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December 2023 by Mark Ziegler
$10,000+ spent to protect my house from mice…. Still finding mice inside my house every single week. Same ineffective methods being used by Orkin.Orkin continues to disappoint. Very very bad.
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December 2023 by Ryan
I had Orkin come out and do an inspection. They wanted to charge me over $11,000 dollars for my attic and basement. This was not including the 22% interest on the financing. Despite the technician and inspector being wonderful the price was insane. I had another company give me a quote for all the same services for less than $500 dollars.Please please please do your due diligence, and dont make a rash decision out of fear. Once again, Sam was great and was very informative and kind. So are the multiple techs who came out. Unfortunately their business model does not represent the service oriented mindset of their employees.
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December 2023 by Amanda Beasley
I got a call from the call center the day I submitted an inquiry. They scheduled a technician to come out, but did not explain it would be spraying for bugs, when I specifically asked for rodent removal. Luckily my inspector (Landon! Awesome!) caught the error and had it fixed.
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December 2023 by Julie Slifka
We switched from another pest control service to Orkin in January of 2023 when we discovered a mouse problem in our basement which the service we were using (for 5+ years) had said nothing about. Orkin thoroughly inspected our home (basement and attic), pointed out all areas that had allowed the mice to get in our basement, detailed how those areas would be sealed up and the basement (thankfully, no issue in the attic) completely remediated. Orkin performed the work in one day, with 4 tecnicians, and now provides us with quarterly pest control plus inspects our basement and attic for mice activity. No more mice. All Orkin employees and technicians have been professional, prompt, efficient and very helpful. Orkin is global, has been dealing with pests and rodents for 120+ years and has an A+ rating with the Better Business Bureau. We sure wish we had gone with Orkin years ago. But at least we clearly chose the right company to get rid of the mice and protect our home going forward.
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December 2023 by Chris Beykirch
Excellent first visit. Ted the technician was very knowledgeable! He helped me understand the agreement and the services far better than the home office. He knew what to attack and left me with a good sense of what to expect. I am very satisfied.
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November 2023 by Nancy Oetter
There scheduling system stinks. I was originally given a two hour window of 4-6 p today. When I woke up this morning I received another email telling me my appointment was changed to from 8am-6pm! When I called they gave me yet another time window. This makes it very hard to plan and makes me consider another service. The guy who came does a great job and partially made up for the schedule fiasco.Services: Bug & insect extermination
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November 2023 by Tina Aviles
Very good customer service on the phone. They texted us right before they showed up, which I liked. Unfortunately I was working from home. My husband felt for the first time visit, that it was not thorough enough. The young man sprayed, but I did not get to see. The initial conversation sounded like more was going to happen, than what happened. They're going to be coming in. Until I see not one roach, can I rate it higher. Saw another roach today and that was disheartening.
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November 2023 by David Mucci
Alexis Nelson and her partner were friendly, respectful and thorough. As always the Orkin folks are excellent to work with and always helpful. They always explain what they did and why.
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October 2023 by Redd S.
I hired them and it was a waste of money. Get Terro bait traps instead. They're unresponsive, unreliable and unprofessional!
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October 2023 by Dolores Vonderheide
Jason Meegan has serviced our home for several years. His service & professionalism are outstanding.
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September 2023 by Keith Thurston
They showed up when they said they would. He explained in detail what he was going to do to eliminate the bee problem we’ve had all summer. One treatment and the bees are gone.Service: Hornet & wasp extermination
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September 2023 by Christina J
Ted was amazing he did an awesome job! He was very detailed and let us know everything step by step as he discovered his findings. I’m definitely keeping him as my rep and would recommend him to everyone!
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September 2023 by Dorothy Straub
The Orkin technician was friendly and helpful. We had several wasps nests in our shed and he checked the whole property and made sure that all the wasps were taken care of! I’m very appreciative of his thoroughness and professionalism.
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August 2023 by Heather Slifka
Sean is our regular service provider. He is always so friendly and knowledgeable. I highly recommend the services provided by Orkin-Aurora. My home is bug-free and my yard is pleasant again, without the mosquitos. They even took care of the mice in our basement. We’ll continue to use Orkin-Aurora for as long as we live in the area.Services: Home inspection
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August 2023 by Milan Calabrese
Thomas was knowledgeable, on time, clear, and professional. Service was completed in a timely manner. Based on my research, price was on the low end of the range. I would recommend Orkin to those needing a hornet’s nest removed.
