-
March 2024 by Kristal Arteaga
Customer service was absolutely amazing ! Jaime was absolutely amazing and helped us find the perfect rings for my parents. The pieces were affordable and Beautiful. No regrets what so ever . We will definitely be back!
-
March 2024 by Tom Boege
The staff was very helpful and friendly. We enjoyed working with the Zale’s team at this store
-
March 2024 by Veronica Hale
I was serviced by justin who helped me find the ring of my dreams I LOVE IT! AND I KNOW MY FIANCE WILL TOO!!!!!
-
March 2024 by Nataly Rubio
I went into Zales to look for a gift for my boyfriend. I went in feeling overwhelmed since I wasn’t sure what I wanted to get him but Ari helped me find the perfect gift and made the whole experience stress free! I have recommended all my friends and family to go see her when they need jewelry! She was so sweet, I recommend going to her!
-
February 2024 by Vanessa Timberlake-Campbell
My sales consultant was awesome. She knew the sales and that’s how I shop on sale. Thank you Jamie for your kindness and expertise. Vanessa
-
February 2024 by Astarra Love
Justin!!! You Are Truly Amazing!!! Thank You So Very Much For Helping Me Today, You Have Excellent Customer Service!!! JUST IN CASE, Go See My Guy!!!❤️❤️❤️❤️❤️
-
February 2024 by Aja Davis
Darren is the best! She took her time with me patiently. Showed me several different rings until i made my selection btw which took days. Helped me find the best deals with my dollars. She is absolutely amazing.
-
February 2024 by Ashley Barker
Justin was incredible!! We went in looking for wedding bands and found the perfect ones. Amazing service and he made us feel so comfortable.
-
February 2024 by Harvey Townsend
Had a GREAT shopping experience!! I went in for earrings for my wife, and ended up getting a necklace and earrings for less than I expected to spend on just the earrings!! The staff was extremely friendly and helpful!! The customer service alone is TOP TEIR!! When you go ask for Justin. Great Guy!! ??
-
February 2024 by Brenda Flores
I loved my ring after losing my first engagement Justin and his team made sure I was happy with picking out my new ring and were super patient with me and fiance I am super happy I would recommend Zales outlet aurora to anyone I can’t wait to say I do
-
February 2024 by Sarah Majewski
Holly helped me to get my rings resized and she was just an absolute delight to work with. We've been here several times and have always had excellent service.
-
February 2024 by Stephanie Fox
I have purchased many pieces of jewelry at Zales. I recently brought my engagement ring and wedding band into the store to have them appraised for insurance purposes. After 2 1/2 weeks, I called the store to find out what was going on as the ring appraisal should have already been completed. After talking to two different associates on the phone, who couldn’t give me an answer I finally was able to speak with the new assistant manager, Justin. Even though he was not involved in the original drop off, he was very reassuring to me that he would look into the situation the following business day, and would personally give me a call back to update me. Knowing the situation was a priority to him made me feel very valued as a customer. He came back with the news that it would still be another week to receive the rings. I was feeling a bit frustrated, but Justin reassured me that he would stay on top of it and would give me a call personally as soon as my jewelry came back to the store. When my husband and I arrived to pick up the rings, both Justin and the manager Liz were extremely friendly, helpful, and apologetic for any inconvenience the situation had caused us. I truly appreciated their kindness and attentiveness. Liz even recognized me as she knows I frequent the store regularly. There were some great deals so we even purchased something while we were there. My husband and I left the store feeling validated, heard, and valued as customers and it had everything to do with how Justin and Liz treated us.
-
February 2024 by Paris Hollingshed
Excellent service from Justin at this location
-
January 2024 by First Last
HOLLY AND JUSTIN?????? LOVE LOVE LOVE LOVE YOU GUYS!!! From the bottom of my heart I really recommend this location ESPECIALLY HOLLY AND JUSTIN!!!! Amazing people really, I came in with only 10 minutes before closing and these angels helped me find an amazing anniversary gift. I live about 40 min to an hour out, and they really did make my drive from one place to another worth it. I had a tight budget and an idea of what I was looking for, aside from how much I appreciate the amazing help sales wise, I appreciate them as people. It’s so hard to receive genuine help, and as someone with a job it’s extremely tough to help customers who are arrogant uptight and a$$es. Throughout my experience Holly was with me going around trying to find my best options, she was CALM which is what I needed in a stressful situation of last minute gift hunting. Justin and Holly came together and not only helped give me the best price possible but they engaged and really made me feel cared for. I wish nothing but more than the absolute best for them, I hope everyone can learn to appreciate, hard working people like Holly and Justin. Guys thank you I will definitely be back in this location ESPECIALLY FOR YOU TWO ? - best wishes Estefany
-
January 2024 by Raquel Chaidez
Justin was amazing.
