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May 2024 by Diana Nieto
Jorge Luna aweso customer service thank you
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May 2024 by CHIMBO 115
Thanks Jorge luna
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May 2024 by Arnulfo Rodriguez
Jorge luna Was good good service
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May 2024 by Ma. Isabel Brito
Great service by jorge luna thank you
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May 2024 by keyla carbajal
Jorge Luna customer was 10/10 very helpful & very nice !!
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May 2024 by Maria Vargas
Jorge Luna is a very nice sales person. He gave us good prices, overall he's bilingual.
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May 2024 by Christabelle Vargas
Awesome service. George luna is great. And help me pick my furniture for my home
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May 2024 by Robert Enriquez
Jorge Luna and Jose Juarez excellent service.
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May 2024 by Amanda
Best service. Can't wait to get our new couch in our new place.... So existing... The price is not too expensive.
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May 2024 by Jack J
We had a great experience shopping for a new couch at this Aurora/Naperville IL location. Karla was our salesperson and very responsive once we decided to purchase a few days later and worked with her and John over the phone. Thank you and we love the furniture.
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May 2024 by Yadira Valencia
Great service by Jorge Luna ask for him please
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May 2024 by Hassan Tahir
Worst quality . Please don’t waste your money don’t buy and waste you hard earned money can’t return even they send you garbage as the name of furniture. if you exchange you get garbage in return.
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May 2024 by Alexa Herrera
thanks jorge luna great service
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May 2024 by hassan ibrahim
The roomplace is good furniture store beautiful furniture but one thing I am not satisfied with their credit card they charge double interest which a pain please don’t get their credit card I am not satisfy high interest rate sorry to say. I am their first customer and did this to me but furniture is beautiful.
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May 2024 by melanie machado
5 Stars! Above and Beyond Service at The RoomPlaceI can't recommend The RoomPlace enough! The customer service from our salesperson Kifah Alaharifi was truly outstanding. The additional support from the General Manager, Amer, was wonderful.We were shopping for a mattress with adjustable frame which can be an overwhelming experience. Our salesperson Kifah was incredibly patient and knowledgeable about so many things. He taught us what we should be paying attention to when considering a new mattress such as correct body posture and proper alignment of the spine. Things we would have never thought of! He was proactive in listening to our needs and working to ensure we had all the information and more. He never pressured us into making a quick, on the spot decision as several other places had done. In fact, he encouraged us to take some time to make our decision. Kifah had our trust from the start, so we purchased the mattress, mattress pad, and adjustable frame.We were super impressed with the initial experience Kifah provided, but what really blew us away was how they handled a delay in the delivery. Kifah personally contacted us along the way to explain what was going on and even got his General Manager, Amir, involved. Both gentleman were truly professional, helpful, and friendly.This kind of service is rare these days. We will definitely be back as loyal customers.
