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October 2023 by Julie Wittenburg, eXp Realtor
Hard to find help to greet you when you walk in. Took about 15min before getting help. Gentlemen that helped was ok, didn’t seem super interested in inputting ideas . Rented the suit , ended up having to spend another 45.00 to buy a shirt that fit since the rental comes as one big baggie size. This wasn’t explained when putting in the order for the rental.Timing of suit coming in was good , fit of suit itself was good too
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September 2023 by Juan Saucedo
Walked in didn’t get acknowledged at all ,not greeted or asked if I needed help. As soon as a white male someone came rushing up to greet and help him.
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August 2023 by Omar Sanchez
I absolutely love this place. They always help me piece an outfit together for my special occasions. I also buy work clothes and casual clothes from here and often get compliments on my outfits.Great customer service and the prices are reasonable too.
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August 2023 by Jennifer M
Went in for a fitting on my fiancé’s tux pants and was told that there was a mixup with the vest that our consultant ordered in our initial visit to go with them. Glenn stepped in and handled everything with extreme grace and incredible customer service. He was able to find us an alternative vest and alter it to suit our needs. Turned what could have been a nightmare into an extremely positive exchange. Thank you Glenn for saving the day!
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August 2023 by Steven George
I purchased an XL Joseph Abboud Modern Fit Luxe Cotton Polo, Olive Green shirt. Shirt fit fine. I washed it once and it shrunk 5 inches. This was confirmed when Carrie pulled a new shirt off the rack to compare the two. I've never had a shirt so poorly made that it shrank so much. I tried to return the shirt and was told by Carrie that it was my fault for washing it and there was nothing she could do about it. No returns, no store credit.Absolutely the worst shirt and experience ever.DO NOT ever buy this shirt. DO NOT waste your money.Follow up:I called men's Wearhouse customer service and I was given a FULL refund for the defective shirt.
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July 2023 by Tamara Schaaf
DO NOT GO HERE. My fiancé and I came in looking for a suit for a wedding we are attending in a few weeks. We were greeted by a man who from the start said he most likely wouldn’t be able to find my fiancé pants and shirt that would fit because of his height. He wasn’t even going to have him TRY ANY ON until we asked. Then when he tried on the pants (that ended up fitting) the employee was ready to send us on our way without a shirt because he assumed none of the shirt would fit him either. Until once again he tried one on and IT FIT. This employee was beyond disrespectful and wouldn’t be surprised if he was high seeing how his eyes were blood shot and seemed like he was ready to fall asleep while standing. What a waste of time
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June 2023 by Joe Swiderski
Quick edit to this post..I went through the other reviews and there is obviously a problem with measuring correctly for a tux. I now blame the manager for not responding and discussing with associates and just assuring us that this review "will be documented" Fix it MW.On to the original review....As the father of the groom, the week of the wedding is nothing short of chaotic and time. As such, I am disappointed in the service of this normally reliable Men's Warehouse.1) Tux measurements for both shirt and pants were WAY off. Despite me telling the associate it was wrong, he insisted he was right and I ended up having to reorder both and make an additional trip back. Thank Gid it was a few days before the wedding.2) After returning for the reorder garments, I noticed the shirt was wrinkled and when I asked for the associate to press the shirt, I was told their steamer was broke. I asked if that was right and if it should be my responsibility for the condition of the tux for such a special occasion and the answer I received was "its broke and there is nothing that can be done". Note: Best Buy is 20 yards away and they sell steamers.The manager was was very understanding when I called and said the steamer was actually working but again, NO TIME to turn around and get done what should have been done all along.Speaking of no time, this review is the last thing I need to have on my plate with the wedding in 2 days, but unless someone says something, how does it get fixed?I can iron my own shirt, but that's not the point and someone should teach associates that customer satisfaction (and perhaps a polite apology from that associate) would have saved me from writing this.I'm sure I'd be charged for returning the tux with a stain or tear. Would "there was nothing I could do" prevent me from getting an additional charge?I think not.
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June 2023 by Joe Gorac
Mens wearhouse your gonna go back and hate it I "guarantee it" . Got fitted nothing fit had to basically get resized and finally got the rental for 220 and was badgering me to come pick it up which I did on a Thursday wedding wasn't till Saturday but demanded it back Sunday instead of the first business day which would make you late now for 20 but it all makes sense because someone needed the exact size,color, and scheme on in Monday that's why I'm late. Don't shop there it's so terrible
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May 2023 by Joe G
Mens wearhouse your gonna go back and hate it I "guarantee it" . Got fitted nothing fit had to basically get resized and finally got the rental for 220 and was badgering me to come pick it up which I did on a Thursday wedding wasn't till Saturday but demanded it back Sunday instead of the first business day which would make you late now for 20 but it all makes sense because someone needed the exact size,color, and scheme on in Monday that's why I'm late. Don't shop there it's so terrible
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April 2023 by Nicole Harden Bernas
Great customer service. Fitting went very smooth. We are confident when we get to TX my husband's suit will be perfect for our daughters wedding.
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December 2022 by Anthony West
I was looking for a houndstooth suit. Went in here and the first kid who greeted me had no idea what I was talking about. He went and got another older gentleman to assist and that gentleman explained it would be custom only but in the middle of that conversation another older gentleman pulled that guy away from me which left me standing there like a deer with headlights glaring at me never to return or get anyone else to assist me. I’m use to a more expensive material than what I saw there ie: Canali, Prada, Dolce Gabana. But they weren’t even custom making the suit I needed. I found the action of the Second Gentleman to be unprofessional. There were two other young men folding sweaters that could have continued to assist me. This action only reminded me of why I’ve shopped the men’s wear house only once in my 52 years of wearing suits. I have over 42 suits in my closet but no houndstooth it was my desire and cost was not a factor. Thanks Men’s warehouse opening my eyes once again.
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December 2022 by Scott Stevens
I am very happy with the customer service that I received from Ryan and Rowan (sorry if I butchered the spelling)! This was the first time I have worn a tux and Ryan was extremely helpful in making sure everything was measured correctly! Rowan was equally as helpful in making sure everything looked good when I came to pick up the tux! Two very nice gentleman that you definitely need to ask for when you visit this store, they will take great care of you!! Thanks again for all your help, it is much appreciated! :)
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December 2022 by Harry Houdeani
John (Manager) admitted that if you buy a suit from him and you don't ask for a travel bag, he will send yoursuit home in a cheap plastic bag. Shame on him.
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November 2022 by Another One
Bob was extremely patient and helpful. I was getting a suit for a wedding the next day. Another employee even came over to further assist me in suhgestions for shirt/tie colors and pricing. I will be back again for any suits or special occasions in the future.
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November 2022 by Raymond Fluellen
This place will have you dressed nice every thing in detail to fit perfectly just wanted to say thanks and yes I definitely will tell anyone that needs to rent a suit or tux to go here plus they let Mr keep the suit until I got back in town ? yes I was very very happy with this place ?
