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February 2024 by David D.
Recently visited this location and found exceptional value in our purchases of shoes and jackets. The staff was helpful and informative.
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October 2023 by Double R
Decent place to shop
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September 2023 by 林妤蓁
I was happy to take my child to go shopping on Sunday, but I was treated unfriendly at the checkout counter. Her voice was so loud that the whole store could hear it, and it scared my child. If it wasn't for my poor English and children, I really hope to complain to the person in charge.
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August 2023 by Anuj Srivastava
Very nice store and lots of variety for shoes
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January 2023 by Tony T.
Wife was in need for another pair of Timberlands, thank you Mr Jeffery for the BOGO deal, my wallet thanks you. Now I get to have a cigar in peace. Have a great rest of your day, until next time #YELP
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December 2022 by Milos Ubovic
Dont believe those discount signs in the store. When you come to the counter to pay for it they ll tell you "we can not apply the discount"and on top of that they ll ask you to buy another pair in order to apply the discount. Dissapointing
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November 2022 by Vicente D.
One star they are trying to be sneaky and call out of sale and then put half of the as excluded. Then they get rid of half the merchandise so they don't have to use it for the sale. Horrible business plan.
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November 2022 by Darko Krstevski
Terrible service !Nobody comes to help !The defective shoes are not tagged!!!
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October 2022 by Syie Tzen Ong
Bad customer service… I asked them nicely regarding the shoe issues and the box is torn and I asked them can I some discount or something? They said we can give you new box and can’t give you discount because it’s doesn’t wrong with the shoes… so yeahMy suggestion is that they should have give a 5 % off of the broken boxIs not the same giving you a boxWhat if you giving a pair shoes for your friends that box is from other old boxes that you guys throw away at the end of the night ??
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October 2022 by Annette Jones
Timberland outlet is a great place to buy the newest brands and the greatest warm shoes for the New Year, we buy early before we needed is snow near.
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November 2021 by Johnny Alesky
Great place to go to get horrible customer service. Managers never seem to be on the floor, sales associate seem to be doing the managers job. Usually always one person on the sales floor when I go in. The older lady manager is super rude and disrespectful she needs to get trained again or something unless that’s just how Timberland trains their staff.
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September 2021 by N B
They really horde you here when I was trying on boots they stare, talked down to me, then when leaving the workers want to ask me do you want us to hold that pair, why you have a dozen in each size they ain't going nowhere, especially for 200 bucks in the weather now days I won't be needing because global warming.
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March 2021 by Katrina Clark
I purchased a pair of boots for my daughter as a Christmas gift. In mid January when she finally went to wear them she found they were both left shoes. I couldn't find the receipt so I knew I would probably have a hard time returning them. When I contacted the store I spoke with a gentleman named Chris and he was very patient and pleasant. He helped me and made the process so effortless he was able to search the registers for my receipt and help me to return the boots and replace them at another carrier. I really appreciate his help he has impeccable customer service skills and in my opinion deserves a bonus.
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March 2021 by Joel Bermudez
Don't have any of the heavy work boots. Only on line
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March 2021 by David Gomez
Store well organized but no good sales whatsoever.