10AM - 8PM
357 E Townline Rd, Vernon Hills“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“Friendly and professional service. No high pressure to buy- although I did buy during my first time visit to the store. Appreciated the military discount. My sales representative Michael is a wonderful ambassador for Mattress Firm.”
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
10AM - 7:30PM
349 E Rand Rd, Arlington Heights“Adam is awesome! He knew exactly the type of mattress I was looking for. He explained the differences between the types of mattresses and what the importance of the coils are compared to the foam. Adam answered all the dozens of questions I had with patience, kindness, and professionalism. American Mattess is lucky to have Adam as they store manager! Thank you!”
“Had a great experience with Mike. He showed us our options and listened to what we were looking for. He was knowledgeable and helpful. Gave us the best deal! Can't wait for our new bed!”
“John was so friendly and knowledgeable!
Helped with a new mattress for our teenager and showed us the better way to use the remote for our beloved 4 year old king mattress.
Not yet on the Old Orchard Mall directory/map but right next to the now defunct movie theater and across from Bloomies.”
10AM - 8PM
4999 Old Orchard Center Ste. E12, Skokie“We went to this store with the intention of just looking at options. We were greeted by Dalton who was very polite and not pushy. He walked around the store with us and answered all of our questions. Was very knowledgeable and again not pushy like we have seen at other stores. We ended up buying a mattress from this location. I highly recommend this location if you are considering buying a Purple mattress.”
“I knew what I was looking for, but Tom was excellent in helping me locate and also informing me about the sales and options - no pressure and super helpful. Looking forward to some great rest in my new bed.”
“Pain free, pleasant buying experience with Sohail at Mattress Firm. He is clearly well versed in the art of good customer service. Was in and out with a new mattress in no time. Will return for future mattress needs.”
“Call to inquire about a split box spring for a queen mattress and within 10 minutes I had all the information placed and completed my order. Scott at Lake Bluff was amazing.”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
10AM - 8PM
1007 E Rand Rd, Arlington Heights“Eric was extremely friendly and knowledgeable, and made the mattress buying experience incredibly simple! Was in and out of the store in less than 15 minutes with my new mattress (which he insisted on helping me to load into my car). Nice job mattress firm, and nice job Eric! You rock!”
“One of the most enjoyable shopping experiences and some of the best customer service I have ever received for a major purchase. The showroom is super nice and generally quiet so you have the time and space to decide from the multiple styles and price points. The quality of all furniture is excellent, much better than expected, especially when you consider how reasonably priced it is. We purchased a complete bedroom set in August 2023 and there was an odd size issue with the mattress. After a phone call and some pictures, the staff was extremely apologetic and resolved it as quickly as possible by replacing the mattress. And the delivery and installation crew were a pleasure to deal with. Overall, this was a five star experience with Dania. We're definitely looking forward to shopping there again and buying more from Dania.”
“I had a wonderful experience & ended up purchasing the PRO-breeze 2.0 medium mattress. Harris, the store manager, is amazing!! One of the best customer service experiences I’ve had in a long time.”
10AM - 7:30PM
1474 Butterfield Rd, Mundelein“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“Chris was knowledgeable in their products and helped us make the decision on the best appliances for us. He took the time to explain the processes from scheduling deliveries and haul away to rebates available from the manufacturer and Grand Appliance.”
10AM - 7:30PM
197 McHenry Rd, Buffalo Grove“My dad walked in there today and was greeted by Jack Eisenberg. He purchased 3 mattresses and was very pleased with the pricing, customer service and professionalism. 1st time customer and highly recommend this location! Thanks so much!”
“Worker Eric Toledano, was very helpful,kind and HONEST!!My wife and I wouldn't mind to redoing the whole process of buying a mattress there! Best customer service!!!”
10AM - 7:30PM
51 Skokie Blvd, Northbrook“It was a pleasure to meet and do business with Todd! My mom and I had come into the store several weeks prior to price out a mattress. Todd wasn’t pushy and helped us find exactly what we were looking for. When my mom returned to finally make her purchase, Todd instantly remembered her. While these details may seem trivial in nature, it made the transaction pleasant! He exhibited exceptional genuine customer service! Thank you Todd!Princess & Porsche”
“Edith was very knowledgeable about her product. She was extremely pleasant and made the transaction easy She was concerned helpful and honest. What more can you ask for.”
10AM - 7:30PM
9340 Skokie Blvd, Skokie“I had the best experience today at American mattress. Brian, whom I had the pleasure to work with was extremely helpful and very compassionate about my financial position—I would highly recommend working with him and visiting this store.”
“Go to Mattress Firm before you go to anyone else. They only try to sell you what you need and will only charge you for what you want, and their delivery company is a local one and is not FedEx - meaning that you will actually get your mattress. I can't say enough good things about this place - shop with Mattress Firm first.”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“All very pleasant. Joseph was knowledgeable and helpful in every way. The only serious problem was out of his control: the length of time I must wait for my purchase to be delivered.”
“I had visited multiple mattress stores and felt a bit burnt out by the time I got to Hasseless Mattress. The experience at this store was unique and worked well for the process. Everything was as advertised including timeliness of delivery. The delivery guys, Jauron and Nathan were quick, accommodating and professional. Oh, and the Albany mattress was a solid choice.”
10:30AM - 5PM
1213 E Rand Rd, Arlington Heights“Bought my sectional years ago from this store loved it them...love it now has lasted about 20 years...still looks great and still comfy without anything broken/ worn!!!”
“I wish I could remember his name, but the man that helped us was great! He was very knowledgeable, he helped us lower the cost as much as he could, and he gave my mom and I space to try out as many mattresses as we wanted. 5 stars!”