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February 2024 by Nick Garapolo
Good work and great service
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January 2024 by Christopher h
Frank and his team are dedicated and stand by their work. I had a transmission replaced with a part straight from the GM that ended up failing 6 months later. Frank went out of his way to get the replacement part covered by GM. His staff have kept me informed during the whole process and were very apologetic for the issue. Would definitely go back here as Frank stands by his work.
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July 2023 by John Wehrs
Frank will take care of you. He and his team impressed me with their knowledge and expertise, friendly explanation and a clearly-described, fair assessment. His advice to gently drive the aged transmission on my rusty $3000-value van to its eventual demise in a year or two, rather than a replacement, was a great relief. Thanks Frank!
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July 2023 by Jay D
They were very professional and efficient. They even had my vehicle finished a day earlier than estimated
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April 2023 by Paul Hard
Very fair pricing with great service. They stand behind work and honor their warranty. Would definitely recommend them.
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January 2023 by Patrick McManus
We had a great experience with Superior Transmission in Aurora. Our SUV was leaking oil and our mechanic said the vehicle needed a new rear main seal. This is a major repair that many shops can't do. To replace the seal either the engine or transmission has to be completely removed from the vehicle. Superior was competitive on price and did great work. Frank is very knowledgeable and very fair. We'll return!
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December 2022 by Grisel
At first, Frank was all nice. I had couple issues with my vehicle I brought it in, and they diagnose one problem after another. The major one was a transmission rebuild. They took 2 weeks for the first time and then I experience yet again, transmission problems and this time it took 3 weeks for them to complete it. They treated me like I didn't know. every time they diagnosed with their computer; it didn't read what the other mechanic diagnosed. I told Frank, that they needed to fix the transmission because I can feel that it was not right. He refused to fix it because he didn't feel that it was the issue. will a week later the transmission light turn on and I couldn't drive it? Thank God, it was still on warranty. Anyway, I do not feel that they are competent and reliable.Services: Transmission
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December 2022 by Enrique calderon
Very happy with service and understanding I recommended it to everyone who needs this service ??
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August 2022 by Nelson H
This place is a rip off they tell you that they rebuild your trans and instead they put a used one.Service: Transmission
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May 2022 by Richard Doege
These guys are awesome. We went and talked to them, they gave a rough estimate and they came back with what they said, they did the work and completed it when they said. Very strait forward and they know what they are talking about. Great people to do business with.Thanks again for all your help.
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April 2022 by Susan Zimmerle
Great place, great people. Unfortunately they said they aren't taking new customers right now. Best, most honest place in town though!
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April 2022 by marco ugalde
Great staff, great service, and Honest Techs, I highly recommend them.
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April 2022 by Grisel Romero
At first, Frank was all nice. I had couple issues with my vehicle I brought it in, and they diagnose one problem after another. The major one was a transmission rebuild. They took 2 weeks for the first time and then I experience yet again, transmission problems and this time it took 3 weeks for them to complete it. They treated me like I didn't know. every time they diagnosed with their computer; it didn't read what the other mechanic diagnosed. I told Frank, that they needed to fix the transmission because I can feel that it was not right. He refused to fix it because he didn't feel that it was the issue. will a week later the transmission light turn on and I couldn't drive it? Thank God, it was still on warranty. Anyway, I do not feel that they are competent and reliable.Services: Wiper blade installation
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February 2022 by MATT MATT
Took my truck in to this shop in October of 2021 due to its good reviewsTrans needed a rebuild. Frank the old guy in the front office seemed pretty knowledgeable and helped me out with all my questions.Overall the shop was pretty good, took about 2 weeks to get me truck in and out. If I had to rate the service repair on its own, I would say its 4 starsBUTThe reason for my 2 star rating is : When I picked up my truck, I realized that the shop damaged 2 of my rims that were aftermarket.Either they curbed it upon test drive or it was damaged upon entering or exiting the shop. After the mechanic basically admitted to the damage as their was metal shavings all over my rims we made a police report and filed a motion to cover the damages with their business insurance - 2 weeks later the shop provided me their insurance information (what a struggle that was in its own)They have EMC insurance which is one of the worst insurances available with a 1 star google review (So i already knew this was going to be a hassle). After 2.5 months of back an forth with the insurance company, they have blocked my phone # and sent me a lousy letter stating that they wont cover the damagesSo after spending 3400$ on a trans rebuild I'm out another 1000$ on 2 rim replacement due to the shop negligence.At first I was going to refer this business with all my contacts, but at this point, i am unsure about their integrity as they offered me a silly 50$ credit to keep me from writing a bad review.If your looking to take a gamble, this is your shop, If you want professionalism and integrity i would not recommend this shop to anyone who actually cares about their vehicles appearanceService: Transmission
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September 2021 by John Jansen
When we moved to Aurora, I was afraid we wouldn't find a mechanic as good as the one we had in our old neighborhood. But then we found Superior Transmission, which is even better. Frank is an honest guy, and his mechanics do great work for great prices.Service: Oil change
