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March 2024 by P V
Not friendly
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March 2024 by Route 66
They are crooks. They made me buy a box from them when I have a perfect dimension box. I am hitting social media with this...
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February 2024 by M Pat
Extremely rude staff. Insufficient (?) supplies in stock.
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February 2024 by Andres Medina
The two girls who were serving. They are angels and high level serving.
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February 2024 by Jaylin Adame
I only come for Amazon returns (at the kiosk self served now). Most staff is friendly, and ready to help when I do traditional at the counter returns. However, one of the girls had a rude tone and told me to use the kiosk next time, even though the guy helping me literally offered to take my return right next to her. Plus, I had a question anyway.
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February 2024 by Narasimhan Mahendrakumar
I recently had an unsatisfactory experience at UPS Store #3561 that I feel compelled to share. I needed to ship two letters and thought using UPS Express would be the best option. However, when I asked for two UPS Express envelopes, I was surprised by the response I received. An employee named Addison informed me that they couldn’t provide the envelopes for free.This policy was unexpected and inconvenient. In my previous experiences with shipping services, the cost of such envelopes is typically included in the shipping fee, especially for express services. I was particularly perplexed by Addison’s analogy, comparing it to not paying for produce at a grocery store. This comparison didn’t seem fitting as the envelopes are a part of the shipping service.Due to this policy, my shipping process was complicated, and I left the store feeling frustrated and dissatisfied. I hope this feedback encourages UPS Store #3561 to reconsider their approach to customer service and policies regarding shipping supplies.
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February 2024 by xoxoleena
The female association's at this location are extremely rude, unhelpful and unprofessional. Every single time the experience is unpleasant and dreadful.
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January 2024 by Santa Nieves
Its easy and fast process.
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January 2024 by Rajesh Setty
At this specific location, there is a fee for printing UPS labels, and they do not provide notarization services for driver's licenses and other photocopies, even if you possess the original documents. In contrast, other UPS stores offer notarization services for such documents.
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December 2023 by muzzu shab
Visit the store just now like 15 minutes ago girls who are working there making me feel uncomfortable, even though I speak. Very good English. I was taking a print out for Arabic letters. The racism is on the finest level. Feel really pissed.
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December 2023 by Gerardo Santana
My experience with the ladies who work there was very unpleasant, the service is with attitude and rude towards the clients. Maybe they were having a bad day but it's not the client's fault.
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December 2023 by Mandar Ghogale
No Notary services in THIS UPS STORE ONLY rest of the UPS stores specially one on W 75th St does do Notary so if you are looking for Notary services dont go here.Very disrespectful staff member specially old lady who told me to leave the store as I was talking with other guy who was helping me with address of other UPS store to go for Notary.
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October 2023 by Kelli Kreh
I've been going to this location for years and the staff here are always so friendly!!
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October 2023 by Bhrugen Patel
Terrible lady she made faces with my Amazon returns. It’s your job to take returns and ups pays you for that. It’s terrible to make faces to do your job
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September 2023 by Kevin Espinoza
Asked for help with a notary, right away started hearing no’s, manager came out didn’t even want to look at or attempt to help me, sorry for coming in to late I guess she just wanted to be off by 3. Apparently this location has these reoccurring events of bad customer service. Lesson learned do better UPS
