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January 2024 by Anika Narala
Oh my god! I came into queen nails thinking it was a one time thing but Viviane blew me away her hospitality and kindness truly is something I appreciate and can never find anywhere else but queen nails! Safe to say I have been getting my nails done every month
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January 2024 by Beto Ruiz
This place is great. I came here to have a pedicure for the first time ever. It’s was a great experience. They were so kind. Vivian is a great host and Katherine is just an awesome professional. Thanks, guys. Will be returning soon ❤️
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December 2023 by moniqu ludington
I’ve been a customer for over 4 years and the service and professionalism of the salon has not wavered!! Amy is always kind and a pro at what she does!! She helps the salon runs like a well oiled machine! Your appointment time is your appointment time !If you want the latest in nail techniques and design this is definitely the place to come!People always ask me who does my nails! ???
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December 2023 by Julie Loge
My 2 daughters and I have been coming to Queen Nails for over 6 years. The quality and service is the best we've had! In todays world it is very nice to walk into a place and be greeted every time by name. I know if I ever have a concern I can talk to Amy directly. Thank you!
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December 2023 by Sharron Mackay
Ok - no idea how Naperville Mom had such a bad experience. I have been going to Queen Nails for the better part of 2 decades and have always received exemplary service. The staff are friendly and funny and very receptive to feedback and suggestions. Amy did my nails this weekend and I am loving the gel-x manicure - design is phenomenal and Amy was delightful as usual. I have gone to other salons in the area in the past and have found none as wonderful as Queen Nails. Highly recommend..
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November 2023 by Jorie Johnson
I've been coming to Queen Nails for years now. I've seen many of their nail technicians and have always had a great experience. Recently converted from regular no chip mani to Gel X and love it! Still get no chip on my toes. I like that they keep up with nail trends and new colors and styles. I feel like Queen Nails is a big family and I love the atmosphere.
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October 2023 by Naperville Mom
I would give ZERO stars if I could. Writing this as a LONG TIME customer who will NEVER return to this salon. Please save your time and money and read the reviews on this place. They used to be great, and they are now the worst in the area. Amy sits at the front desk, and she could not be any ruder or more pushy. She conducts personal business on the phone while she is working on her clients. She is dismissive, condescending and all about pushing the expensive services. I have witnessed her awful behavior time and time again. The pedicures here have become such a rip off. They do a mediocre job and continue to increase their prices. If you read the reviews you will see so many people saying that this place has gone downhill and continues to get worse. Do yourself a favor and check out other salons within 5 minutes of here with MUCH higher reviews. I have never been treated as poorly as I was when I last went to Amy, and she did not even offer an apology. Awful salon...with awful management. There are so many more high quality places in the area that will treat you with kindness and provide much better services. This salon has been around forever but they continue to decline and hopefully will not be around much longer.Services: Foot massages
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October 2023 by Jenny Olinger
Everyone is so friendly and Katherine does the most amazing job. She is patient and creative, plus she listens and never pressures you.
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September 2023 by prashu Mahi
Worst customer service. Even you book your appointment you need to wait a little longer to get your service. Whatever service you pick the lady at the counter convinces you to go for Gel-X saying it will last longer. Initially I went for it. For my next visit she again try to convince me but I didn’t want to so I ended up in removal of Gel-X and no chip gel polish. The service was horrible. The technician hurt one of my nail and don’t have basic sense to apologize.
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August 2023 by Dr. Chiann Fan Gibson AAACD FICOI FIADFE
Great place to get gel-X nails. I had Marina as my nail technician and she did a beautiful job with the soft pink and white ombré look. Love love love it.!!! It wasn’t bulky but perfectly thinned out and smooth and well blended. It is a very elegant look for work and day to day. Marina spent time making them perfect. My friends and staff also mentioned how I took a picture from Pinterest and asked for the design and she copied it exactly. It was perfect !! Ive had other places try gelX nails and it was overall bulky even with the gel polish, which I didn’t like. I was told there is an art to being able to make them thin and smooth. I guess that would be true with experience. So, I will keep going there for my gel- X nails. I’ve also had acrylic and dip done before and it was just not great on my nails. It made them weak. With gel-X nails to which I was introduced, it was healthier on my nails as they stayed strong. Yay!
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August 2023 by Sandra Heinz
Had the best pedicure today! Amber was a fantastic technician, the massage was sooo good and my feet look amazing. Queen nails never disappoints.Service: Pedicure
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July 2023 by Crystal Caceres
Brought my 5 yr daughter for princess mani and pedi. She loved being spoiled and everyone was so patient with her. Highly recommend!
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June 2023 by Joselyn
Firstly, I would like to say that Amber is a great nail tech and she was very polite and did an amazing job on my mani and pedi. I was having a great service until the OWNER and another nail technician started using the n word. I felt extremely uncomfortable, and I could not believe this was actually happening while I was in there. This was extremely disrespectful towards my race and I did not appreciate it at all. I did not say anything, I paid and left quietly. I will never visit this establishment again and I urge other black people to not visit here as they are racists.As I can’t reply to your message, I’ll just update this one. That was a nice try to save yourselves. They were speaking English not any other language, and what she said was, “(unrecognizable name) says n*gga, I never say n*gga, but (unrecognizable name) says n*gga all the time.”Making excuses for yourselves just makes matters worse.Service: Pedicure
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June 2023 by Julian Herrera
Amy only cares how much she making in the shop (money) she don't care what ppl think or say I will never bring my wife here ever again bella bella nails shop way better my wife love it
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May 2023 by Sandra Onu
To say I’m so sad and disappointed in Amy tonight is an understatement!!! How do you treat a customer like they don’t matter? I had a gel manicure done that your staff sold to me a few days ago and then I came back to you today to get just one nail that got broken redone, I waited almost an hour only for you to tell me to come back tomorrow and get it done. A customer offered to give a bit of her time to me to get my broken nail done but you insisted and told her she would have to wait 45 minutes if she lets me. You sound professional and you seem to know what you’re doing but your customer service ethics is so poor. You own a public business and should treat everyone fairly. And I didn’t have the time to reply to you, “Life is fair, it depends on how you view it”.Service: Gel manicures
