still bring my Explorer to Wickstrom and they continue to do great work. Super nice people and always talk me through the process. They take great care of my car and appreciate how kind they are every time I come in. I typically use Jon in the service department and he’s awesome; super helpful. I recently had Rob as my service advisor and he was great too! Everyone is super helpful.

I did not buy my Ford Explorer through Wickstrom but that hasn’t stopped them from giving me outstanding service. I only take my explorer to Wickstrom thanks to their fantastic service department. I drive over 40 minutes to get my oil changed just so I can have these guys do the work. Austin in the service department has been awesome to work with. I’ve have a few recalls and a repair done and every time he’s kept me in the loop. The facility is clean and so welcoming and everyone is so nice. Hoping my explorer makes it quite a few more years but when I need a new car I’ll definitely be getting one through Wickstrom. Great job guys!”

“We recently bought a Wagoneer L from Wickstrom and were extremely satisfied with our experience. Keith was incredibly knowledgeable and helped us to get exactly with we were looking for, we really enjoyed working with him. We highly Wickstrom and Keith!”

“I would highly recommend Fix Auto. This is the second time this year I have taken a vehicle to Fix Auto to repair body damage. In this instance, we had our front bumper and trim repaired. Tim was great to work with and the work was done very well. Pricing was fair and the work completed in only 2 days. Overall we’re very satisfied.”

“I am so lucky to have decided to use A&A Automotive for a pre-purchase inspection. I had my eye on a low milage Mercedes sold by one of the dealers in the area. I made arrangements to take the car over to A&A for them to inspect the care.....It turns out there were numerous gasket leaks present. It was obvious the car would need thousands and thousand of dollars to fix. I thanks the guys for taking the time to carefully look over the care and take pictures. I retuned the car to the dealer and informed them I would not be buying the car. They asked why and I showed the pictures. Thank you A&A for saving me!!!”

“We cannot speak highly enough about Christian Brothers in Barrington! They make car trouble a blessing! So friendly, so professional and we can always trust and know we are safe. They only do what's needed and do not try to up sell you. Honest and caring - don't bother going anywhere else!”

“Buying a car from from Motorwerks has been a great experience! Irfan helped streamline the process and addressed all issues and concerns that I had. I would definitely buy another car from Motorwerks!”

“Motor Werks is definitely where I’ll be keeping my business. Both of the gentlemen I worked with were incredibly kind and understanding, they took the time to answer every question I had directly, gave me exactly what I was looking for not only with my vehicle itself but with the extra protection I needed with the warranty. They worked with me to get me what I needed without breaking the bank. Shout out to Enrique and John! Best car salesman ever !!!!!”

“Eric Phill was both helpful, and extremely knowledgeable about my vehicle and it's technical functions. I would absolutely return here for service appointments. They treated me like royalty! Chris”

“Guys always do a great and honest job. Never have to worry about having the wife or daughter go there and being o we sold. Very friendly, very helpful and most of all trustworthy.”

“Took my GLE 350 because my power tailgate wouldn't open and I knew the Mercedes dealer would have charged over $500 just to plug it the computer to diagnose it. They were able to figure out the issue without replacing the part AND completed my service B which was due all for less than Mercedes would have charged me just to figure out what was wrong. Absolute game changer and I wish I would have found them sooner as my tailgate has not worked in two months. I will definitely be coming back”

“We’ve been taking our cars to Douglas for years after being referred by a friend. They’ve always taken good car of our cars and offered sound advice at a reasonable price. Can’t recommend enough.”

“Thank you Jamie for being very patient with me. I was extremely pickie about what kind of vehicle I wanted. I recently lost my car to a accident and wanted what I wanted and got my new forever vehicle with Jamie's help. It perfect thanks to his wonderful help.if anyone looking for a new or used etc vehicle please see Jamie. He was very easy to work with and no pressure. Again thank you Jamie that I now have my forever car in a color I really love.
Candy”

“I brought my car into a different mechanic because I needed an oil change and there was a slight noise coming from in front of my glove box. They told me I had upwards of 6000 dollars in repairs that needed to be made. That included 2200 for the noise repair and 1100 for brake pads. They claimed I had 3 millimeters left before it would be "metal on metal"

I wanted to get a second opinion, so I brought it here and had Tim take a look at it. He not only fixed the noise for free, but wouldn't fix the brake pads because he said there was at least 8 millimeters left. He really helped me out and saved me a ton of money because he has good character and integrity to not fix things just to fix them and take people's money. They do great work and are straight up with you on what needs to be done. Will be coming back for all mechanical needs in the future!”

“I am tired of dealerships treating me poorly because I am a woman. Dale and Kelly are patient, honest and knowledgeable and all their assessments have been spot on. Thank you! I am now a lifelong customer!”

“Had the distinct pleasure of bringing our old car to the Kranz's when we were in town for the holidays. 3 other mechanics were unable to pinpoint our issue. Needless to say, there were a lot of high and varying quotes for guesses at what we needed done to pass our NY state inspection. These guys systematically identified our issue, fixed it, and walked us through their work before returning the keys and all for an extremely reasonable price! Thank you T&K!!!”

“I procrastinated over buying a newer car until it became a necessity. I was holding out for the possibility of finding that one vehicle that put a smile on my face but was affordable as well. The task was becoming very difficult because used cars and interest rates are not favorable for buyers right now. I decided to travel out into the polar snow vortex of last weekend and drive to Wickstrom Ford. Needless to say I think everyone was very surprised to see me and I had the full team at my disposal. I felt like a rock star. And was treated like one. I was concerned being an older single female that my requirements would be disregarded. That was not the case at all. Everyone worked together and listened to what I had to say. My sales person Chris Kason was awesome. He took the time to walk me through everything. He and the finance team were wonderful with what they put together in order for me to buy my car. It was the best experience I have had purchasing a vehicle. Thank you all so much.”

“I procrastinated over buying a newer car until it became a necessity. I was holding out for the possibility of finding that one vehicle that put a smile on my face but was affordable as well. The task was becoming very difficult because used cars and interest rates are not favorable for buyers right now. I decided to travel out into the polar snow vortex of last weekend and drive to Wickstrom Ford. Needless to say I think everyone was very surprised to see me and I had the full team at my disposal. I felt like a rock star. And was treated like one. I was concerned being an older single female that my requirements would be disregarded. That was not the case at all. Everyone worked together and listened to what I had to say. My sales person Chris Kason was awesome. He took the time to walk me through everything. He and the finance team were wonderful with what they put together in order for me to buy my car. It was the best experience I have had purchasing a vehicle. Thank you all so much.”

“Best Cadillac dealership around. After another experience with another dealer that was horrible they really exceeded my expectations. Ross in the service department is fantastic. He is truly a gem and understands going above and beyond for clients. Highly recommended this dealer”

“Wickstrom Lincoln in BarringtonMy goodness, what a refreshing approach to car sales for this dealership. Upfront with full transparency on every aspect of the car buying process. Ask for Josh in Lincoln sales and you will be thoroughly impressed with him.”

“Going to buy a new car always gives me anxiety, the haggling and pressure makes me uncomfortable to say it mildly. If you're anything like me, go see Eric Jensen! By far the best experience I've ever had. He's very knowledgeable, personable and patient. It was nice to see all my options and not pressured one way or the other. 10/10 Thanks Eric for helping me get my dream Jeep”

“The Manager always makes me feel welcome and is thorough. He does a great job of explaining any questions you may have and is patient. He's a definite asset to your team and community. His presence is why I return for my oil changes.”

“I had the pleasure of working with Peter Kashuba which I highly recommend. He is an honest, straight up guy, which can be hard to come by when considering buying a car. Knowledgeable about cars and dedicated to getting you exactly what meets your needs. Most pleasurable car buying experience i have had and would most definitely work with him and motor werks again. Truly great company and great representatives.”

“Luke and Din took very good care of me! I came in and told them what I wanted, and they made sure I was in good hands! Fully recommend coming in to see these guys!!”

“I've bought a lot of vehicles in the past, and this is definitely 1 of the best experiences I've had. No BS, straight to the point. They even buffed out the scratches the car had free of charge. Used car looked brand new after the detail.”

“I have been bringing my BMW cars to Motor Werks BMW of Barrington for over 10 years. I am consistently impressed by their genuine concern for the customer. Their commitment to ensuring customer satisfaction is evident.Throughout each service process, their communication has been exemplary, keeping me informed with regular updates through email, phone calls, and text messages. Going above and beyond, they offer conveniences such as car loaners or Lyft rides back to my home or workplace. While acknowledging that dealership servicing might come with a slightly higher cost compared to local options, Motor Werks BMW took the time to sit down with me, exploring various pricing options and demonstrating a flexibility in working with customers.A particularly nice aspect is the comprehensive video report sent via email, where the actual technician working on my car explains any issues uncovered during the initial inspection before work begins. This transparency is not only refreshing but also instills confidence.As a result of my recent visit, I would like to commend two exceptional individuals from their service team, Robert Oberding and Marc Collura. Robert patiently explained processes and pricing details, always steering clear of any pressure tactics for quick decision-making. Following up on their commitment, Marc contacted me to ensure my satisfaction. Despite the scale of this dealership, Motor Werks BMW maintains an environment that feels very much like a family-run business.I've recently heard about the change in ownership at Motor Werks of Barrington. My sincere hope is that the exceptional customer service I've come to appreciate over the years continues under the new management. Thank you, Motor Werks BMW, for consistently delivering outstanding service. Best regards,Bill from Inverness, IL”

“I just had outstanding service at Motor Werks Honda of Barrington. It all started with my service writer, Adam Weller who made arrangements to pickup my Honda Odyssey at my home to have some work done. He was polite and very attentive. He promised a time for pickup and gave an honest estimate of time it would take for all service to be completed and returned to my home. He was spot-on with his estimates. Exceptional service. Second, the service technician, Kyle Musslewhite, did a fantastic job with the two items I needed to be fixed. The communication between the service writer and the technician made everything come together, quality workmanship and excellent communication. If you are ever in need of Honda service, please keep Adam Weller and Kyle Musslewhite in mind. You will not be disappointed and will be very pleased with the communication and workmanship.”

“Been there few times for service, people are super nice and helpful, reasonable prices for some of the services they offer, very pleasant waiting area with high-end coffee,cookies and water , will come again”

“I bought my used Tesla from Mercedes-Benz of Barrington. The dealership was very professional and did get back to me with the information packet. The information packet is very extensive with vehicle detail, car fax, record of work on the car done by the dealership to prep the car for sale and comparative analysis of the car with others in the market. It provides a lot of information and helps you make an informed decision .

I worked with Sonia Vazquez and she was very helpful. Over the week I took to make the decision she negotiated professionally. Did not put any pressure selling things I was not interested in. It was a pleasant car buying experience. There were no surprises with the pricing or delivery.

If you are looking for a new or used car give them a chance and ask for Sonia Vazquez.”